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Sheraton Jacksonville Hotel

4.0 star property

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Daily buffet breakfast for a fee
Indoor pool
Breakfast and dinner served, garden views
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • Place, St. Johns Town Center
    ‪1 min drive‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪27 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(77 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Jacksonville Hotel

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Jacksonville Hotel's great location. During your stay, you'll be within walking distance of St. Johns Town Center. You'll find features like free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at BC Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida
  • Free shopping center and local-area shuttle service
  • Cats and dogs welcome for free
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Jacksonville hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
BC Grill - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (9,047 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 10 per night
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1008 reviews
Rating 8 - Good. 166 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here 2 nights with my husband. We had a bunch of plans for our anniversary. Dinner, comedy club, and hockey tickets. The hotel was in the middle of all of our activities. The room was clean and well stocked. The maids on the floor were friendly too. I really don't have any complaints. The only thing I really noticed was they only give you 2 towel sets in a king room. Usually you see 3 sets. The towels were big, which was a plus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuliel

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Tammy and or Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Great price for the room. Everything was great! Extra for parking and breakfast!
Stayed 1 night in Jan 2026

10/10 Excellent

Franka

Stayed 1 night in Jan 2026

10/10 Excellent

Jayme

Stayed 1 night in Jan 2026

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very nice looking hotel . It was clean it was Ina a good easy location . There was a huge parking lot . Down side was they charged 11 dollars a day to park. They also charged for breakfast . The breakfast was good but not much different than any other hotel breakfast . Also the WiFi made you do the open a web page thing . Then it asked for your info there’s no need for this. It’s time consuming and hard to do for some devices .
Stayed 2 nights in Jan 2026

6/10 Okay

Teaira

Room was okay. They seem short staffed, bartender was very rude, bar was also out of a lot of alcohol, pool was very stuffy,outside fire pits
Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlin

Stayed 3 nights in Jan 2026

8/10 Good

Zeljko

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 3 nights in Jan 2026

2/10 Terrible

Nathaniel

Disliked: Cleanliness, amenities
Hair in bed. Sheets not changed. Shower draining popped out and almost twisted my ankle in drain . Was off 10,000 Pt by Front desk manager that never honored. Could have easily had a Lawyer file personal injury case. However, actually a fan of the brand and Settled for the little 10k pts which they did not even provide. Will not stay again and may reconsider filing personal injury claim
Stayed 2 nights in Jan 2026

10/10 Excellent

Cesar

Stayed 1 night in Jan 2026

10/10 Excellent

Judith, Miami

Stayed 1 night in Dec 2025

10/10 Excellent

Ignacio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a great and productive stay and the staff was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Clarice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed was comfortable. The hotel was located close to shopping and restaurants and within an easy drive to EverBank Stadium.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

2/10 Terrible

Jim

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Requested a quiet area since we’ll be checking in around midnight away from the elevator guess what our room is the closest room to the elevator noisy. Toilet didn’t work. Beds were in bad shape all around terrible experience..
Stayed 1 night in Jan 2026

10/10 Excellent

Salomon

Stayed 1 night in Jan 2026

10/10 Excellent

gregory

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super clean and quiet. The staff was pleasant and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
We exclusively stay at the Sheraton Jacksonville when travelling to/from NC to southern FL. Conveniently located near I95, clean rooms, pet-friendly, and the most hospitable, fun, and knowledgeable bartender we've ever met! He always makes us feel welcome and is the bright spot of our stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

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