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Towneplace Suites Marriott Jacksonville Butler Boulevard

3.0 star property

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Photo gallery for Towneplace Suites Marriott Jacksonville Butler Boulevard

Full-sized fridge, microwave, stovetop, dishwasher
Suite, 2 Bedrooms
Studio, 1 King Bed with Sofa bed
Property amenity
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Housekeeping
  • Pet-friendly

Explore the area

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4801 Lenoir Ave, Jacksonville, FL, 32216
  • Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites Marriott Jacksonville Butler Boulevard

Art Deco hotel with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Towneplace Suites Marriott Jacksonville Butler Boulevard offers 85 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Towneplace Suites Marriott Jacksonville Butler Boulevard. During your stay, you'll be close to St. Johns Town Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • 7 minutes by car from St. Johns Town Center and 14 minutes from Mayo Clinic Florida
  • Pets welcome for a fee
Towneplace Suites Marriott Jacksonville Butler Boulevard offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business center and limo/town car service are available. The business-friendly Towneplace Suites Marriott Jacksonville Butler Boulevard also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This Art Deco Jacksonville hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 22 2025 to December 31 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Jacksonville Butler Boulevard
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel Jacksonville
Towneplace Suites Marriott Jacksonville Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Hotel Towneplace Suites Marriott Jacksonville Butler Boulevard

Towneplace Suites Marriott Jacksonville Butler Boulevard Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 201 out of 464 reviews
Rating 8 - Good. 136 out of 464 reviews
Rating 6 - Okay. 53 out of 464 reviews
Rating 4 - Poor. 41 out of 464 reviews
Rating 2 - Terrible. 33 out of 464 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
Stayed 2 nights in May 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. 10/10 would recommend this hotel to anyone.
Stayed 5 nights in May 2025

8/10 Good

Natalya

Stayed 1 night in May 2025

4/10 Poor

Shantell

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful

Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
Stayed 1 night in May 2025

8/10 Good

Jamaal

Stayed 3 nights in May 2025

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

4/10 Poor

Antoine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
Stayed 2 nights in May 2025

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Thulasi Ram

Stayed 3 nights in Apr 2025

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Juan, Sanford

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer Town Suites By Marriott
Stayed 5 nights in Apr 2025

2/10 Terrible

Gregory

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

BIG Problems

The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
Stayed 1 night in Apr 2025

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was unacceptable. We had no where else to go because it was 1:30am, but we left first thing in the morning. Completely disappointed and would love my money back if possible. I have never been in such a terrible environment.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mary Alice

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The staff was by far the friendliest I’ve had to pleasure of having in an insanely long time. Made you feel welcomed and brightened everyday! House keeping was okay. I had to ask a couple times for them to actually change my bed sheets instead of just making the bed. Also, they never did fix the bathroom light.
Stayed 13 nights in Feb 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
Stayed 8 nights in Feb 2025

8/10 Good

Gary

Stayed 1 night in Feb 2025

4/10 Poor

Leothan

Disliked: Cleanliness, amenities, property conditions & facilities
The TV channel was very limited, no hot water in the kitchen and not very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jan 2025

8/10 Good

Elias G

Travelled with family
Liked: Cleanliness
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
Stayed 13 nights in Dec 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room fr the 60’s

Room is totally dated. Needs an exterminator. Bugs… spiders
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Business traveller
Ok
Stayed 15 nights in Dec 2024

10/10 Excellent

neil

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2024

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