Tru by Hilton Jacksonville South Mandarin

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Dates

May 2025

June 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Pet-friendly
24/7 front desk
Parking included

Explore the area

2970 HARTLEY ROAD, Jacksonville, FL, 32257

Jacksonville Naval Air Station
‪9 min drive‬
Orange Park Mall
‪11 min drive‬
St. Johns Town Center
‪17 min drive‬
Jacksonville, FL (JAX-Jacksonville Intl.)
‪37 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

21 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

24 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Basic Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

40 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

for 1 room

includes taxes & fees

16 May - 17 May

About this property

Hotel in Jacksonville with free breakfast and a 24-hour fitness center

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.

Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The free breakfast at Tru by Hilton Jacksonville South Mandarin gets high marks from our customers. During your stay, you'll be close to Jacksonville Naval Air Station. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and a meeting room
Onsite recreation includes a 24-hour gym
Guests have great things to say about the breakfast and the clean accommodations
9 minutes by car from Jacksonville Naval Air Station and 6 minutes from Mandarin Museum
Cats and dogs welcome for a fee

Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Arcade/game room
Outdoor pool
TV in common areas

Family friendly

Arcade/game room
Fenced pool
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)

Business services

24-hour business centre
Computer station
Meeting room

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Braille/raised signage
Grab bar in shower (53 centimetre high)
Handrails in stairways (86 centimetre high)
Lift (107 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible van parking
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Mini-fridge

Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 80.63 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 80.63 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin Hotel

Tru by Hilton Jacksonville South Mandarin Jacksonville

Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Tru by Hilton Jacksonville South Mandarin Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Jacinda

28 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the breakfast and the lobby area was very inviting. Also, the lighting in the room was excellent.

Stayed 2 nights in Jan 2025

10/10 Excellent

Armando

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Recommend

Stayed 1 night in Jan 2025

8/10 Good

karina

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Marta, Orlando

25 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good experience

Stayed 1 night in Jan 2025

10/10 Excellent

WILHELM

Business traveller

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

THOMAS

23 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

23 Jan 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Carol

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Business traveller

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean hotel. Olivia at the front desk is personable and friendly. Love that I got a text a little bit after getting to my room to be sure everything was OK.

Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hang in Jacksonville when visiting family!

Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!

Stayed 3 nights in Jan 2025

10/10 Excellent

Chad

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Jkbgkjgy

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Estefania

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Estevam

Travelled with family

14 Jan 2025

Disliked: Room comfort

Stayed 1 night in Jan 2025

8/10 Good

Jessica

Business traveller

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Kristina

Travelled with family

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Overall a great stay! The only complaint would be the not so comfy beds and pillows. I ended up with a neck ache each night.

Stayed 4 nights in Jan 2025

10/10 Excellent

Denesse

Travelled with partner

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super clean! Really nice room and nice hotel. A great stay

Stayed 1 night in Dec 2024

8/10 Good

Clayton

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for the money

Stayed 1 night in Jan 2025

10/10 Excellent

Vic

6 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Travelled with family

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Vincent, Bradenton

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Housekeeping Staff never greeted us in the Morning except the Head Woman on the last Morning. She was very nice and friendly. Very clean, new and seems very Minimalistic. Breakfast had a little bit to be desired though! Had better Continental Breakfast at lesser Hotels. Never seemed to have Coffee or Hot Water or Creamer. I get it but will choose a different Hilton brand Hotel next time. For quick overnight or business maybe but not for a nice Getaway Weekend. Know better now!

Stayed 2 nights in Dec 2024