Putney Hotel

2.5 star property

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Photo gallery for Putney Hotel

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Dining
Lobby
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View in a map
214 Upper Richmond Road, London, England, SW15 6TD
  • Place, Stamford Bridge Stadium
    ‪10 min drive‬
  • Place, Wimbledon Tennis Club
    ‪11 min drive‬
  • Place, Hyde Park
    ‪19 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Family Room, Sofabed

  • Sleeps 3

1 Double Bed, Non-Smoking, Superior Room, Family Room, Sofabed

  • Sleeps 4

1 Double Bed, Non-Smoking, Executive Room, Rain Shower

  • Sleeps 2

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About this property

Putney Hotel

Hotel with a restaurant, near Thames River
A restaurant, WiFi in public areas, and a front-desk safe are available at this smoke-free hotel. Other amenities include ATM/banking services and multilingual staff assistance.
Putney Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Putney Hotel, you'll be within walking distance of Thames River. Features include a restaurant, breakfast (surcharge), and WiFi in public areas (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 2-minute drive from Thames River and 10 minutes from Kensington High Street
There's a restaurant on site. Public spaces have WiFi for a fee. Putney Hotel also features multilingual staff, room service (during limited hours), and a front-desk safe.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Putney Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Putney Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 156 reviews
Rating 8 - Good. 45 out of 156 reviews
Rating 6 - Okay. 47 out of 156 reviews
Rating 4 - Poor. 14 out of 156 reviews
Rating 2 - Terrible. 15 out of 156 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Oladele

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2025

8/10 Good

James

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

DAndrea, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
Had a layover for a night. Nice hidden hotel. would stay again
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!

The room was in very poor condition. The carpet was very worn and stained. There was no remote control for the TV. Some of the plug sockets did not work. The furniture needed replacing. The beds were uncomfortable. Not much choice at breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Room not as described

Definitely not a deluxe room, shower leaking, broken dressing table, exposed wiring in the wall, terrible mirrors & lighting, room door closet broken, really noisy, not at all like the photos!
Stayed 2 nights in Jul 2025

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

You pay for what you get

This was a work trip and i had to stick to a strict budget. My room had windows that wouldn't close which is not ideal next to a railway. The lights in the bathroom had a habit of coming in when they felt like it. Breakfast was disappointing and certainly not worth it. If i had to sum up concisely I'd say it was ok. Didn't expect amazing, didn't get it. But it was OK
Stayed 2 nights in Jun 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel, very close to local stores and railway station. yes, the train passes close to the hotel, but it wasnt noisy at all. didnt wake me and it was worth the convenience. really nice clean, new hotel.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location just off the main high street, huge room with comfy bed, did not have breakfast at the hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Miroslava

Travelled with family
Taky skromny hotel ale velmi milí personál.
Stayed 3 nights in Jun 2025

6/10 Okay

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Noisy trains - just outside the window. Quite annoying to be honest - double glazed windows made little difference.
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Very quiet and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and close to things I needed
Stayed 1 night in May 2025

6/10 Okay

Patrick

A bit tatty
Stayed 1 night in May 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, is located very close to the station, room was comfortable, staff was nice. Would definitely stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Carey

Disliked: Staff & service, property conditions & facilities
I had money stolen from me by the hotel staff, which took a 50 pound (UK) deposit at check-in as cash that they did not return when I checked out. This was the first time I have used Expedia to book a hotel where the property required that I provide a cash deposit. Since I wound up extending my stay, I did not realize until after I had left that they did not provide this money back when I left. I am not sure if this is a common practice of the hotel, but the net was that I lost the money. I strongly suggest that this hotel be blocked by Expedia in the future. Whether this was a scam by the hotel or simply an oversight the impact for me was the same -- I lost the money. It was also the first time I stayed in a hotel where the air conditioning did not work and I was provided with a fan to stay cool. The hotel promised that this would be fixed after the first night but they never did. And frankly I got used to having the fan blowing on me so I did not complain. In the end this was the worst hotel experience I have ever had through Expedia. It also me cautious about Best Western hotels in the future. Between the air conditioning mess and the stolen deposit, there is something wrong with this location in Putney. And while I fully expect that I will never see this money back, I am hoping that this experience is used by the leadership of Expedia to make some changes in who they allow to be listed on their site.
Stayed 1 night in May 2025

10/10 Excellent

Shamsideen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Gaylen, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location for what I was doing in London.
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, room comfort
Staff really friendly. Cristina
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, however room was tired, wardrobe falling off, air conditioning and extractor didn’t work. Bed very firm but larger than a double which was a plus. Bathroom fitted out nicely although no glasses for water. Continental breakfast was very basic and not worth the extra we paid.
Stayed 1 night in Apr 2025

6/10 Okay

Stuart

Business traveller

Meh

Cheap and cheerful. Breakfast is terrible, aircon wasn’t working. At least price was low!
Stayed 1 night in Apr 2025

4/10 Poor

Dyfrig

Disliked: Cleanliness, staff & service, room comfort

Avoid/Look Elsewhere

There was nobody at reception and we had to phone for someone to check in and check out. Anyone could just walk in and wander around the hotel corridors. The room was large but had an addition single bed (not requested) which made it very difficult to get into the double bed on one side The room was also cold and although there was a heater it did not work, and the wall thermostat did nothing. The breakfast was very basic and poor, with dry bread and dry muffins, etc. The juice tasted off. I was not impressed that we had to pay a £50.00 deposit for damages, which I’ve never had to do before.
Stayed 1 night in Apr 2025