"Great hotel, helpful receptionist- Esther, good bar and bar staff, great places nearby for food and drink " More
6 Nov 2023 by Erol
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. Please reach out to us as I would like to discuss this in more detail with you.I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush
6 Nov 2023 by Erol
Thank you for your fantastic rating.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Dorsett London Shepherds Bush
19 Mar 2023 by Erol
Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Erol & the team at Dorsett London Shepherds Bush
27 Feb 2023 by Erol
Thank you very much for your review and rating. I am sorry to read that your experience did not meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. I sincerely hope we will be able to welcome you back.Kind regards Erol & the team at the Dorsett London Shepherd’s Bush
24 Mar 2024 by fz
Thank you very much for the positive score following your stay with us.I hope that you will give us another opportunity to welcome you back soon, Many thanks again,Dorsett London Shepherd’s Bush
21 May 2023 by Erol
Thank you for your rating and comments.I am very happy that you had an overall enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Erol & the team at Dorsett London Shepherds Bush
26 Mar 2023 by Erol
Thank you for your fantastic rating and comments.I am very happy that you had an enjoyable stay with us. We very much look forward to welcoming you back again soon. Kind Regards Erol & the team at Dorsett London Shepherds Bush
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the business-friendly Dorsett Shepherds Bush. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Shikumen – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Jin – This bar serves breakfast and light fare. Open daily.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
