Residence Inn by Marriott Jacksonville Airport

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Where to?

Dates

August 2025

September 2025

Suite, 2 Bedrooms, Fireplace | Private kitchen

Overview
Rooms
Location
Policies

Very good

Popular amenities

Kitchen
Pool
Pet-friendly
Free airport shuttle
Gym

Explore the area

1310 Airport Rd, Jacksonville, FL, 32218

River City Market Place
‪1 min drive‬
Jacksonville Zoo and Gardens
‪10 min drive‬
Jacksonville Cruise Terminal
‪14 min drive‬
Jacksonville, FL (JAX-Jacksonville Intl.)
‪4 min drive‬

Room options

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 Bedroom, Non Smoking

48 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace

67 sq m
Sleeps 5
2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Very good

48 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

Exceptional

48 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

50 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Breakfast included
Free airport shuttle
Pet-friendly

for 1 room

includes taxes & fees

4 Aug - 5 Aug

About this property

Residence Inn by Marriott Jacksonville Airport

Suburban hotel with free breakfast and airport shuttle service

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Change of towels is available on request.

Residence Inn by Marriott Jacksonville Airport offers 78 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Residence Inn by Marriott Jacksonville Airport, you'll be within walking distance of River City Market Place. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the outdoor pool
Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
Onsite recreation includes tennis courts and a 24-hour gym
13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
Free airport and local-area shuttle service
Pets welcome for a fee

Residence Inn by Marriott Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Residence Inn by Marriott Jacksonville Airport also features barbecue grills, a garden, and a picnic area. An area shuttle within 2 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free return airport shuttle from 6 AM to 11 PM on request
Free area shuttle up to 2 mi
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Outdoor pool
Tennis

Family friendly

Free area shuttle
Free cot
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)

Business services

Business centre

Outdoors

Barbecue grill
Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual alarms in hallways
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

3 floors
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free cot
Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LED TV with premium satellite channels
Pay films

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Kitchen
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Recycling
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 150.00 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150.00 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Jacksonville Airport

Residence Inn Marriott Hotel Jacksonville Airport

Residence Inn Marriott Jacksonville Airport

Residence Inn Marriott Jacksonville Airport Hotel

Residence Inn Marriott Jacksonville Airport

By Marriott Jacksonville

Residence Inn by Marriott Jacksonville Airport Hotel

Hotel Residence Inn by Marriott Jacksonville Airport

Residence Inn by Marriott Jacksonville Airport Jacksonville

Residence Inn Marriott Hotel

Residence Inn Marriott

Marriott Jacksonville Airport

Residence Inn by Marriott Jacksonville Airport Jacksonville

Residence Inn by Marriott Jacksonville Airport Reviews

8.4

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Stacy

14 Apr 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Vijay

Travelled with family

8 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We checked out after dirty and unsafe conditions after given 3 different rooms to switch too. 1st room had other peoples clothes room not completely cleaned evidently. 2nd room had poor air conditioning and could not be fixed. 3rd room given had terrible stains not sure what it was poor lighting could of been blood or other stains not sure. So we decided to check out. Staff wrote a refund and was accommodating since the rooms were not well cleaned. Staff was mostly nice. Maid service was oddly not equipped with needed towels and so forth for the rooms and were visible near front desk and hallway and main entrance to take carts in. Seemed very disorganized and the cleaning staff was there very late in the evening 5:30pm and after washing and folding towels. The hallways had small pieces of trash that could have been vacuumed since the staff was on the floor. There was trash in the wooded area as well next to the hotel when you look out the window of the room. Couch cushion was ripped in one of the rooms. Dishwasher had standing water in it. So I ran it to see if it would drain. Detergent was not in the room for the kitchenette and dishwasher.

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

6 Apr 2025

Disliked: Room comfort

We won't stay here again

The toilet in our room would fill the tank every 15-20 minutes.....all day...all night.... When we arrived there was a party being set up right outside our room, and they were there until 11pm. This isn't the guests fault, I'm happy they had a place to enjoy their beers and music, but putting us right next to the spot where guests can have their fun is not considerate of those staying in those rooms. There was no fixture in our bathroom ceiling, it was a hole in the ceiling with a light about 3 inches above the ceiling line. The ice maker didn't work, There were 2 microwaves so I'm assuming one didn't work. The room was musty and "wet". We live well south of Jacksonville so humidity isn't new to us. But inside it just made for a very uncomfortable, smelly stay. We will stay somewhere else for our next trip. it's sad because We've stayed in Many other Residence Inn's and have had a wonderful experience.

Stayed 2 nights in Apr 2025

8/10 Good

Christian Emhir

3 Apr 2025

Stayed 28 nights in Feb 2025

10/10 Excellent

Sarah

Business traveller

23 Mar 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

Travelled with partner

8 Mar 2025

Liked: Staff & service

The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.

Stayed 14 nights in Feb 2025

8/10 Good

Mark

6 Mar 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

James, Hoschton

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with family

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Sherry

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was very easy and attendant was very friendly and helpful! Enjoyed our stay!

Stayed 1 night in Jan 2025

10/10 Excellent

K

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice! Great checkin staff.

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

30 Dec 2024

Stayed 1 night in Dec 2024

2/10 Terrible

Andrea

24 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Damecia

11 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Nathaniel

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

2/10 Terrible

Ellen

Business traveller

27 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

25 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Oct 2024

4/10 Poor

Joel

Travelled with family

9 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed.

Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.

Stayed 1 night in Oct 2024

6/10 Okay

Darren

1 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.

Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

29 Sept 2024

Liked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

DARREN

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities

Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.

Stayed 2 nights in Sep 2024