Hyatt Regency London Stratford

4.0 star property

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Photo gallery for Hyatt Regency London Stratford

Exterior
Reception
Daily English breakfast (GBP 25 per person)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
10a Chestnut Plaza, Westfield Stratford, City, Montfichet Road, Olympic Park, London, England, E20 1GL
  • Place, Westfield Stratford City
    ‪1 min walk‬
  • Place, Aspers Casino
    ‪1 min walk‬
  • Place, London Stadium
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Park View

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Olympic Park View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Park View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hyatt Regency London Stratford

Hotel connected to a shopping center in London with a restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency London Stratford offers 225 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Hyatt Regency London Stratford gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Stratford City. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Westfield Stratford City and Aspers Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Regency London Stratford. Parking is available for a fee. A complete renovation of Hyatt Regency London Stratford was completed in April 2022.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Elondi Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Elondi Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elondi Bar
  • Elondi Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping centre
  • Wine tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (3,875 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 per person
  • Self parking fee: GBP 25 per day
  • Late check-out fee: GBP 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hyatt Regency London Stratford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for London City Airport
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally-located at the Stratford City Shopping complex, this hotel provides easy access to shopping, food, as transportation to the rest of London via the Tube station that serves multiple lines. Don't overlook the nearby Stratford Center for more affordable everyday items. Single line access to Heathrow Airport with a 50-minute trip that is accessible by elevator for those suitcases.
Stayed 1 night in Sep 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay very worth the money

The only downside was the hotel itself was difficult to find even when using google maps BUT other than that the stay was really amazing and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

zareen lodhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible dont stay here ever
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Overbooked

When I arrived at reception I was told the hotel was overbooked so I would be taken to another hotel. I then had to wait for 45 minutes for a taxi to take me to another hotel....not a good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. The bed was so comfortable and the linen so soft, amazing (I have found this with other Hyatts). Great shower and toiletries. Appreciate the 12 noon check-out. Would definitely recommend and will stay again if in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel very convenient

Loved our stay, lovely clean room bed was so comfortable. The location was excellent next door to Westfield and train station. Will definitely return.
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk at check out tried to charge us for a breakfast that we never had. The system of simply giving a room number to charge food is ripe for abuse.
Stayed 4 nights in Aug 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel! When we arrived (10 minutes before check in time) our room wasn’t quite ready but staff were friendly, helpful & made sure we were comfortable & had complimentary drinks whilst we waited. They also added a complimentary breakfast to our stay to make up for it. They really did go above & beyond. We will definitely stay again & would like to thank Hyatt Regency Stratford for a wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fab hotel right in the heart of Stratford, near to lots of restaurants and bars, a perfect location. Our room was large and well set-up. A few more teabags in the room would have been nice, although this was replenished the following day.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect for Stratford. My only small gripes were that the room lacks a lot of the toiletries etc you would expect for a hotel of this standard. Also, the air conditioning decided to increase itself overnight causing me to wake. Otherwise fabulous.
Stayed 1 night in Aug 2025

10/10 Excellent

Marike

Stayed 1 night in Jul 2025

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Colleen, Colwall

Stayed 1 night in Jul 2025

2/10 Terrible

Jezzell Prime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quality hotel.

A lovely & quality hotel. Well positioned in the heart of Westfield shopping centre & only 3 tube stops from the 02. Will definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent hotel in and excellent location. Service was superb
Stayed 1 night in Jul 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaleab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, conveniently located for shopping, dining, and transportation options.
Stayed 4 nights in Jul 2025