Aloft London Excel

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London •1 Room

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London • 1 Room

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4.6 out of 5

Wonderful!

See all 23 Ebookers Reviews

"Comfy beds, smart TVs with chrome cast and friendly staff. Small swimming pool but perfectly adequate and a sauna. Only slight concern was the inabi ... " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Aloft London Excel. During your stay, you'll be connected to the convention centre and just a quick walk from Excel Exhibition Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 252 rooms over 8 floors. All rooms offer free WiFi and flat-screen TVs.

All rooms offer flat-screen TVs, fridges and rainfall showerheads
Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Amenities include free newspapers in reception, conference space and a computer
On-site recreation includes a fitness centre
Guests have good things to say about the accommodation for the comfy beds and overall comfort
11 minutes by car from London Stadium and 12 minutes from Tower Bridge
Pets welcome free of charge (restrictions apply)

aloft, Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

€84* Per night/room 17 Jun - 18 Jun

Urban, Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft London Excel ratings based on 23 Verified Reviews

Review Summary

4.6 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 5.0 out of 5.0

Hotel condition 5.0 out of 5.0

Guest reviews for Aloft London Excel

5 out of 5

Comfy beds, smart TVs with chrome cast and friendly staff. Small swimming pool but perfectly adequate and a sauna. Only slight concern was the inability to lock the unisex changing rooms and nowhere to shower straight from the pool, unless I just missed it

Posted by a verified traveller on 11 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Laura

Aloha! Thank you very much for your great feedback! I am glad to see that you had a positive experience at Aloft and that we were able to meet your requests. We hope that we will be welcoming you back soon! Have an easy breezy day!

5 out of 5

All good. Clean and spacious rooms, nice heated pool, good rates available

Posted by a verified traveller on 9 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Laura

4 out of 5

Posted by a verified traveller on 30 Nov 2019

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Comment from Hotel Management

6 Dec 2019 by Laura

Aloha! Thank you very much for your great feedback! I am glad to see that you had a positive experience at Aloft and hope that we will be welcoming you back soon! Have an easy breezy day!

5 out of 5

There was extremely friendly and helpful staff at reception and in the restaurant on my last day. They were wonderful at what they do!

Posted by a verified traveller on 22 Aug 2019

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Comment from Hotel Management

30 Sep 2019 by Aloft Team

Thank you so much for your great feedback. We hope to see you soon again!

4 out of 5

access to Excel was great. Damages to the doors and walls to rooms on floor 2 and around the service areas on floor 2 - not very aesthetically pleasing. for the Rate - excellent hotel

Posted by a verified traveller on 19 May 2019

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5 out of 5

I had a lovely weekend with my son at the hotel . Very kind staff with smile on their faces. The hotel swimming pool was excellent snd I liked that it was open till 11 pm ! So we could rrlax at the end if a busy day. The staff at the bar and specially the manager of the bar were excellent , very helpful and very kind. Initially i thought it was a bit far from the centrsl london on the map but when i got to the hotel I noticed it has LDR just 1 min walk from hotel and in 30 min I could get to central london.

Posted by a verified traveller on 18 Mar 2019

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5 out of 5

Posted by a verified traveller on 18 Mar 2019

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5 out of 5

Posted by a verified traveller on 21 Dec 2018

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5 out of 5

Got to choose where in the hotel we stayed and got early check in which was very much appreciated when we visited for the Winter Wonderland, was definitely worth it despite being out of the way of where we were visiting in London.

Posted by a verified traveller on 20 Dec 2018

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5 out of 5

Posted by a verified traveller on 16 Dec 2018

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About the Aloft London Excel

Location 1 Eastern Gateway, Royal Victoria Dock, London, England E16 1FR

Property Features

Aloft London Excel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Aloft London Excel. Parking is available for a fee. This 4-star London hotel is smoke free.

252 guestrooms or units
8 levels
Dining venue
Bar or lounge
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Terrace
Computer for guest use
Newspapers in lobby (free)
Lift
No smoking on site

Family Friendly Amenities

Family property
Indoor pool
Free WiFi
Laundry facilities
Fridge
Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

Airport: London (LCY-London City) (2.7 km / 1.7 mi)
Train station: London West Ham Station (4.8 km / 3 mi)
Metro station: Prince Regent Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge

Room Amenities

Aloft London Excel offers 252 forms of accommodation with a safe and an iron/ironing board. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Flat-screen television
Fridge
Shower
Rainfall showerhead
Cots (free)
Housekeeping (daily)
Safe
Telephone
Iron and ironing board
Desk
Ensuite bathroom
Unique furnishings
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchair-accessible path of travel
Accessible bathroom
Wheelchair-accessible parking
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Pet Policy

Pets are welcome and stay free
Maximum 1 per room (weight limit: 40 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property is cleaned with disinfectant
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Guests are provided with free hand sanitiser
Staffed front desk
Credit card pre-authorisation
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Pets allowed (no fees)
Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: GBP 17.50 per person (approximately)
Self-parking fee: GBP 16 per day
Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England
Aloft London Excel Hotel
Aloft London Excel London
Aloft London Excel Hotel London

You should know

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.