ibis London Excel Docklands

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Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping
Bar
24/7 front desk
Pet-friendly
Parking available

Explore the area

9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

ExCeL Exhibition Centre
‪3 min walk‬
O2 Arena
‪4 min drive‬
Tower Bridge
‪13 min drive‬
London (LCY-London City)
‪4 min drive‬

Room options

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

Excellent

17 sq m
Sleeps 2
2 Twin Beds

Room, 1 Double Bed, Accessible

Excellent

17 sq m
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds, Accessible

Exceptional

17 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed (SweetRoom)

Excellent

17 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Air conditioning
Breakfast available

includes taxes & fees

14 Sept - 15 Sept

About this property

ibis London Excel Docklands

Eco-certified hotel with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.

Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of ibis London Excel Docklands's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy international cuisine while dining at FOGGS
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a computer
Guests have great things to say about the helpful staff and the clean accommodations
9 minutes by car from O2 Arena and 10 minutes from Tower of London
Cats and dogs welcome for a fee (restrictions apply)

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 25 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

FOGGS

Things to do

TV in common areas

Family friendly

In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

8 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per day
Only dogs and cats are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
Self parking fee: GBP 25 per day
Pet fee: GBP 20 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis

ibis Excel

ibis Excel Hotel

ibis Excel Hotel London Docklands

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ibis London Docklands Excel

ibis London Excel Docklands

London Docklands ibis

London Docklands ibis Excel

Accor London Excel

Ibis London Excel Docklands England

ibis London Excel Docklands Hotel

ibis Excel Docklands Hotel

ibis Excel Docklands

ibis London Excel Docklands Hotel

ibis London Excel Docklands London

ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Jessica

Travelled with partner

10 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely great hotel, great value for the price and had a beautiful view of the dock. There were robes in the room and nice bottled water, have to mention how super clean it was- this hotel really did all the little things right to make it a lovely stay. I wasn’t expecting the level of greatness we got as it was a budget hotel but ticked all the boxes!!

Stayed 1 night in Jun 2025

10/10 Excellent

Paris

Travelled with family

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, beds not too comfy but I did sleep! Clean & up to date and the price was fab

Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly service. Lovely room with good view across the Thames.

Stayed 1 night in Jun 2025

6/10 Okay

Alan

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Rupert, St. Day

5 Jun 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel room, bed very firm and constant planes over

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Business traveller

4 Jun 2025

Great location

Stayed 2 nights in May 2025

6/10 Okay

kathryn

3 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with group

2 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for o2 arena. Easily accessed by short Uber or cable car! Also the train station is close to get into more central areas easily.

Stayed 1 night in May 2025

10/10 Excellent

David

1 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Lorna

31 May 2025

Stayed 1 night in May 2025

8/10 Good

Karlie

31 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Byron, VANCOUVER

29 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff are excellent

Stayed 2 nights in May 2025

10/10 Excellent

Lars-Ake

Travelled with group

28 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and service.

The check in agent was a customer service top notch person and very well suited for his job thus being a very good ambassador for the this hotel company. The welcoming and friendliness that we were met with by this guy made a huge impression and the check in a pure delight. The room was clean and comfortable with just enough space for its purpose. Bathroom was clean but like a plastic module like you find onboard an airplane but a a little bit bigger due to having the shower area moulded in to the module. The shower floor gets very slippery when wet and you can easily slip and fall if you don’t take it carefully when you are making a move or getting out. Had an iron and an ironing board placed over in the wardrobe area that’s located at the opposite end of the entrance of the room, next to the little desk and the window.

Stayed 1 night in May 2025

10/10 Excellent

Tom

26 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was comfortable and the staff were really friendly and approachable oh and there were some chocolate cookies were waiting for me when I checked in.

Stayed 3 nights in May 2025

10/10 Excellent

Rylee

23 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in May 2025

8/10 Good

Abi

Travelled with family

23 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stop for the O2

Stayed for a concert at the O2 and it was the perfect location. Cable car is 5 mins walk to go over the river or tube over the other side of the Excel, minimum 10mins walk. Hotel was very clean and friendly staff on arrival. Was busy as loads staying for the concert however was a good atmosphere. Small bar and limited food menu but good nonetheless. Minimal noise overnight or the morning. Would recommend asking for a river view when checking in if possible for a nice scenery.

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with group

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great check in, free drink voucher for being members. nice room, clean. not the comfiest beds but budget friendly

Stayed 1 night in May 2025

10/10 Excellent

Victoria Louise

20 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

19 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Jayne

18 May 2025

Stayed 1 night in May 2025

6/10 Okay

Debbie

Travelled with group

18 May 2025

Disliked: Cleanliness, room comfort

Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with partner

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Average for London, but the price was good. Under the landing approach for London City Airport, but didn't really hear much once we were inside. Room clean, nice looking bed, but extremely hard, pillows awful, no support at all, so awoke with an extremely stiff neck. Not a great nights sleep, was extremely hot too, the aircon worked but didn't keep as cool as would have liked. None of these issues raised with staff tho as we were back very late, so I'm sure we could have had that seen to if we could. Bathroom compact and clean, tea & coffee facilities in room adequate, nice TV. Bar was open after our show at 11.30, was quite busy and reasonably priced.

Stayed 1 night in May 2025