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4.3 out of 5

"Too far from central london. Receptionist couldn't guide, spent 30 mins more in an uber trying to find her to get my key. Ac didnt work. " More

By a verified traveller on Mon 10 Apr 2023

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Basic Double Room, 1 Bedroom (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€71* Per night/room 10 Apr - 11 Apr

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Lancaster Hotel. During your stay, you're just a quick walk from Brunel University. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Brunel University and 5 minutes by car from Stockley Park

Lancaster Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lancaster Hotel

Everyone (1) Family (3)
4 out of 5
Too far from central london. Receptionist couldn't guide, spent 30 mins more in an uber trying to find her to get my key. Ac didnt work.

Posted by on 10 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Lancaster Hotel and Spa

Thank you for taking the time to complete a review Aditya. Unfortunately the hotel does not have AC. However, fans can be provided and the windows in each bedroom can be opened. We hope that you can give us another chance to prove the great hospitality that we are renown for. Best wishes.

5 out of 5
I was very happy with the attentive staff who were excellent overall. I was not so happy with the room. My sheets were laundered, but had small blood stain spots and hair scattered on them. My room was not made up the next day which was very disappointing. Apart from that I do like the hotel and the welcoming atmosphere there. Prices are increasing, so I expect more in terms of cleanliness.

Posted by on 20 Mar 2023

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Comment from Hotel Management

25 Mar 2023 by Lancaster Hotel and Spa

Thank you very much for taking the time to complete a review Sian. We are sorry to hear that your room wasn't made up the next day. We only do room service by request, so we apologise if this wasn't made clear to you at check-in. We hope to have you stay again soon. Best wishes.

3 out of 5
Our stay would have been great if the WiFi worked. As a result of no WiFi, we couldn't use the sqa nor the bar. These were the main reasons why we booked this hotel and not any other.

Posted by on 25 Oct 2022

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Comment from Hotel Management

26 Oct 2022 by Lancaster Hotel and Spa

Thank you very much for taking the time to complete a review. We are sorry to hear that you were unhappy with your stay with us. We will look into actions to address your feedback with the aim to continuously improve the service we offer to our guests. We hope to have you stay again. Best wishes.

5 out of 5
Super

Posted by on 8 Aug 2022

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Comment from Hotel Management

8 Aug 2022 by Lancaster Hotel and Spa

Thank you very much for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us. We hope to have you stay again soon. Best wishes.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Lancaster Hotel. Self parking is free. This 3-star Uxbridge hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: West Drayton Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Lancaster Hotel offers 70 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. This Uxbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Lancaster Restaurant – This restaurant serves breakfast and dinner.

Lancaster Bar – On-site bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Security Office]. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Guests arriving after hours will need to go to the following location to check in: Security Office
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lancaster Hotel Uxbridge
  • Lancaster Uxbridge
  • Lancaster Hotel Spa
  • Lancaster Hotel Spa
  • Lancaster Hotel Hotel
  • Lancaster Hotel Uxbridge
  • Lancaster Hotel Hotel Uxbridge

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.