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Hilton Garden Inn Key West / The Keys Collection

3.5 star property

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
View from room
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪13 min walk‬
  • Place, Key West Naval Station
    ‪5 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 3

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(28 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

8.8 out of 10
Excellent
(45 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 3

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

1 Kg W/in-Room Drinks-Snacks/Sofabed/Micro/Fr

  • Sleeps 3

King Room with Balcony

  • Sleeps 2

One Bedroom King Suite with Sofabed

  • Sleeps 3

1 King Hearing Accessbl W/Sofabed/Fridge/Micr

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Studio

  • Sleeps 3

King Room Poolside with Sofabed

  • Sleeps 3

Partial Gulf View Premium Two Queen Room

  • Sleeps 4

Garden View Premium King Room

  • Sleeps 3

Garden View Premium Two Queen Room

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Studio With 1 Queen Bed, Sofabed, Microwave And Fridge

  • Sleeps 2

Queen Room

  • Sleeps 2

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 3

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 3

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 3

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 4

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

View all photos for Room

In-room safe, individually decorated, individually furnished, desk

Room

  • Sleeps 2

2 Queens with in-Room Drinks-Micro/Refri

  • Sleeps 4

Two Queen Room Poolside

  • Sleeps 4

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About this property

Hilton Garden Inn Key West / The Keys Collection

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Hilton Garden Inn Key West / The Keys Collection. During your stay, you're just a quick walk from Key West Tropical Forest and Botanical Garden. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at The Garden Grille
  • Continental breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the pool
  • 10 minutes by foot from Key West Tropical Forest and Botanical Garden and a 4-minute drive from Key West Art and Historical Society
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. For a fee, parking is available.

This 3.5-star Key West hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Salty Lime Cabana Bar - This poolside bar serves lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
Hilton Garden Inn Key West / The Keys Collection
Hotel Hilton Garden Inn Key West,The Keys Collection Key West
Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
Key West Hilton Garden Inn Key West,The Keys Collection Hotel
Hotel Hilton Garden Inn Key West,The Keys Collection
Hilton Garden Inn Key West,The Keys Collection Key West
Lexington Hotel Key West
Hilton Garden Inn Key West / The Keys Collection
Hilton Garden Inn Key West The Keys Collection
Hilton Garden Keys Collection
Hilton Garden Inn Key West The Keys Collection
Hilton Garden Inn Key West / The Keys Collection Hotel
Hilton Garden Inn Key West / The Keys Collection Key West
Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 593 out of 1227 reviews
Rating 8 - Good. 261 out of 1227 reviews
Rating 6 - Okay. 184 out of 1227 reviews
Rating 4 - Poor. 89 out of 1227 reviews
Rating 2 - Terrible. 100 out of 1227 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. That’s where we’re gonna stay the next time.
Stayed 7 nights in Feb 2026

2/10 Terrible

Steve

Stayed 1 night in Feb 2026

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I am giving this 5 stars only because the way they handled the fact that there was no cold water was by reducing my bill significantly. If they had not handled it well, it would be a one star review.
Stayed 2 nights in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was good! The staff for the most part were great! The person who checked us in didn’t have a lot of knowledge about our options, but our questions were answered the next day. Also one of the electric outlets didn’t work.
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan

Stayed 2 nights in Feb 2026

10/10 Excellent

Juan

Stayed 1 night in Feb 2026

10/10 Excellent

Raymond E

Great service
Stayed 1 night in Feb 2026

8/10 Good

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Suite was very nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert, Oneida

Stayed 6 nights in Feb 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marcelo at front desk is the embodiment of what a professional and welcoming desk attendant should be. After a long and exhausting trip, he made check in a breeze, was empathetic, and even checked to make sure we were settled and didn’t need anything after we went to our room. Large lobby with a kitchen open for simple dinner into the evening. Lovely pool with bar even though we sadly were not there long enough to utilize.
Stayed 1 night in Feb 2026

6/10 Okay

Kaye

Liked: Staff & service, amenities
Pleasant staff, hourly shuttle service for drop off and collection, close to bus tour pick up and drop off point. The room was a little dated but for filled our needs however, the bed was poor being really noisy and the mattress was in need of replacement.
Stayed 2 nights in Jan 2026

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was over and beyond They are very lucky to have meme and T , as they made my stay!
Stayed 4 nights in Jan 2026

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very good.
Stayed 1 night in Jan 2026

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property clean rooms.
Stayed 3 nights in Jan 2026

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
The shower water was extremely difficult to regulate…45-60 second delay. At times it was scalding hot. I would be very careful with the older clientele as well as children. You should really invest in beach chairs for your customers, not camping chairs for the beach.
Stayed 3 nights in Jan 2026

4/10 Poor

Sandra, Lancaster

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia caused my problem. I had prepaid 602.08 as I redemned expedia one points on March 1, 2025. I was topay$28.13 at check in. My credit card had expired and I was contacted on the 7 mile bridge. I had to pay all costs again and exte n ede mystay
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 2 nights in Jan 2026

6/10 Okay

Olivia

Really looked old and not clean
Stayed 2 nights in Jan 2026

4/10 Poor

Camilo

Travelled with partner
Disliked: Amenities
It’s located by the highway, making it noisy. It’s a 25 minute drive away from Doval street, so not as convenient.
Stayed 2 nights in Jan 2026

8/10 Good

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean as well as the common and pool areas, bkfst was good as well
Stayed 3 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. I checked in late with no trouble. Breakfast buffet was very good. Traffic was the only issue. Hotel was great. Thanks Jim
Stayed 1 night in Jan 2026

8/10 Good

Charnora

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Reka made our stay very pleasant. We appreciated her generosity and thoughtfulness. Our stay would have been better had the elevator been working due to physical limitations. Had I known the elevator was broken I would have stayed somewhere else. I did like the popcorn in the lobby. I was told it would be available between 3-5 pm. I went to lobby one day at 4 and there was no popcorn. That was a little disappointing, but my only complaint would be the non working elevator.
Stayed 4 nights in Jan 2026

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't happy paying for early check-in. Also when trying to cancel one of our rooms the penalty for cancellation was one night stay.
Stayed 4 nights in Jan 2026

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