DoubleTree by Hilton London - Docklands Riverside

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Where to?

Dates

October 2025

November 2025

Junior Suite, 1 King Bed, Balcony, River View

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Air conditioning
Housekeeping
24/7 front desk

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

Place, O2 Arena
‪5 min drive‬
Place, Tower of London
‪6 min drive‬
Place, ExCeL Exhibition Centre
‪7 min drive‬
Airport, London (LCY-London City)
‪11 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, River View

Exceptional

33 sq m
River view
Sleeps 3
1 King Bed

Family Room, 2 Double Beds (Deluxe)

Excellent

33 sq m
Sleeps 5
2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

Very good

36 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds

Room, 1 King Bed

Good

26 sq m
Sleeps 2
1 King Bed

Suite

Exceptional

26 sq m
Sleeps 3
1 King Bed

Room, 1 Queen Bed

Very good

26 sq m
Sleeps 2
1 Queen Bed

Room, 1 Double Bed

Wonderful

26 sq m
Sleeps 1
1 Double Bed

Suite, 2 Bedrooms

Very good

26 sq m
2 bedrooms
Sleeps 4
2 King Beds

Deluxe Room, 1 King Bed

Exceptional

27 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed

Exceptional

26 sq m
Sleeps 2
1 Queen Bed

One-Bedroom King Suite

Sleeps 3

Deluxe Queen Room

Sleeps 2

Deluxe King Room

Sleeps 2

Two Bedroom Queen Room

Sleeps 5

Double Guest Room

Sleeps 1

King Guest Room

Sleeps 2

Queen Guest Room

Sleeps 2

Twin Guest Room

Sleeps 2

King Junior Suite with River View

Sleeps 3

Two Bedroom Suite with Balcony And River View

Sleeps 4

Two Double Family Deluxe Room

Sleeps 5

King One Bedroom Executive Suite

Sleeps 2

Twin Hilton Guest Room

Exceptional

26 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

31 Oct - 1 Nov

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars and a fitness center

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.

DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.

Free WiFi in some public areas
Enjoy international cuisine while dining at Columbia
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the location
8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
Free ferry terminal shuttle service

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free ferry terminal shuttle
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Columbia
Columbia Bar
Urban Beach

Things to do

Gym
Library
Stereo
TV in common areas

Family friendly

Free rollaway/extra bed
Grocery/convenience store
In-room cot
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
9,322 square feet of conference space
Computer station

Outdoors

Barbecue grill
Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

47-inch smart TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 21.95 per person
Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Wayne

26 Jul 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

24 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The breakfast was phenomenal!

Stayed 3 nights in Jul 2025

10/10 Excellent

Shiraaz

Travelled with family and small children

23 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views of the River Thames and Canary Wharf and the property had a great ambiance about it

Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed for one night following first visit in Feb. Room upgraded to Junior Suite with beautiful view of River Thames Staff fantastic across hotel and food grea

Stayed 1 night in Jul 2025

10/10 Excellent

Balendu, Brooklyn

Travelled with family

19 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful location

Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family

18 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really amazing stay.. the staff were so professional and personable. We will be returning at some point and have recommended to family and friends.

Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

14 Jul 2025

Given the

Stayed 5 nights in Jul 2025

10/10 Excellent

Caroline

8 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Krzysztofa

Travelled with family

7 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic breakfast, service and boat taxi

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with family

7 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again!

Great hotel, amazing staff and in good location far enough away to feel your out of the city but close enough that your not. We had a small issue with the lift but the team sorted this for us professionally and efficiently. Would highly recommend, it was our wedding anniversary and the team did everything to make it special.

Stayed 2 nights in Jul 2025

10/10 Excellent

graeme

6 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Very nice service , polite and efficient. Had a water problem and negotiated a discount without issue.

Stayed 1 night in Jul 2025

8/10 Good

Cheryl, Gainesville

Travelled with family

1 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We took the C10 bus to our destination or transferred to the underground to go everywhere! Walked up the street to the Barn for breakfast, walked down the street for dinner at the Blacksmith’s Arms pub. Rooms were nice, quiet and had air conditioning!

Stayed 8 nights in Jun 2025

10/10 Excellent

Kelsey

Travelled with partner

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was stunning and the free uber boat service is brilliant

Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Travelled with family

30 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great hotel - brilliant service.

Small mix up with our room and the staff were incredible, we were offered a choice of rooms and complimentary tokens for the inconvenience. The hotel its self is in an incredible location with a complimentary ferry service over to Canary Warf. Staff, Hotel and everything was incredible. From the moment we parked until the moment we left truly fantastic :)

Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

Travelled with partner

30 Jun 2025

Liked: Staff & service, amenities

1st time staying at the DoubleTree Riverside the aircon unit was very noisy earplugs needed

Stayed 1 night in Jun 2025

6/10 Okay

Zachary

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stayed at the hotel for 1 night, since I would not be able to make a train back home after a concert. The person on check in was polite enough. However, I was unpleasantly surprised to be asked for a £50 deposit. I had no forewarning of this. The staff mentioned something about it being held in case of damage. I have stayed at higher end places and have NEVER been asked for this, so I was taken aback. I didn't have time to argue though since I needed to travel to my concert. I didn't have time for breakfast so I cannot comment on the dining facilities or bar. The inclusive boat ferry pass is useful, but it could use some later hours for the weekend, since after midnight if you miss the last ferry you may be faced with having to navigate a fair walk from Canada Water. The shower was lovely. The bed was incredibly comfy. The fast wireless phone charger was great. However, the room seemed oddly arranged. The fast charger was fixed to the desk far from the bed. There was not a night stand, meaning I had to walk to the other side of the room when I woke up to turn my alarm off. Not an easy feat for someone who wears glasses. I am not sure if the inconveniences are enough to tell people to stay away. But I would hesitate to stay there again.

Stayed 1 night in Jun 2025

6/10 Okay

Carolyn

29 Jun 2025

Nice hotel tricky to get to.

Hotel a little tricky to get to initially have to use ferry from other side of Thames Easy check in Very quiet at night which was good Lovely view from bar at night but expensive

Stayed 3 nights in Jun 2025

2/10 Terrible

Helene

28 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Rajvir

Business traveller

25 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

10/10 Excellent

MALCOLM

22 Jun 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Tom

21 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Shalandra, Peoria

Travelled with family

16 Jun 2025

Disliked: Property conditions & facilities

Property in need of some upgrades very outdated.

Stayed 4 nights in Jun 2025

10/10 Excellent

John

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with group

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Chris

Travelled with family

3 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff here were far and away the most friendly, helpful, and genuinely looking to serve group I’ve ever experienced. I would always stay at this property when in London if only for the service! As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great. Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome. Will absolutely stay here again!