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Holiday Inn Express London - Croydon, an IHG Hotel

3-star property
1 Priddys Yard Off Frith Rd, Croydon, England (01) 562 1066
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3.8 out of 5
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See all 13 ebookers Reviews

"Very comfortable rooms with all the facilities you need. Good breakfast. Area a bit seedy but once you’re inside, it’s fine. " More

By a verified traveller on Mon 01 Apr 2019

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Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max
€82* Per night/room 12 May - 13 May

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Holiday Inn Express London - Croydon, an IHG Hotel, you'll be close to Crystal Palace Park. Features include free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 14 minutes by car from Surrey Hills and 11 minutes from Crystal Palace Park

Holiday Inn Express London - Croydon, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express London - Croydon, an IHG Hotel

Everyone (8) Business (1) Family (1) Friends (1)
4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Jessica Morais

Dear Guest, Thank you so much for staying with us and sharing your feedback. We are happy to know you had a positive experience. GSM - Jessica Morais

4 out of 5

Posted by on 9 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by GSM - Giulia Deriu

Dear guest, Thank you a lot for staying with us and leaving your feedback. I am pleased to know you enjoyed staying with us. Kind regards,

5 out of 5
Very comfortable rooms with all the facilities you need. Good breakfast. Area a bit seedy but once you’re inside, it’s fine.

Posted by on 1 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave this review. We are glad that you enjoyed your stay and hope that you will stay with us again in the future!

4 out of 5
Good compact hotel. All fine except lift awaiting repair.

Posted by on 18 Feb 2019

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Comment from Hotel Management

8 Mar 2019 by GSM - Giulia Deriu

Good morning, Thank you so much for staying with us and for sharing your feedback. We are glad you enjoyed your stay. However, we would like to apologise for the inconvenient with the lift - we can confirm that the problem has been solved and they are both working now. Thank you for your patience. We hope to see you again soon.

2 out of 5
Unfortunately, we didn't have a good night in this hotel. First, was too cold so we has to ask for an additional heater. The window wasn't washed definitely since last year as it was terrible dirty. Even more, wasn't closed properly, so near the window you cold feel the cold air coming inside from outside. Then it was quite 'interesting' to use the shower because it was hard to maintain the level of the hot water, so I had a very very quick shower. Nevertheless, the remote control worked only for one hour then .... dead. Overall, we had a disappointing experience and most probably I am not going to choose a Holiday Inn Hotel never again.

Posted by on 21 Jan 2019

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Comment from Hotel Management

9 Feb 2019 by Senior Guest Service Manager

Dear Guest, Thank you for staying at Holiday Inn Express Croydon. We are very sorry to know that our hotel didn't meet your expectations, but I wanted to assure you that we are working on all issues tp improve our service. We hope you will give us the chance to serve you again in the future. Kind regards, Ludmila Chihai

5 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by GSM - Giulia

Good evening, Many thanks for rating us with 5/5!!! We all appreciate this rating so much and we hope you will be back soon. Kind regards

4 out of 5
Well positioned for town centre access. Not enough parking space

Posted by , from North East of England on 25 Nov 2018

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Comment from Hotel Management

25 Nov 2018 by GSA - Leah

Dear Siamak, Thank you for staying with us and for taking the time to leave us a review. We are sorry for the inconvenience caused with the parking situation but we hope you will stay with us again in the future. Kind regards,

4 out of 5
Nice hotel, breakfast was poorly organised . Good location close to shops and bars.

Posted by , from East Sussex on 23 Aug 2017

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4 out of 5
Das kostenlose Frühstück war gut, die Ausstattung des Zimmers ebenfalls. Leider mussten wir mitten in der Nacht das Zimmer wechseln, da sich das Fenster nicht schließen ließ. Im neuen Zimmer war die Klimaanlage/Heizung so laut, dass man im eingeschalteten Zustand kein Auge zubekam. Wir mussten deshalb bei 4 Grad Außentemperatur in einem ungeheizten Zimmer die Nacht verbringen. Mein Mann hatte im selben Hotel ebenfalls ein Zimmer, völlig ohne Mängel.

Posted by on 10 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by GSA - Sheetal

Dear guest, Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests, but after reading your review, I saw that we have failed to provide and deliver. We are glad you enjoyed our breakfast. I will investigate this matter personally and will do everything I can to ensure this does not happen again.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your time and patience. Kind regards Guest Service Assistant - Sheetal

5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave us a rating. We are glad to know that you enjoyed your stay with us and hope to see you again in the future! Kind regards, GSA - Leah Clifton-Dey

About the Holiday Inn Express London - Croydon, an IHG Hotel

Location 1 Priddys Yard Off Frith Rd, Croydon, England CR0 1TS

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. The business-friendly Holiday Inn Express London - Croydon, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 3-star Croydon hotel.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Croydon Waddon Station (2.2 km / 1.4 mi)
  • Metro station: Church Street Tram Station (0.2 km / 0.1 mi)

Room Amenities

Holiday Inn Express London - Croydon, an IHG Hotel offers 156 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10.00 per day
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Holiday Inn Express
  • Croydon Holiday Inn Express London
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  • Holiday Inn Express Croydon London
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You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.