ibis London Shepherds Bush – Hammersmith

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Dates

July 2025

August 2025

Welcome to our reception area, where a unique tree branch design and comfortable seating create a warm and inviting space.

Welcome to ibis hotel, featuring a modern exterior with large windows and a glass entrance.

Indulge in a diverse spread of bread, pastries, and baked goods at our buffet.

Dine in style at FOGG'S EAT & DRINK, where a long table awaits with fine china and cutlery.

Relax in comfort with a central table and four armchairs, perfect for reading or meeting.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Parking available
24/7 front desk
Pet-friendly
Laundry

Explore the area

3 - 5 Rockley Road, London, England, W14 0DJ

Westfield London Shopping Centre
‪9 min walk‬
Holland Park
‪13 min walk‬
Olympia Conference and Exhibition Centre
‪14 min walk‬
London (LHR-Heathrow)
‪24 min drive‬

Room options

Double Room, 1 Double Bed

Very good

15 sq m
City view
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds

Very good

15 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Guests can relax in the spacious lobby, surrounded by tiered paneling and comfortable seating areas.

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a restaurant, a quick walk to Shepherd's Bush Empire

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.

Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.

Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 25 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
A bar/lounge
A restaurant
Snack bar/deli

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Electric kettle

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Fan
Heating
Iron/ironing board on request
LED lighting
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Contactless check-in available

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between noon and 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
Self parking fee: GBP 25 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Early check-in fee: GBP 20 (subject to availability)
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds

ibis London Shepherds Bush – Hammersmith Hotel

ibis Shepherds

ibis Shepherds Bush

ibis Shepherds Bush Hotel

ibis Shepherds Bush Hotel London

ibis Shepherds Bush London

London ibis Shepherds Bush

Shepherds Bush ibis

Shepherds Bush London

Ibis London Shepherds Bush England

ibis London Shepherds Bush – Hammersmith London

ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Jimmie Don

Travelled with partner

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for access to the tube and buses.

Stayed 5 nights in Apr 2025

8/10 Good

Ryan

6 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Hotel was good, staff were helpful & friendly.

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew, Timberlea

Travelled with family

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On a previous trip, I was on the third floor; this trip, I was on the first floor. The rooms were identical in style, but the first floor room looked like it had experienced much more use since the most recent refurbishment. It was still fine, I’d happily stay there again, it was still a comfortable and clean place to stay, but there was definitely a difference in property condition between the two rooms.

Stayed 6 nights in Mar 2025

10/10 Excellent

Kevan

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Night Stay

Stayed for a couple of nights to attend a concert at the Shepherd’s Bush Empire which is two minutes away. Hotel is convenient for the tube and buses. Room was clean and quiet and overall great value. Breakfast was all you can eat buffet, which, although not great, is adequate to get you going. All staff were polite, friendly and helpful, couldn’t have been better. Would stay again.

Stayed 2 nights in Apr 2025

8/10 Good

Fiona Ann

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is really convenient. Everything you need is in Shepherds Bush. 2nd time I've stayed and would stay again.

Stayed 4 nights in Mar 2025

6/10 Okay

Lesley

Travelled with family

27 Mar 2025

Liked: Staff & service

It was a decent stay for the night for seeing a gig at Shepherd’s Bush empire.

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Timberlea

Travelled with family

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to the Underground. The park across the street was handy for my morning runs, forming a nice loop.

Stayed 6 nights in Mar 2025

8/10 Good

Janice

Travelled with family

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wish there was a face cloth in the bathroom

Stayed 6 nights in Mar 2025

6/10 Okay

Tamara

Travelled with family

23 Mar 2025

Disliked: Amenities

The hotel is fine (basically, not terrible but not great). No mini fridge which is a shame as we brought refrigerated breakfast items that we had to eat at dinner time. We paid for the continental breakfast which again was fine, the food was okay, lukewarm mostly, and an okay selection. The beds were an ok level of comfort but the bedding was very warm and the pillows weren’t supportive and had to be doubled up. There was no bath mat which had to be requested so had to use a towel. The area is a bit off putting, loud, unfriendly and slightly dangerous. Overall, it was fine but we are not planning on visiting London again because of how stressful and busy it can get, so no plans to visit the hotel again.

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Naomi

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Clean, tidy. What I needed for a night in London. No frills

Stayed 1 night in Feb 2025

8/10 Good

Andrew

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fairly good

Basic room, good breakfast. Lots of signd in hotel about reception validating parking ticket but they don't do that anymore which is annoying

Stayed 2 nights in Mar 2025

2/10 Terrible

Haylea

Travelled with partner

26 Feb 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The only positive of this place is the location. The hotel is dated and dirty. The rooms are incredibly dated and small. Everything creaks! When anyone passed in the hallway it would make the floor in our room creak like someone was walking in the room. The bathroom door was so hard to open and close, you had to slam it! Making it impossible to not wake companions up when you went to the toilet in the night. Shower was grimey and lacking any sort of pressure. It's all dirty and crumbiling away from years of use. Honestly, one of the worst places I've ever stayed.

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller

26 Feb 2025

Liked: Staff & service

Stayed 8 nights in Feb 2025

8/10 Good

Rebecca

25 Feb 2025

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

We usually stay here every year when we come to London and never had any issues. It’s a brilliant location and good value for money. The discounted car park attached to the hotel is super convenient.

Stayed 1 night in Nov 2024

8/10 Good

Karen

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Kay

Travelled with family

15 Feb 2025

Liked: Cleanliness, staff & service, amenities

Our stay was faultless.A clean bed especially and location perfect for us as we had to go to the Television Centre. It was a steady 10 mins walk away..The Westfield shpping center is less than a 10 mins walk away.So many shops and eateries to suit everyones taste.Some fabulous coffee shops too.If you wanted to do your weekly shop most supermarkets were scattered around locally .The best thing of all were the staff,each and everyone of them couldnt have been more pleasant and obliging. We would stay again.The Ibis maybe classed as a budget hotel and we only paid £80 it ceases to feel like a budget hotel the minute you walk in. As always the breakfast is overpriced i just under £20 but with McDonald's just a couple of mins away and you can see it from the hotels entrance its a no brainer to me thats 4 macdonalds. breakfast deals lol

Stayed 1 night in Feb 2025