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4.3 out of 5

"In Terminal 2, 5/10 minutes,under cover, walk from airport Check In machines. Brand new, squeaky clean, recommended. " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hilton Garden Inn London Heathrow Terminal 2 and 3. During your stay, you'll be connected to the airport and close to London Motor Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 3.5-star hotel has 369 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and comfy beds
  • 7 minutes by car from London Motor Museum and 8 minutes from Stockley Park

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€137* Per night/room 9 Oct - 10 Oct

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds (Runway View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed (Runway View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn London Heathrow Terminal 2 and 3 ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Terminal 2 and 3

Everyone (7) Couples (1) Family (4)
4 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Harriet

Thank you for your feedback,

5 out of 5
In Terminal 2, 5/10 minutes,under cover, walk from airport Check In machines. Brand new, squeaky clean, recommended.

Posted by on 2 Feb 2020

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Comment from Hotel Management

3 Feb 2020 by Ryan

Dear Guest, We thank you for your feedback and glad that you enjoyed your stay and found the hotel to your liking. We hope to see you soon.

4 out of 5
Very easy to find after coming through Terminal 2 arrivals. Quiet, comfortable room. Staff slow to seat people in restaurant. Food was bland but it may have been my choice. Breakfast was very good.

Posted by , from N.Ireland on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Samia

Dear Sir/Madam, Thank you for taking the time in giving us your feedback. We are extremely delighted to hear that you had a pleasant stay with us. I would be sure to pass this on to the rest of the team. We hope to hear from you again in the near future. Kind regards

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by Front desk

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are happy you found our location convenient for your travels and hope to welcome you back in the near future. Kind regards,

4 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Samia

Dear Sir/Madam, Thank you for taking the time in giving us your feedback, I would be sure to pass this on with the rest of my team. We hope to hear from you again in the near future. Kind regards,

5 out of 5
Easy to get to, helpful staff, rooms clean big and nice. Room Service is good - a bit expensive but that’s expected at an airport hotel

Posted by on 26 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Claret

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We hope to welcome you back in the near future. Kind regards,

3 out of 5
Very expensive hotel and all they give you is a bottle of water in the room 1 bottle no sky sports or nothing else

Posted by on 23 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Wanda

Dear Guest, Thank you for staying with us, we really appreciate your feedback! We will pass on your comments.

5 out of 5
Excellent soundproofing. New modern room. Literally about 4 minutes walk to T2.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by James

Dear Sir/Madam, thank you for your review, we are so glad you enjoyed your stay, Kind Regards

5 out of 5
Great service and near to terminals. Would stay again.

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Harriet

Thank you for your feedback we are happy to hear you has a pleasant stay.

4 out of 5

Posted by on 31 Aug 2019

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Comment from Hotel Management

1 Sep 2019 by Harriet

Thank you for your feedback

About the Hilton Garden Inn London Heathrow Terminal 2 and 3

Location Heathrow T2, Hounslow, England TW62GA

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn London Heathrow Terminal 2 and 3. This 3.5-star Hounslow hotel is smoke free.

  • 369 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Heathrow Central Station (1 km / 0.6 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn London Heathrow Terminal 2 and 3 offers 369 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Fridge
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

The Apron Restaurant – On-site restaurant.

The Apron Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 19.95 for adults and GBP 12.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn London Heathrow Terminal 2 Hotel Hounslow
  • Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hotel Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hounslow Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hotel Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hounslow

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.