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Putney Hotel

2.5 star property

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Photo gallery for Putney Hotel

In-room safe, desk, iron/ironing board, free WiFi
Dining
Exterior
Lobby
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
214 Upper Richmond Road, London, England, SW15 6TD
  • Place, Thames Path
    ‪7 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, King's Road
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ensuite

Family Room, 1 King Bed, Ensuite

Family Room, 1 King Bed, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Bathroom

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Family Room, Sofabed

  • Sleeps 3

1 Double Bed, Non-Smoking, Superior Room, Family Room, Sofabed

  • Sleeps 4

View all photos for 1 Double Bed, Non-Smoking, Executive Room, Rain Shower

Interior

1 Double Bed, Non-Smoking, Executive Room, Rain Shower

  • Sleeps 2

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About this property

Putney Hotel

A restaurant, a front-desk safe, and ATM/banking services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Putney Hotel offers 34 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Putney Hotel, you'll be within walking distance of Thames River. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 2-minute drive from Thames River and 10 minutes from Kensington High Street
There's a restaurant on site. WiFi is free in public spaces. Putney Hotel also features multilingual staff, room service (during limited hours), and a front-desk safe.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Putney Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Putney Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 157 reviews
Rating 8 - Good. 45 out of 157 reviews
Rating 6 - Okay. 48 out of 157 reviews
Rating 4 - Poor. 14 out of 157 reviews
Rating 2 - Terrible. 15 out of 157 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Nigel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stain on the carpet, broken mirror. TV remote didn’t work. Hotel is tired and in need of renovation. Not worth the price, much better hotels in the area for less money. Breakfast was very poor. No freshly cooked food, stale pastries and cereals
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was fine. Reception staff very friendly. Found a used item from a '50 shades of grey sex kit' on the floor of the room. Handed it in to reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beds very comfy
Stayed 2 nights in Oct 2025

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Oladele

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2025

8/10 Good

James

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

DAndrea, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
Had a layover for a night. Nice hidden hotel. would stay again
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!

The room was in very poor condition. The carpet was very worn and stained. There was no remote control for the TV. Some of the plug sockets did not work. The furniture needed replacing. The beds were uncomfortable. Not much choice at breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Room not as described

Definitely not a deluxe room, shower leaking, broken dressing table, exposed wiring in the wall, terrible mirrors & lighting, room door closet broken, really noisy, not at all like the photos!
Stayed 2 nights in Jul 2025

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

You pay for what you get

This was a work trip and i had to stick to a strict budget. My room had windows that wouldn't close which is not ideal next to a railway. The lights in the bathroom had a habit of coming in when they felt like it. Breakfast was disappointing and certainly not worth it. If i had to sum up concisely I'd say it was ok. Didn't expect amazing, didn't get it. But it was OK
Stayed 2 nights in Jun 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel, very close to local stores and railway station. yes, the train passes close to the hotel, but it wasnt noisy at all. didnt wake me and it was worth the convenience. really nice clean, new hotel.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location just off the main high street, huge room with comfy bed, did not have breakfast at the hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Miroslava

Travelled with family
Taky skromny hotel ale velmi milí personál.
Stayed 3 nights in Jun 2025

6/10 Okay

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Noisy trains - just outside the window. Quite annoying to be honest - double glazed windows made little difference.
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Very quiet and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and close to things I needed
Stayed 1 night in May 2025

6/10 Okay

Patrick

A bit tatty
Stayed 1 night in May 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, is located very close to the station, room was comfortable, staff was nice. Would definitely stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Carey

Disliked: Staff & service, property conditions & facilities
I had money stolen from me by the hotel staff, which took a 50 pound (UK) deposit at check-in as cash that they did not return when I checked out. This was the first time I have used Expedia to book a hotel where the property required that I provide a cash deposit. Since I wound up extending my stay, I did not realize until after I had left that they did not provide this money back when I left. I am not sure if this is a common practice of the hotel, but the net was that I lost the money. I strongly suggest that this hotel be blocked by Expedia in the future. Whether this was a scam by the hotel or simply an oversight the impact for me was the same -- I lost the money. It was also the first time I stayed in a hotel where the air conditioning did not work and I was provided with a fan to stay cool. The hotel promised that this would be fixed after the first night but they never did. And frankly I got used to having the fan blowing on me so I did not complain. In the end this was the worst hotel experience I have ever had through Expedia. It also me cautious about Best Western hotels in the future. Between the air conditioning mess and the stolen deposit, there is something wrong with this location in Putney. And while I fully expect that I will never see this money back, I am hoping that this experience is used by the leadership of Expedia to make some changes in who they allow to be listed on their site.
Stayed 1 night in May 2025

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