Aloft London Excel

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

Place, ExCeL Exhibition Centre
‪2 min walk‬
Place, O2 Arena
‪6 min drive‬
Place, London Stadium
‪10 min drive‬
Airport, London (LCY-London City)
‪14 min walk‬

Room options

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Wonderful

31 sq m
Sleeps 2
1 King Bed

aloft, Room, 2 Single Beds, Non Smoking

Wonderful

31 sq m
Sleeps 2
2 Twin Beds

Urban, Room, 1 King Bed, Non Smoking

Excellent

31 sq m
Sleeps 2
1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Wonderful

51 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Family Room, 2 Double Beds, Non Smoking

Exceptional

31 sq m
Sleeps 4
2 Double Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

10 Nov - 11 Nov

About this property

Aloft London Excel

Pet-friendly hotel with a sauna connected to the convention center in London

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym and a sauna
Guests have great things to say about the helpful staff and the location
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome for free (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (GBP 20 per day)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant

Restaurants on site

Docksider Restaurant
Food and beverage area
WXYZ

Things to do

Gym
Indoor pool
Sauna

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
On the riverwalk
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet (66 centimetre high)
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.00 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
Self parking fee: GBP 20 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

John

29 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

25 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

24 Jul 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family and small children

23 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was spotless but there were a few things that weren’t great. We had no hot water from the shower on one of the days during our 2 night stay, and the restaurant food was over priced and bland. The pool facilities were terrible, pool was small and no staff were monitoring. Signage stated no diving and games but there were 2 men that dived straight in the poll and then proceeded to play catch with a ball! The steam room and sauna was not working. Overall, I would say overpriced and not worth what we paid. I’ve stayed in better, and payed less.

Stayed 2 nights in Jul 2025

10/10 Excellent

John

21 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Great people, great location, great accommodations

Had a good stay at Aloft. Great people at the front desk. We were use to a little better ac. Very close to the trains for easy access around London.

Stayed 8 nights in Jul 2025

6/10 Okay

Colin

Travelled with family

20 Jul 2025

Liked: Cleanliness, room comfort

Disappointed

Chose to stay here again this year after a stay last Summer. Was disappointed this time round. On check in (at 5pm) we were told our room was not ready and we're allocated another. We arrived in the room and it had not been set up for us, the floor was also sticky, not impressed. Reported this to reception who sent someone to clean the room and set up the sofa bed. Then to our surprise the person from reception arrived and said we had been allocated another room. We went to that room and it had not been set up either!! They set it up again, but we discovered the partition door would not shut!! Cue another trip reception! This too was fixed, the door had come of it's hanging runner. The next morning we discovered the air con was not working properly, the room was at 25c. Another call to reception! The saga was not over as a couple of days later we had to get the air con fixed again!!! The hotel did offer us compensation, but it is a real shame that such a nice hotel has been let slide so much in the space of a year. Also we ate at the restaurant, food was OK, but we had to wait over an hour for it!!. Don't think we will ever return here to stay again.

Stayed 6 nights in Jul 2025

8/10 Good

Shazad

Travelled with family

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sauna and steam room not working on day we were there.

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Business traveller

19 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with family and small children

19 Jul 2025

Liked: Staff & service

Average at best.

Stayed 5 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with family

17 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine Myriame

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 8 nights in Jul 2025

10/10 Excellent

Funmilola

13 Jul 2025

It was a 5-star experience with great proximity to Excel London where my event held.

Stayed 1 night in Jul 2025

10/10 Excellent

Yamila, Miami

11 Jul 2025

Stayed 7 nights in Jul 2025

8/10 Good

Gretchen, Wayne

10 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice property. Extremely close to the underground subway, which is great. Just a little far from all the attractions.

Stayed 5 nights in Jul 2025

10/10 Excellent

Clare

Travelled with partner

8 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant for jumping on the DLR into town, 1minute from the 2nd floor entrance.

Stayed 1 night in Jul 2025

4/10 Poor

Tracyann

Travelled with partner

5 Jul 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We arrived, were charged extra to get into room early. We were told sauna and steam room as well as pool available. When we went there sauna and steam room had to be switched on by staff so you needed to notify earlier. We went for food, but was advised fryer was broken so limited options. We headed for the bar only to find it shut for that day. Went out elsewwhere, but came back to watch a movie and connect via chrome cast as the tv suggested, when it didnt work asked at reception and was told they no longer did that service.At bedtime room air con didnt work so room was at 28 degrees , we complained and they did move us. But overall for the high price tag it just wasnt goid enough.

Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with family

3 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Large room, clean, comfortable beds.

Stayed 1 night in Jul 2025

4/10 Poor

Des

Travelled with family

2 Jul 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Anurag

Business traveller

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

8/10 Good

Vu

Travelled with family

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Yohan

Business traveller

1 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Close proximity to Excel. Comfortable room with AC. Friendly and helpful reception staff.Especially Mr.Manir was very helpfull.

Stayed 4 nights in Jun 2025

10/10 Excellent

Ka chun

27 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Would be nice to have biscuits alongside a cuppa… fridge is wee bit week

Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family and small children

26 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff at hotel were super helpful - Abigail and team at reception, Monica at restaurant and her team, Mohammed and Christine in housekeeping. All did their best to make our stay memorable. THANK YOU! Angela

Stayed 1 night in Jun 2025

2/10 Terrible

FARAH

25 Jun 2025

Liked: Property conditions & facilities, room comfort

Mouse

There was a mouse in the dining room. Dealt with quickly..although did manage to escape. But after that was not keen to have any breakfast or meals there

Stayed 3 nights in Jun 2025