Tru by Hilton Jacksonville South Mandarin

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Gym
Pet-friendly
24/7 front desk
Parking included

Explore the area

2970 HARTLEY ROAD, Jacksonville, FL, 32257

Place, Jacksonville Naval Air Station
‪9 min drive‬
Place, Orange Park Mall
‪9 min drive‬
Place, St. Johns Town Center
‪16 min drive‬
Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
‪40 min drive‬

Room options

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Wonderful

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Wonderful

21 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Exceptional

24 sq m
Sleeps 2
1 King Bed

Basic Room, 1 King Bed

Excellent

21 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Exceptional

36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Exceptional

40 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

Wonderful

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Exceptional

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
Pet-friendly
Parking included

includes taxes & fees

26 Oct - 27 Oct

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel in Jacksonville with free breakfast and a 24-hour fitness center

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.

Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The free breakfast at Tru by Hilton Jacksonville South Mandarin gets high marks from our customers. During your stay, you'll be close to Jacksonville Naval Air Station. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and a meeting room
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from Jacksonville Naval Air Station and 6 minutes from Mandarin Museum
Cats and dogs welcome for a fee

Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Arcade/game room
Outdoor pool
TV in common areas

Family friendly

Arcade/game room
Fenced pool
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)

Business services

24-hour business centre
Computer station
Meeting room

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Braille/raised signage
Grab bar in shower (53 centimetre high)
Handrails in stairways (86 centimetre high)
Lift (107 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible van parking
Wheelchairs on site

4 floors
Banquet hall
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Mini-fridge

Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 80.63 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 80.63 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin Hotel

Tru by Hilton Jacksonville South Mandarin Jacksonville

Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Tru by Hilton Jacksonville South Mandarin Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Richard

Travelled with partner

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will be back

Stayed 1 night in Jun 2025

8/10 Good

DAVID A

Business traveller, Travelled with partner

26 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Jorgia

24 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

Edna

Business traveller

24 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Friendly

Stayed 1 night in Jun 2025

8/10 Good

Joel

23 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family

22 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I did not like the property. Our rooms were dirty, we changed to another dirty room. No microwave and ice bucket in the rooms. No hot tub. No closet. No hot tub. Breakfast not really good. But the staff wss nice and it was quiet while i there.

Stayed 2 nights in Jun 2025

10/10 Excellent

Vandana

22 Jun 2025

Stayed 1 night in May 2025

8/10 Good

Nancy

21 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

20 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Amy

Travelled with family

20 Jun 2025

Liked: Cleanliness, staff & service, room comfort

The staff was professional and friendly. The door to the pool was not working, so we had to walk around to the front door and through the lobby to get back to our room. The breakfast was not very good and there was no microwave or coffee in thw room. For a one night stop over, the room was very comfortable, though, which is all we were looking for.

Stayed 1 night in Jun 2025

8/10 Good

Crystal

Travelled with family

20 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

😁

Stayed 2 nights in Jun 2025

8/10 Good

Rebekah

Travelled with partner

19 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the newness of the property. Loved the AC in the room. The bathrooms are roomy. And nice lighting. The bed was too soft and not so supportive. The breakfast was really nice. And eating areas are lovely. Mary at the front desk was superb. So nice and friendly. Made our stay!!

Stayed 3 nights in Jun 2025

8/10 Good

Kalinka

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The people next door spent most of the night in and out of their room- slamming the door- then talking outside my window. Someone in that room was throwing up in the middle of the night- needless to say- I did not get a good night's sleep after driving 10 hrs and the next day another 10 hrs.

Stayed 1 night in Jun 2025

10/10 Excellent

Olga

17 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel itself was Amazing and clean Great breakfast, Staff, and amenities.

Stayed 2 nights in Jun 2025

10/10 Excellent

Tammy

16 Jun 2025

Stayed 1 night in May 2025

8/10 Good

Darius

15 Jun 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Travelled with partner

15 Jun 2025

Liked: Amenities, property conditions & facilities

Very nice

Stayed 1 night in Jun 2025

8/10 Good

Joel

14 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Travelled with partner

12 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is our 4 or 5th time staying at this TRU. My husband's family is in Mandarin 5 minutes away. It is alway clean, sheets are soft, beds are comfy, parking so easy, coffee hot and god in the lobby, staff is friendly and the price is great! We also have met the nicest guest in the commmon areas. Family friendly. We just spent a happy 5 days there.

Stayed 4 nights in Jun 2025

8/10 Good

Angela

11 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

9 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience! Friendly staff, easy-going check out times, and a comfortable and stylish room! Breakfast was a bit simple and didn’t offer super-healthy options, but it worked. Overall great!

Stayed 3 nights in Jun 2025