Pier House Resort & Spa

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Pier House Resort & Spa

Balcony
Outdoor pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished, desk
Suite (Dockside) | Living room
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪1 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds (Lanai)

9.2 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(21 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Roll-in Shower (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (RI Shower)

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Traditional Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

7.8 out of 10
Good
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Junior Suite (Spa)

9.2 out of 10
Wonderful
(37 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(36 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Dockside)

  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Oceanfront

  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
At Pier House Resort & Spa, hit the private sand beach, dine onsite at Chart Room Bar, or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of Pier House Resort & Spa's great beach location. During your stay, you're just a quick walk from Duval Street. 2 bars, a full-service spa, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy American cuisine and ocean views while dining at Chart Room Bar
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, deep-tissue massages, or body wraps at The Spa at Pier House
  • Services include a concierge, a porter, and wedding services
  • Onsite recreation includes a private beach and a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Waterfront Playhouse and Key West Shipwreck Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This beach resort also offers a hot tub, a garden, and a terrace. For a fee, parking is available.

This 4-star Key West resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Reviews

Pier House Resort & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 708 out of 1009 reviews
Rating 8 - Good. 171 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

Reviews

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful resort in Key West that has great amenities and located on Duval Street! Highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan, Herrriman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an unbelievable property! Wife and I celebrated our 19th anniversary here and we loved every aspect of the resort.
Stayed 4 nights in Jun 2025

8/10 Good

Robert Patrick

Liked: Cleanliness, amenities
Overall our stay was good , the hotel is very clean ! They clean the rooms everyday. One duval had excellent breakfast and lunch and dinner. All staff were absolutely wonderful. Only negatives of this hotel is some lack of up keep with repairs. Alot of floor tiles around the poperty were broken or cracked. Some things also need to be updated. The rooms are fairly updated with a nice walk in shower. A/c unit could hardly keep up but it was also extremely humid and hot out whole stay. Overall we were pleased. You will not get a better view for the price. Pool was nice little on the smaller side. But the chiller would not keep up , so it was slightly warmer then expected.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amber, Republic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Staff are amazing! Beautiful views!
Stayed 4 nights in Jun 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Amenities
The beach was a plus. Friendly nature of all the staff stood out as well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimberly Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. We stayed in an Ocean view room and it was amazing. The staff at the front desk and the pool bar were fabulous. Walkable to Duval, Mallory Square and the Pier, but quiet. Highly recommend!
Stayed 7 nights in Jun 2025

10/10 Excellent

Chris

Beautiful property - loved the room! Staff was excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pier House is the best place to stay in Key West. Rooms are beautiful, staff is amazing and the beach is perfect. Staff takes care of any issues and ensures a first class vacation. I would not think of staying anywhere else!
Stayed 5 nights in Jun 2025

6/10 Okay

Anthony J

Travelled with partner
Liked: Cleanliness
We enjoyed our stay! Great location!! Walkable to everything. Small beach was a plus with the beach bar. An added benefit for the hotel would be having air conditioning throughout the hallways not just in the rooms and lobby. Staff very friendly!! Would definitely recommend staying here for the convenience of the location!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in May 2025

6/10 Okay

Lara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location amazing, facility average not aligned with a 4 stars hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Imperial

Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
First visit to Key West and we picked the best hotel. The Pier House Resort & Spa was amazing !!!! Clean, Spotless, & everyone who works there is pleasant and helpful. The best part was the 80 minute spa massages for me & my husband.The robes, and outdoor spa added to the resort experience. Can’t wait to go back again and also with friends .
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Missie

Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Selbyville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very helpful. They really made a difference. Specious, quite and well appointed room. Amenities include a beach and pool, a bar, with food service and beachside service, nice restaurant, parking. Great location. Everything is nearby. We didn't need a car.
Stayed 4 nights in May 2025

4/10 Poor

Meade

Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Shari

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a very convenient spot and was close to many restaurants and bars.
Stayed 7 nights in Mar 2025

4/10 Poor

Kelley J

Disliked: Cleanliness
A Disappointing Experience That Fell Short of Expectations After reading several positive reviews, I arrived at the resort with high expectations, but unfortunately, my experience didn’t quite match the praise. On the first day, I headed to the pool area, only to find most of the lounge chairs covered with towels but very few guests actually using them. It was difficult to find a towel, and despite several visits from the waiter to nearby areas, I was overlooked. A similar situation occurred on my return visit, with no pool attendant in sight. After about 30 minutes, I was finally able to locate a staff member who helped me get settled. Once there, I noticed that the palm trees appeared poorly maintained, with dead branches hanging precariously—something that could pose a safety risk. While I appreciated the charm of the roaming roosters, it would have been nice if the grounds were cleaned more frequently to address the mess they leave behind. The biggest letdown, however, was the condition of the pool itself. The bottom was visibly dirty, with large patches of debris, and the pool clock wasn’t functioning—suggesting that upkeep of the area might not be a priority. Overall, while the resort has potential, the lack of attention to detail and maintenance significantly impacted my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Robert Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jason Assaly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Rooms are amazing. Spa is amazing. Beach is amazing (for Key West) and the pool is great! I said amazing too many times :)
Stayed 4 nights in May 2025