"no complaints, the room was very hot when we arrived but settled after a day. " More
26 Oct 2023 by Aloft London Excel
Thank you for your feedback. We are sorry to hear about the experience with the heating. We are glad it got settled eventually.
30 Aug 2023 by Aloft Team
Dear Sylvia, Thank you so much for your feedback! We hope to see you back soon!
17 Mar 2020 by Laura
Aloha! Thank you very much for your great feedback! I am glad to see that you had a positive experience at Aloft and that we were able to meet your requests. We hope that we will be welcoming you back soon! Have an easy breezy day!
9 Feb 2020 by Laura
Aloha! Thank you very much for your great feedback! I am glad to see that you had a positive experience at Aloft and that we were able to meet your requests. We hope that we will be welcoming you back soon! Have an easy breezy day!
6 Dec 2019 by Laura
Aloha! Thank you very much for your great feedback! I am glad to see that you had a positive experience at Aloft and hope that we will be welcoming you back soon! Have an easy breezy day!
30 Sep 2019 by Aloft Team
Thank you so much for your great feedback. We hope to see you soon again!
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Aloft London Excel. Parking is available for a fee. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
WXYZ – This cocktail bar only serves light fare. Happy hour is offered.
Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.