Skip to main content
Beginning of main content
4.0 out of 5

"Nothing physically wrong with the hotel. Clean and modern, standard hotel situated in a great location for London City Airport and the DLR. However, ... " More

By a verified traveller on Mon 22 Nov 2021

Enter dates to see availability

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€82* Per night/room 19 May - 20 May

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Courtyard by Marriott London City Airport's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Amenities include a 24-hour business centre, 3 meeting rooms and a car charging station
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 3-minute drive from ExCeL Exhibition Centre and 11 minutes from O2 Arena

Courtyard by Marriott London City Airport ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott London City Airport

Couples (2)
3 out of 5
Nothing physically wrong with the hotel. Clean and modern, standard hotel situated in a great location for London City Airport and the DLR. However, parking is very misleading. The website suggests that parking is £8 for a full day and 400-500m away. What it does not say is that parking is at another hotel (Travelodge run by awful company Apcoa) and is actually £15 for a full day and that there is no way of applying the discount code. Another that would have annoyed me if we're staying longer is the hotel does not have any basic TV channels and there YouTube services are the free services which have adverts in the middle of programs every 30-50 seconds. First time that I stayed at a Marriot, and I have say that I was a bit underwhelmed. I would choose another hotel in future when staying in that area.

Posted by on 22 Nov 2021

Was this review helpful to you?
Comment from Hotel Management

22 Nov 2021 by Martin Doshev

Dear Luke, Thank you for your review and thank you for rating the hotel as clean and modern. We were all sorry to hear that you did not fully enjoy the stay on this occasion. In regard to TV channels, we supply the Freeview Channels and we do encourage our guests to use the Chromecast connection option for any specific content that needs to be played. Please accept our apology if you have found the parking option confusing. We do not have parking on-site unfortunately and we can provide our guests with alternative options to choose from where the Travelodge is one of the closest car parking next to us. We all hope to have the opportunity to welcome you back in near future and ensure you have a great stay. Kind regards, Martin Doshev

5 out of 5
Das Hotel liegt neben einem Flughafen. Im grossen und ganzen kann ich es nur weiterempfehlen.

Posted by on 9 Feb 2022

Was this review helpful to you?
Comment from Hotel Management

9 Feb 2022 by front office

Thank you so much for your kind feedback!! :) Dankeee Gulcan

About the Courtyard by Marriott London City Airport

Location 10 Connaught Road, Silvertown, London, England E16 2AE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms. WiFi is free in public spaces. The eco-certified Courtyard by Marriott London City Airport also features multilingual staff, dry cleaning/laundry services, and a television in common area. This 3-star London hotel is smoke free.

  • 184 guestrooms or units
  • 7 levels
  • Built in 2020
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: London West Ham Station (5 km / 3.1 mi)
  • Metro station: London City Airport DLR Station (0.5 km / 0.3 mi)

Room Amenities

Courtyard by Marriott London City Airport offers 184 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Housekeeping is provided on a daily basis.

  • Minibar
  • Smart television
  • Cable channels
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.

Courtyard by Marriott London City Airport has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Nearby parking fee: GBP 15 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard by Marriott London City Airport Hotel
  • Courtyard by Marriott London City Airport London
  • Courtyard by Marriott London City Airport Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
url importing http://www.ebookers.ie/London-Hotels-Courtyard-by-Marriott-London-City-Airport.h54792524-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Courtyard-by-Marriott-London-City-Airport.h54792524-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/London-Hotels-Courtyard-by-Marriott-London-City-Airport.h54792524-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.