See all properties

ibis London Shepherds Bush – Hammersmith

3.0 star property

Choose dates to view prices

Photo gallery for ibis London Shepherds Bush – Hammersmith

A modern library with bookshelves, seating areas, and a red wall with a chalkboard.
A modern building with a prominent 'ibis HOTEL' sign.
A modern lobby with two grey armchairs, a metallic coffee table, and a bookshelf in the background.
A modern reception area with a counter, seating, and a ceiling with a tree design.
A modern lounge area with four chairs, a round coffee table, and a flat-screen TV mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Westfield London Shopping Centre
    ‪4 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(83 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A double bed with two pillows, a wooden headboard, and two wall-mounted lights.

Twin Room, 2 Single Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Restaurant
Premier Inn London Hammersmith - Shepherds Bush Road
Hammersmith and Fulham
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 181 reviews
The price is €131
includes taxes & fees
28 Aug - 29 Aug
Premier Inn London Hammersmith - Shepherds Bush Road

About this property

ibis London Shepherds Bush – Hammersmith

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Shepherd's Bush Empire and Westfield London Shopping Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1002 reviews
Rating 8 - Good. 410 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good price- great nights sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast menu. Very good lighting in Room which makes a nice chance.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the case of the Shepherd's bush Ibis location, it was easily accessible for where wanted to visit in London via overground and underground services. Rooms were warm, comfortable with immediate hot water, staff with responsive and helpful.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Voyage excellent R.A.S
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. No frills, but all the basics are good. Comfortable bed, black out curtains and a good shower. Location is ideal to get around London too. Ideal!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well presented. The staff were very helpful and friendly. Reasonable price ,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast or use the car park so I cannot comment.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Hein

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abbie

Great location for Shepherd’s Bush empire. However aircon did not work, blew hot air. Had to sleep with the window open which made it very noisy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only have one fault with the rooms and that was lack of plug sockets. With today’s technology needing charging with 2 in a room it was a struggle. The staff were very friendly and accommodating, breakfast was good with plenty of choice although admittedly the hot food needed to be a lot hotter. Rooms were comfortable and clean. Would definitely use again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lady working on house keeping on my floor was really sweet and lovely. Axel, on reception, is absolutely wonderful. I would stay again… easy access to stations, amenities and Ochi’s Caribbean is not very far 😋 thanks again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Was able to work form lounge the next day. Friendly morning staff supplied me with coffee!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Hotel clearly seemed to living accommodation for asylum seekers
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Harel

Liked: Cleanliness, staff & service, amenities
The stuff was very helpful and nice 😊
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good enough size, the bathroom smallish and serviceable for 1 person at a time. The windows open which was great since it was really warm. Apparently the hotel is set at one temp and you can’t change it so we were glad for the staff giving us a fan. It was about a 5 minute walk to the Central line ( which takes you to all the main places) The neighbourhood felt safe at night and there were many places to eat even later at night. The was also a huge mall a 5 minute walk away.
Stayed 3 nights in Apr 2026

Hotels