Hyatt Regency London Stratford

4.0 star property

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Exterior
Daily English breakfast (GBP 25 per person)
Reception
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
10a Chestnut Plaza, Westfield Stratford, City, Montfichet Road, Olympic Park, London, England, E20 1GL
  • Place, Westfield Stratford City
    ‪1 min walk‬
  • Place, Aspers Casino
    ‪2 min walk‬
  • Place, London Stadium
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪91 min drive‬

Room options

Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Park View

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Olympic Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Park View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View (Regency)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hyatt Regency London Stratford

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency London Stratford offers 225 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Hyatt Regency London Stratford gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Stratford City. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Westfield Stratford City and Aspers Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Regency London Stratford. Parking is available for a fee. A complete renovation of Hyatt Regency London Stratford was completed in April 2022.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Elondi Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Elondi Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elondi Bar
  • Elondi Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping centre
  • Wine tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (3,875 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Self parking fee: GBP 25 per day
  • Late check-out fee: GBP 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hyatt Regency London Stratford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, next to Westfield
Stayed 1 night in Dec 2025

10/10 Excellent

k

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The hotel was ideally placed for what we wanted.
Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
Classy hotel with very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops were very close. To find you either walk down the walkway near M&S or the exit opposite primark in Westfield
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Good hotel, clean, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Sudha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Staff were responsive and helpful. Great location in terms of access to train stations to London and Heathrow. The only less than ideal experience was their WiFi in rooms. It was difficult to work in the room and I ended up doing that in the lobby
Stayed 7 nights in Nov 2025

8/10 Good

Robert

Lovely hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel surrounded by shops bars and restaurants. Parking is in the adjacent shopping centre. It is easier to park first and walk the short distance to hotel as there is no access to entrance from the road. Train and bus station are 5 mins walk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Stayed 3 nights in Nov 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely joke of a check in process and staff are incompetent
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location. Loved the food at the restaurant. Highly recommend. Nice Vibe
Stayed 1 night in Nov 2025

10/10 Excellent

Harry

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Nov 2025

10/10 Excellent

Glenys

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at the Hyatt Regency was first class made us very welcome and nothing was to much trouble so a great big Thank You to all the staff from us we will definitely book again this will be our fourth visit Mick & Ali 424
Stayed 2 nights in Nov 2025

10/10 Excellent

john

Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location for shopping and city sight seeing, nice and quiet hotel and very comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

8/10 Good

Belinda

Stayed 1 night in Nov 2025

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and location of room facilities well thought out. Staff were friendly and request for someone to look at bath plug as shower water wasn't going down very quickly was actioned straight away. Will definitely return.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kar Men

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were checked in by Bamidele. She clearly didn’t want to be there and we didnt get any warm welcoming. Her attitude was rude and robotic with no smile. There was no eye contact through out and emotionless. She told us to wait because they are doing the audit. She gave us impression that we came at the wrong time and it’s bothersome. We did travel 3/4 hours to get to your hotel. As I’ve worked at 5star London hotel before, it’s not the way I would talk to my guests like that. I would be making sure I apologise for causing the wait. Ask my guests to take a seat and ask them kindly back to the desk. Which we didn’t get from your staff (Bamidele). We just sat ourselves down and We got a hi from her expecting us to know it’s her talking to us. As a 4 star hotel i expected a lot more. Very embarrassing if this kinda service represents your brand/ company. Also we were not informed we will be checked into a disabled room. Few things in bathroom was inconvenient for us because it’s so low. But we didn’t want to talk to ur staff so we let it slide. However your staff in the morning shift is breath of fresh air. I just wished we were welcomed with this kinda service but it was our checking out time
Stayed 2 nights in Oct 2025