Dorsett Shepherds Bush

VIP Access

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Breakfast available
Bar
24/7 front desk
Pet-friendly

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Westfield London Shopping Centre
‪7 min walk‬
Kensington High Street
‪20 min walk‬
Hyde Park
‪7 min drive‬
London (LHR-Heathrow)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Executive Room

30 sq m
Sleeps 3
1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

25 sq m
Sleeps 3
1 King Bed

Dorsett Room

20 sq m
Sleeps 2
1 Queen Bed

Studio Suite

35 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

3 Jul - 4 Jul

About this property

Dorsett Shepherds Bush

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.

Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy local and international cuisine while dining at Restaurant Spice Gallery
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the clean accommodations
10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Jin Bar - This bar serves breakfast and light fare. Open daily.

Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe
Jin Bar
Restaurant Spice Gallery

Things to do

24-hour gym

Family friendly

Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
8 floors
Banquet hall
Built in 2014
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets: GBP 70 per pet (varies based on length of stay)
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Kath

21 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Epiphanie

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

Philip

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.

Stayed 1 night in Mar 2025

8/10 Good

GARY

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good-will return!

Stayed 1 night in Mar 2025

8/10 Good

Ferron

Travelled with group

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

bradley

15 Mar 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Towfiq

15 Mar 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

The room was beautiful and large! Bathroom was clean and nice ! But the heating was terrible! Didn’t work at all in this corner room on 6th floor! This jotel is conveniently located near Westfield mall but no onsite parking available! Its OK as long as the hotel employees can atleast guide the guests how to park in the nearby public or mall parkings ! You don’t have even a short term drop off location in front of the hotel !

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

14 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Yan

Business traveller

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

6/10 Okay

Jose

12 Mar 2025

Liked: Cleanliness, property conditions & facilities

Meh

It's okay. Not exactly a 4-star hotel. The rooms are tiny and cramped. This is more of an average hotel. Really nothing special.

Stayed 3 nights in Feb 2025

4/10 Poor

simon

Business traveller

11 Mar 2025

Disappointed

Not a great stay. My booking was unknown and it took them a good 10 or 15 mins to arrange something. In my 3 day stay, there was only 1 (out of 3) lift working for the whole building. No milk (even a sachet or longline pot) for tea/coffee in the room. I don’t think the bathroom was as clean as it could have been.

Stayed 3 nights in Mar 2025

6/10 Okay

Kevin

11 Mar 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Saeed

11 Mar 2025

Liked: Cleanliness, staff & service

2 out of 3 elevators didn't worked There was an annoying noise outside of my door starting every morning until nighttime The hand shower was broken, and it was leaking water from everywhere of it

Stayed 10 nights in Feb 2025

10/10 Excellent

Kwesi, Berea

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel , pleasant staff

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

10 Mar 2025

Liked: Staff & service

Our stay was a little odd we tried to check in and they said we had to wait and the receptionist said our room was 612 then we went to wait and came back and our room had changed we believe this was to rush us into a room that was ready for check-in and it was clear from the cleanliness of the room that it had been set up quickly to get us into a room

Stayed 3 nights in Mar 2025

10/10 Excellent

catherine

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning stay

Absolutely stunning room! Thank you Leela for upgrading us. It was a fantastic room and we loved every second of the stay, cleanliness and luxury were outstanding. Will highly recommend and will return!

Stayed 2 nights in Mar 2025

10/10 Excellent

David

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel, really friendly staff. Excellent breakfast!

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with family

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay at the dorsett hotel for a concert happening next door. The staff were all lovely especially the housekeepers. The shower was powerful and warm, the bed was comfy and the air systems made it easy to get warm/cold. Bag drop was easy and safe kept in a locked conference room. The only problem we had was on the last day one of the elevators have broken so took a little while to get down with all our luggage, this however is not the staffs fault and happens so hasn’t effected my rating.

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Travelled with group

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Jess

Travelled with family

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

3rd visit to the Dorsett everything good for a restful stay

Stayed 2 nights in Mar 2025

8/10 Good

Emma

3 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

Sam

28 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Travelled with group

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with good amenities. Fabulous staff that could not be more helpful. Nice and clean, well kept property. Very convenient area for restaurants and shopping. Fantastic experience, thank you.

Stayed 3 nights in Feb 2025