Aloft London Excel

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

ExCeL Exhibition Centre
‪2 min walk‬
O2 Arena
‪6 min drive‬
London Stadium
‪10 min drive‬
London (LCY-London City)
‪15 min walk‬

Room options

1 bedroom, in-room safe, individually furnished, desk

aloft, Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Family Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom

51 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Single Beds, Non Smoking

31 sq m
Sleeps 2
2 Twin Beds

Urban, Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

23 Jun - 24 Jun

About this property

Aloft London Excel

Eco-certified hotel with a sauna connected to the convention center in London

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym and a sauna
Guests have great things to say about the location and the clean accommodations
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome for free (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (GBP 20 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant

Restaurants on site

Docksider Restaurant
Food and beverage area
WXYZ

Things to do

Gym
Indoor pool
Sauna

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
On the riverwalk
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Renovations and closures

The property will be renovating from June 4 2025 to June 22 2025 (completion date subject to change). The following areas are affected:

Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.00 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
Self parking fee: GBP 20 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Lydia

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very clean and the staff were nice too. At a point the room was very very cold and I had to call someone several times to come check the room temperature. Basic necessities like slippers and bath robe had to be asked downstairs at the reception. I was shocked about the deposit and it’s been more than a month and I have still not received my deposit back. I tried calling the number provided but was on it for almost an hour and nobody picked up. I will most definitely take legal action against the hotel if my deposit is not being refunded as soon as possible cause this is insane.

Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Travelled with family

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location - right near the station. Nice breakfast with lots of choice in a light and airy location. Good room. Kind receptionists.

Stayed 2 nights in Feb 2025

8/10 Good

Warren

6 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

JANICE

3 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Tracy

Business traveller

3 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Will be better when surrounding building work done

Good location for Excel . Modern hotel and nice rooms, will be better when surrounding building works complete . Pool is very small and I arrived during swimming lessons so very noisy . Changing rooms not great and no private shower.

Stayed 1 night in Feb 2025

10/10 Excellent

Eboni

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the hotel was an excellent experience. It was close to the train which made traveling into the city easier. It is far out from most London restaurants but again the train being so close made it easy to get around. The staff was always available to assist with anything when needed. The bar however was closed during our stay but luckily the restaurant was open with a bar.

Stayed 8 nights in Dec 2024

10/10 Excellent

Chris

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and great service

Stayed 1 night in Feb 2025

8/10 Good

Mark

28 Feb 2025

Stayed 3 nights in Feb 2025

8/10 Good

Steven

Business traveller

28 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Glenville

Travelled with partner

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff. Great facilities and food and drink. Modern, comfortable bedroom. We would have liked a door on the washroom area.

Stayed 1 night in Feb 2025

10/10 Excellent

Warren

27 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Business traveller

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

★★★★★ Great Stay, Highly Recommend! Loved my stay at Aloft London Excel! Spacious, modern rooms, fantastic staff, and great amenities like the pool and gym. Perfect location for Excel events and easy transport links. A few minor areas for improvement, but overall, a top-notch stay—would definitely return!

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Vesa

Business traveller

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Hotel is in very convenient location, walking distance from Elizabeth line / DLR. Breakfast was very good as well. Hotel staff was very helpful and nice.

Stayed 1 night in Feb 2025

8/10 Good

Roxanne

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient location with plenty of parking at a fair rate (discounted via the hotel) clean and modern hotel with great facilities. Would recommend and will booking again.

Stayed 1 night in Jan 2025

6/10 Okay

M

Travelled with family

24 Feb 2025

Disliked: Amenities

We stayed here for the location primarily, as we needed access to the Excel Exhibition center. While it is connected as advertised, it's not a covered pathway. So if it's raining you will need an umbrella for the short walk. Other than location, we found our stay lacking in many areas for a four star property. The biggest issue was with the temperature control. We had two rooms on the sixth floor, we had to call the service engineer several times to fix the air conditioning. The room would get hot and stuffy and it would take hours to cool down. Toiletries like body lotion had to be asked for from housekeeping. Due to the Pokemon convention, the bar area was full of noisy rambunctious children as late as mid night. The hotel staff made no effort to ensure the other guests weren't disturbed by this. One of the bartenders was rude and condescending during a brief conversation. Food from the dockyard restaurant was also underwhelming. Overall, we won't be staying here for the next convention as there are hotels nearby that provide better value for money.

Stayed 3 nights in Feb 2025