ibis London Excel Docklands

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy a drink at the bar, surrounded by unique decor and a view of the outside.

Welcome to our reception area, where friendly staff are always ready to assist you.

Relax in a clean and minimalist space with two comfortable beds and a dedicated workspace.

Welcome to ibis, where a sleek glass facade and lush greenery greet you at the entrance.

Work and unwind in a modern, work-friendly space with a variety of seating options and a view of the city.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Housekeeping
24/7 front desk
Pet-friendly

Explore the area

9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

ExCeL Exhibition Centre
‪3 min walk‬
O2 Arena
‪4 min drive‬
Tower Bridge
‪13 min drive‬
London (LCY-London City)
‪4 min drive‬

Room options

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

Excellent

17 sq m
Sleeps 2
2 Twin Beds

Room, 1 Double Bed, Accessible

Exceptional

17 sq m
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds, Accessible

Exceptional

17 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed (SweetRoom)

Excellent

17 sq m
Sleeps 2
1 Double Bed

Similar properties

Welcome to MOZY, where guests can check in at the central reception desk, featuring a glass partition, and enjoy a chalkboard menu on the wall.

Pet-friendly
Free WiFi
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

ibis London Excel Docklands

Eco-certified hotel with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.

Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of ibis London Excel Docklands's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy international cuisine while dining at FOGGS
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a computer
Guests have great things to say about the location and the helpful staff
9 minutes by car from O2 Arena and 10 minutes from Tower of London
Pets welcome for a fee (restrictions apply)

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 25 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

FOGGS

Things to do

TV in common areas

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

8 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
Self parking fee: GBP 25 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis

ibis Excel

ibis Excel Hotel

ibis Excel Hotel London Docklands

ibis Excel London Docklands

ibis London Docklands

ibis London Docklands Excel

ibis London Excel Docklands

London Docklands ibis

London Docklands ibis Excel

Accor London Excel

Ibis London Excel Docklands England

ibis London Excel Docklands Hotel

ibis Excel Docklands Hotel

ibis Excel Docklands

ibis London Excel Docklands Hotel

ibis London Excel Docklands London

ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

alan

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Kathryn

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed my stay at the Ibis. Very glad of the ironing board, iron and hairdrier. Staff friendly and helpful. Excellent transport links. Very near to LDR and Elizabeth Line. Would definitely stay here again.

Stayed 4 nights in Apr 2025

10/10 Excellent

Nazia

Travelled with partner

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 stars to Stan 👍thanks to him We got a lovely bedroom with a sea view... Nothing was too much trouble. Really enjoyed our stay hopefully we'll be back soon

Stayed 2 nights in Apr 2025

8/10 Good

P

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

21 Apr 2025

Liked: Cleanliness, property conditions & facilities

Excellent location and amazing view of the docks

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fab hotel for short term stay. Decent size room with a good sized shower. All amenities as expected, kettle, tea/coffee etc. Added bonus of a nespresso machine too. Perfect location for the O2. Definitely recommend the cable car to get across the river. Staff were all lovely as well. Will absolutely be booking again for our next concert experience.

Stayed 1 night in Apr 2025

10/10 Excellent

Norma

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

4/10 Poor

Liam

20 Apr 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with group

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed our stay, breakfast was lovely

Stayed 1 night in Apr 2025

10/10 Excellent

sonia

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quite area close to train and underground went to concert at 02 so easy

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff at reception were extremely helpful and one young lady in particular was fantastic although I didn’t get her name but she did say that she was about to take an exam. I really hope she passed it. She was friendly, professional and a very helpful.

Stayed 2 nights in Mar 2025

6/10 Okay

Stephanie

Travelled with group

12 Apr 2025

Disliked: Room comfort

Check in was quick and easy and given information about breakfast and how to get to hotel... beds are really uncomfortable so are the pillows. The breakfast wasn't great not much choice and replacements wasnt very quick. Cleaning up restaurant area was fast though.

Stayed 1 night in Apr 2025

10/10 Excellent

Jan

11 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

lorraine

Travelled with partner

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly welcome.

Stayed 1 night in Apr 2025

8/10 Good

Pauline

10 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room nice and clean staff very friendly

Stayed 1 night in Mar 2025

8/10 Good

Haydn

Business traveller

2 Apr 2025

Stayed 1 night in Mar 2025

8/10 Good

Precious

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for money. Great transport links. It’s only a 5 minute walk from Custom House Station in one direction and another 5 minute walk to the cable cars that take you to the O2 arena. Rooms are clean and fairly spacious though the bathrooms are small.

Stayed 1 night in Mar 2025

8/10 Good

Phillip

31 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

JACK

31 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

HANANE

27 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

D

Business traveller

26 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Location - perfect

Great location, great staff. Just bed a little on the hard side.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As nice as ever

We have often stayed here for a London weekend break - a reasonably priced, simple, no frills hotel less than 20 mins from the West End (on the Elizabeth Line).

Stayed 2 nights in Mar 2025