20 Feb 2020 by Harriet
Thank you for your feedback,
3 Feb 2020 by Ryan
Dear Guest, We thank you for your feedback and glad that you enjoyed your stay and found the hotel to your liking. We hope to see you soon.
22 Jan 2020 by Samia
Dear Sir/Madam, Thank you for taking the time in giving us your feedback. We are extremely delighted to hear that you had a pleasant stay with us. I would be sure to pass this on to the rest of the team. We hope to hear from you again in the near future. Kind regards
4 Jan 2020 by Front desk
Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are happy you found our location convenient for your travels and hope to welcome you back in the near future. Kind regards,
22 Dec 2019 by Samia
Dear Sir/Madam, Thank you for taking the time in giving us your feedback, I would be sure to pass this on with the rest of my team. We hope to hear from you again in the near future. Kind regards,
27 Nov 2019 by Claret
Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We hope to welcome you back in the near future. Kind regards,
25 Oct 2019 by Wanda
Dear Guest, Thank you for staying with us, we really appreciate your feedback! We will pass on your comments.
7 Oct 2019 by James
Dear Sir/Madam, thank you for your review, we are so glad you enjoyed your stay, Kind Regards
7 Sep 2019 by Harriet
Thank you for your feedback we are happy to hear you has a pleasant stay.
1 Sep 2019 by Harriet
Thank you for your feedback
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn London Heathrow Terminal 2 and 3. This 3.5-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Hilton Garden Inn London Heathrow Terminal 2 and 3 offers 369 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
The Apron Restaurant – On-site restaurant.
The Apron Bar – On-site bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.