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5.0 out of 5

"Staff were great, breakfast was perfect. Room a little bit shabby for price. " More

By a verified traveller on Fri 12 Jul 2019

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Economy Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Kew Gardens Hotel's good location. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include luggage storage
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives

Kew Gardens Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kew Gardens Hotel

5 out of 5
Staff were great, breakfast was perfect. Room a little bit shabby for price.

Posted by on 12 Jul 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This 3.5-star Richmond hotel is smoke free.

  • 20 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Richmond Kew Gardens Station (0.4 km / 0.2 mi)
  • Metro station: Kew Gardens Underground Station (0.3 km / 0.2 mi)

Room Amenities

Kew Gardens Hotel offers 20 accommodations with complimentary bottles of water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10:00 PM. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:00 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments, Google Pay, Apple Pay and Samsung Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

  • Mobile payments
  • Noise-free rooms not guaranteed
  • Apple Pay
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Samsung Pay
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13 for adults and from GBP 7.5 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kew Gardens Hotel Richmond, London
  • Kew Gardens Hotel Richmond
  • Kew Gardens Richmond
  • Kew Gardens Hotel Hotel
  • Kew Gardens Hotel Richmond
  • Kew Gardens Hotel Hotel Richmond
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.