"Too far from central london. Receptionist couldn't guide, spent 30 mins more in an uber trying to find her to get my key. Ac didnt work. " More
11 Apr 2023 by Lancaster Hotel and Spa
Thank you for taking the time to complete a review Aditya. Unfortunately the hotel does not have AC. However, fans can be provided and the windows in each bedroom can be opened. We hope that you can give us another chance to prove the great hospitality that we are renown for. Best wishes.
25 Mar 2023 by Lancaster Hotel and Spa
Thank you very much for taking the time to complete a review Sian. We are sorry to hear that your room wasn't made up the next day. We only do room service by request, so we apologise if this wasn't made clear to you at check-in. We hope to have you stay again soon. Best wishes.
26 Oct 2022 by Lancaster Hotel and Spa
Thank you very much for taking the time to complete a review. We are sorry to hear that you were unhappy with your stay with us. We will look into actions to address your feedback with the aim to continuously improve the service we offer to our guests. We hope to have you stay again. Best wishes.
8 Aug 2022 by Lancaster Hotel and Spa
Thank you very much for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us. We hope to have you stay again soon. Best wishes.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Lancaster Hotel. Self parking is free. This 3-star Uxbridge hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Lancaster Hotel offers 70 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. This Uxbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
Lancaster Restaurant – This restaurant serves breakfast and dinner.
Lancaster Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:30 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Security Office]. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Guests arriving after hours will need to go to the following location to check in: Security Office
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.