Dorsett Shepherds Bush

VIP Access

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Popular amenities

Gym
Breakfast available
Bar
24/7 front desk
Pet-friendly

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Westfield London Shopping Centre
‪7 min walk‬
Kensington High Street
‪18 min walk‬
Hyde Park
‪7 min drive‬
London (LHR-Heathrow)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Executive Room

30 sq m
Sleeps 3
1 King Bed OR 1 Twin Sofa Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Good

25 sq m
Sleeps 2
1 King Bed

Dorsett Room

Very good

20 sq m
Sleeps 2
1 Queen Bed

Studio Suite

35 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.

Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy local and international cuisine while dining at Restaurant Spice Gallery
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the proximity to shopping
10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Jin Bar - This bar serves breakfast and light fare. Open daily.

Cafe - This coffee shop serves light fare only. Open daily.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe
Jin Bar
Restaurant Spice Gallery

Things to do

24-hour gym

Family friendly

Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
8 floors
Banquet hall
Built in 2014
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets: GBP 70 per pet (varies based on length of stay)
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Verified traveller

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

4/10 Poor

Tom

5 May 2025

Stayed 1 night in May 2025

6/10 Okay

nadine

5 May 2025

Disliked: Cleanliness

I stayed at this location before, but this stay was far from different from the rest...lack of cleanness in and around the room, the room spilled of mildew and hvac system need to be inspected..

Stayed 3 nights in May 2025

8/10 Good

Alison

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay here

We stayed for 1 night and would definitely stay here again. The room was spotless, the staff were lovely - very friendly and helpful. The bar served good value drinks considering this is London. We did not have breakfast as we were meeting family for brunch so cannot comment on the food. My only criticism is that the standard room with twin beds was small and next time we will book a bigger room!

Stayed 1 night in May 2025

10/10 Excellent

Paloma

Travelled with partner

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were so friendly and courteous when they found out it was my birthday, the hotel is very beautiful and the rooms are lovely too.

Stayed 1 night in May 2025

10/10 Excellent

Lesley

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Beth

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always stay here.

Great staff, location and comfort.

Stayed 2 nights in Apr 2025

2/10 Terrible

Tim

Business traveller

3 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful / had to move rooms / the second room had no air con working - blocked toilers - never stay here again

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

3 May 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It was okay

The hotel staff were friendly and welcoming. We stayed in room 142 and we think there was a problem with the air conditioning, as it was not as cool as it showed. However, as we were only staying one night, we didn’t ask for an alternative room. We had a room on the first floor, but it overlooked the bar and so we could feel the vibrations and music from the lobby area. The shower drainage smelled, shower head kept tilting down. The shower door hinges were worn and needs replacing. The carpet gripper was poking out of the carpet as you enter the bathroom. Curtains and carpet had stains.

Stayed 1 night in May 2025

10/10 Excellent

Vanessa

2 May 2025

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller

2 May 2025

Liked: Cleanliness, room comfort

No coffee pods No Papaya

Expensive coffee machine but no pods for it in the room. Filled the thing with water and looked for the pods but there were none. The restaurant served what they said was a Papaya salad, made of only bean sprouts and fresh chilli. They did not charge for it but left disappointed and hungry.

Stayed 1 night in May 2025

4/10 Poor

Lee

Business traveller

1 May 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Hotel lobby looks amazing. However the room was like a sauna. I was given one of the inside rooms so I didn't have a proper window. The air con did not work and it was the hottest week of the year so far. Maintenance was sent, they had a look but nothing changed. I was given a fan which helped , it was one of the water coolng ones. When I came back to my room it made it smell like a swimming baths. On an evening i had to keep my door open until it was time to sleep, just to keep the room cool. Everyone at breakfast was complaining

Stayed 3 nights in Apr 2025

6/10 Okay

Dharmesh

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room did not cool much, they gave us water cooler. Safe did not work. Wish they gave us free breakfast. Overall was clean & great !

Stayed 7 nights in Apr 2025

10/10 Excellent

Tenho

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

8/10 Good

James

29 Apr 2025

Liked: Staff & service

Excellent staff who are very helpfull.

Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with group

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Noor Rita

Travelled with family

27 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Service of the front desk, esp Ms Tamara. Friendly & helpful. Attended to my enquiries promptly. The Concierge, Mr Daniel was extremely helpful & attentive to my request. The room i gotten was bad, Room number 140 (accessible), lamp was faulty, no one came to repair although i called several times since my 1st day. Toilet sink leaked, toilet flooded with the no curtain bath tub. & Room 142 toilet light was flickering too. Overall although we gotten a connecting rooms as requested, but were upset that many hiccups happened. We will be check-in again on the 1st May for 6 nights. Hoping that this time will be a better experience.

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

4/10 Poor

Gerry

23 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Bathroom mirror was cracked and stopper in the sink would not work, definitely needs some work to be updated

Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel and friendly, welcoming and helpful staff.

Stayed 1 night in Apr 2025

8/10 Good

Thorbjørn

Travelled with group

22 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Sue

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Absolutely brilliant stay. Was a beautiful hotel with great staff who couldn’t do more for you! Rona and leela were so helpful and had wonderfully customer service skills. I would definitely come back here again and hopefully very soon. Am missing it already ❤️

Stayed 1 night in Apr 2025

6/10 Okay

Gunilla

21 Apr 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Carpets, floors etc starting to get a bit worn. Bathroom-floor a bit wobbly..

Stayed 3 nights in Apr 2025

6/10 Okay

Peter

20 Apr 2025

Liked: Staff & service

Disliked: Room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

20 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel With Helpful Staff

A one night stay. Staff very friendly, helpful and attentive. Hotel is a pleasant setting. Rooms are of a good size and the king sized bed was comfortable. Breakfast had plenty of choice and was very tasty. Happy to stay again.

Stayed 1 night in Apr 2025