DoubleTree by Hilton London - Docklands Riverside

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Where to?

Dates

July 2025

August 2025

Breakfast, lunch, dinner served; international cuisine

Junior Suite, 1 King Bed, Balcony, River View

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Housekeeping
Air conditioning
24/7 front desk

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

O2 Arena
‪5 min drive‬
Tower of London
‪6 min drive‬
ExCeL Exhibition Centre
‪7 min drive‬
London (LCY-London City)
‪11 min drive‬

Room options

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

Good

36 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds

Family Room, 2 Double Beds (Deluxe)

Excellent

33 sq m
Sleeps 5
2 Double Beds

Room, 1 King Bed

Good

26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

Very good

26 sq m
Sleeps 2
1 Queen Bed

Suite

Exceptional

26 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

Exceptional

33 sq m
River view
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed

Exceptional

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

Exceptional

27 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

Very good

26 sq m
Sleeps 4
2 King Beds

Room, 1 Double Bed

Excellent

26 sq m
Sleeps 1
1 Double Bed

Twin Room

Exceptional

26 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars and a fitness center

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.

DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.

Free WiFi in some public areas
Enjoy international cuisine while dining at Columbia
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the breakfast and the location
8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
Free ferry terminal shuttle service

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free ferry terminal shuttle
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Columbia
Columbia Bar
Urban Beach

Things to do

Gym
Library
Stereo
TV in common areas

Family friendly

Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
9,322 square feet of conference space
Computer station

Outdoors

Barbecue grill
Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

47-inch smart TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 21.95 per person
Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Stephen

Travelled with family

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d a fantastic time as a family visiting London at the Double-Tree Hotel. The Ferry across to Canary Wharf was a fantastic service. The staff were very friendly and extremely helpful.

Stayed 2 nights in Apr 2025

8/10 Good

Andrew, Zwijndrecht

25 Apr 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Apr 2025

10/10 Excellent

Jungwon

23 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

21 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

20 Apr 2025

Hotel was a great location, with a tasty breakfast and lovely bar

Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Travelled with partner

19 Apr 2025

Liked: Cleanliness, amenities

The Hotel is excellent. We had a great time.

Stayed 7 nights in Apr 2025

10/10 Excellent

Fiona

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Location, Amazing Hotel

This was my second stay at this hotel, it is fantastic in every way.

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

17 Apr 2025

Liked: Cleanliness

Stayed 2 nights in Apr 2025

8/10 Good

Roisin

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family, Travelled with family and small children

14 Apr 2025

Liked: Cleanliness, staff & service

Great hotel for families. Large family room with fabulous views from the balcony. Free breakfast for kids made it worth paying for as its rather expensive otherwise. Handy location for the Minecraft Experience if driving. Rooms are a little tired but a solid 4 star overall.

Stayed 1 night in Apr 2025

8/10 Good

Khurram

Travelled with family

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Stayed 7 nights in Apr 2025

8/10 Good

Kim

12 Apr 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Yasmin

11 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

Lina

Travelled with family

11 Apr 2025

Disliked: Property conditions & facilities

A short stay for my family. Nice hotell but it was a long busride to get there.

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Travelled with family

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like being on Sydney Harbour 😎

We have been coming to the Doubletree docklands for years now with our whole family- but In Recent years have been splurging out and booking the junior suites- as they are so worth it! The best thing hands down about this hotel is its location looking out over the river to Canary Wharf. By day you can hear the waves of the tidal Thames lapping at the shore, the sounds of the ferries going past and see the sun glinting off the buildings. I’m from Sydney and it’s the closest I’ve come to -being the other side of the world- to Sydney harbour and the ferries! On a sunny day I can almost imagine I’m back at home on the harbour! The urban beach here adds to that feel, but if you can afford to splurge - the junior suites have balconies that open to the front and look out over the river- it’s gorgeous. The food has by far improved in the restaurant since the last time we came , but in particular the service from the very friendly and hardworking staff is outstanding. Our room was clean and spacious and the beds and In Particular the pillows were really comfortable. The final cherry on the top is that there is a complimentary ferry from Canary Wharf to the hotel dock on the other side- which very soon will be upgraded to being electric! Overall my fave place to stay in London by far 😍

Stayed 2 nights in Apr 2025

8/10 Good

Carla

Travelled with family

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay. Loved that there was an Uber dock on-property.

Stayed 2 nights in Mar 2025

10/10 Excellent

Riyaadh

9 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

joannah

Travelled with family

9 Apr 2025

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

I had some urine stains on the covers, the hotel said they’re going to refund me £80 back to you so that you can give it back to me

Stayed 1 night in Apr 2025

6/10 Okay

Shahzad

Travelled with family and small children

9 Apr 2025

Liked: Cleanliness, staff & service, amenities

Everything was brilliant apart from beds and pillows not comfortable at all!!

Stayed 2 nights in Apr 2025

2/10 Terrible

Steve

Travelled with family

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor aftercare

Nobody replies to my emails. We had a nice stay and the service at check in was excellent. If somebody replied to any of my emails this would have been a sure 5 star review. We left something important in the room and wanted to arrange to have the item posted at our expense but we are yet to receive a response 3 weeks and many chase emails later...

Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was all wonderful, staff are amazing, kind and helpful. Great room, very clean.

Stayed 1 night in Apr 2025

4/10 Poor

Hazel, Pomona

1 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Very far from city center. Very inconvenient. Bathroom stinks. Outdated bathrooms and rooms. Food was not good.

Stayed 11 nights in Mar 2025

6/10 Okay

Marie-Ann J

1 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Good Room but Gluten-free Problems

Jonas was lovely on the front desk, room was great, comfortable and big. Breakfast was poor as my partner has Coeliac disease and although being assured by the front desk it wouldn't be a problem, we were met with befuddlement by the Breakfast staff. Even after being told what was gluten free, there was still problems with the food my partner was told was gluten free, a real shame as the rest of the stay was great.

Stayed 1 night in Mar 2025