Kew Gardens Hotel

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Housekeeping
Free WiFi
Business services

Explore the area

292 Sandycombe Road, Richmond, England, TW9

Royal Botanic Gardens, Kew
‪5 min walk‬
The National Archives
‪9 min walk‬
Wembley Stadium
‪14 min drive‬
London (LHR-Heathrow)
‪19 min drive‬

Room options

Economy Double Room, 1 Double Bed

12 sq m
Sleeps 2
1 Double Bed

Standard Twin Room, 2 Single Beds

20 sq m
Sleeps 2
2 Twin Beds

Superior Double Room, 1 Double Bed

18 sq m
Sleeps 2
1 Double Bed

Family Room

20 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Double Room, 1 King Bed

20 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Air conditioning
Breakfast available
Parking available

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Kew Gardens Hotel

Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew

A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall.

Kew Gardens Hotel offers 20 accommodations with complimentary bottled water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Kew Gardens Hotel. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include luggage storage
Guests speak favorably about the overall condition of the property and the area's walkability
Within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:00 AM.

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
A bar/lounge
A restaurant

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Housekeeping (daily)

Business services

Meeting rooms

Outdoors

Garden
In a nature reserve

Accessibility

No lift
Thin carpet in room

Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with digital channels

Food and drink

Electric kettle
Free bottled water
Tea bags/instant coffee

Desk
Desk chair
Free local calls
Heating
Iron/ironing board on request
Phone
Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay

Noise-free guestrooms cannot be guaranteed

The front desk at this property is open daily from 8 AM - 10:00 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Kew Gardens Hotel Richmond, London

Kew Gardens Hotel Richmond

Kew Gardens Richmond

Kew Gardens Hotel Hotel

Kew Gardens Hotel Richmond

Kew Gardens Hotel Hotel Richmond

Kew Gardens Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Oliver

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day

Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Okotok

26 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Richard

Business traveller

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5.25 slice of toast

Breakfast expensive and they kept adding on "little" extras. eg: Five pounds for a slice of toast?

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

9 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

5 Jan 2025

Liked: Cleanliness, staff & service

Location great especially for Kew Gardens

All of the staff we met were all absolultey wonderful. Really helpful, friendly and offered great customer service. They made our stay pleasant. The quality of the breakfast was first class and the Breakfst team went out of their way to make it a great expereince. Sadly the offer was limited ie no fruit, yogurt or cereals, however the quality made up for that. Sadly the room we were given was really disapointing especailly after reading so many glowing reports tiny, cramped and nowhere to sit . The bathroom was really small and the sink was just about adequate. We had tried quite a few times to message the hotel and also call them prior to our vist (which we had booked way back in August) but no body answered. This did not bode well. As ther is no reception as such we did not have an opportuity to ask anyone about changing the room. The room was adequate, and quiet which was good. There was a bus stop right in fornt of the hotle which was ideal as we were using public transport. The location was excellent fo our needs. Just very disappointed with the room. A big thank yu though to every single member of the staff team that we met, without them we would have been a bit grumpy!

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for the rooms, stay for the staff

Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks.

Stayed 1 night in Dec 2024

10/10 Excellent

Charlton

23 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Business traveller

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

Michael

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew gardens lights excellent venue and experience

Stayed 1 night in Dec 2024

8/10 Good

Matthew

11 Dec 2024

Liked: Cleanliness, staff & service, amenities

Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking. Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't get away with this stuff outside London.

Stayed 1 night in Dec 2024

8/10 Good

Gail

Travelled with family, Travelled with group

5 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Kew Gardens great Christmas lights

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We were in room 18 at the top and the pillows were like folded up towels. Other than that was good.

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with group

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.

Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with group

16 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with group

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew Gardens Hotel

Lovely , clean ,& comfortable. Service excellent. 10 minute walk to Kew Gardens . Shops very near . 5 minute walk to / from Kew Station . Would use again.

Stayed 1 night in Nov 2024

10/10 Excellent

Beatrice

7 Nov 2024

Liked: Cleanliness, property conditions & facilities

Great location . Slightly expensive

Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kew Hotel

Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.

Stayed 2 nights in Oct 2024

8/10 Good

Rene

Travelled with partner

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a perfect location

It was a lovely, clean room with a few charming period pieces (the desk was even a modified old Singer table sewing machine) and all the necessary comforts. I appreciated that the windows opened a bit, the curtains were blackout, and there were plenty of pillows. There location cannot be beat - easy walk to the train station, conveniences, and Kew Gardens.

Stayed 1 night in Oct 2024

8/10 Good

Larry, Louisville

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stairs to upper level very hard to climb with suitcase, no lift on property.

Stayed 2 nights in Oct 2024

8/10 Good

Martin

16 Oct 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

10/10 Excellent

Freda

Travelled with group

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant and great location

Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Travelled with partner

10 Oct 2024

Liked: Cleanliness, staff & service, amenities

Close to Kew Gardens. No lifts.

Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to train. Nice location. Hotel has lots of character. Nice, clean room. Comfy bed. Great staff!

Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with family

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, traditional hotel.

Kew gardens hotel was easy to check into. The staff was friendly and helpful. The bar/diner on the ground floor was easy going with good food. We really liked our stay here.

Stayed 1 night in Oct 2024