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Putney Hotel, BW Signature Collection

2.5 star property

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Photo gallery for Putney Hotel, BW Signature Collection

Relax in a spacious room with a large bed, seating area, and desk, offering a view of the water and city skyline.
Enjoy a refreshing shower in the bathroom, featuring a glass-enclosed shower, toilet, and large mirror.
Enjoy a hearty breakfast with a selection of pastries, fresh fruit, and hot beverages.
Located on a bustling street, The Putney Hotel features a brick facade and large windows.
Welcome to the Putney Hotel, where friendly staff are always available to assist you.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
214 Upper Richmond Road, London, England, SW15 6TD
  • Wimbledon Tennis Club
    ‪6 min drive‬
  • Stamford Bridge Stadium
    ‪6 min drive‬
  • Hyde Park
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Relax in a serene space with a large bed, ottoman, and desk, set against a neutral backdrop.

Superior Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Enjoy a restful stay in this stylishly designed room featuring a comfortable bed, desk, and wardrobe.

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Relax in comfort with a large bed, sofa, and desk area.

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Relax in a serene space with a large bed, ottoman, and desk, set against a neutral backdrop.

Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Relax in a spacious room with a large bed, seating area, and desk, offering a view of the water and city skyline.

Executive Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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  • Restaurant
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4.4 out of 5, Excellent, (1003)
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includes taxes & fees
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About this property

Putney Hotel, BW Signature Collection

Hotel with a restaurant, near Thames River
A restaurant, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
Putney Hotel, BW Signature Collection offers 35 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Putney Hotel, BW Signature Collection, you'll be within walking distance of Thames River. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a multilingual staff and an elevator
  • 11 minutes by foot from Thames River and a 5-minute drive from Richmond Park
There's a restaurant on site. WiFi is free in public spaces. Putney Hotel, BW Signature Collection also features multilingual staff, room service (during limited hours), and an elevator.

This London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Putney Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Putney Hotel BW Signature Collection
Putney BW Signature Collection
Putney BW Signature Collectio
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London

Putney Hotel, BW Signature Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 147 reviews
Rating 8 - Good. 43 out of 147 reviews
Rating 6 - Okay. 45 out of 147 reviews
Rating 4 - Poor. 13 out of 147 reviews
Rating 2 - Terrible. 14 out of 147 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, is located very close to the station, room was comfortable, staff was nice. Would definitely stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Carey

Disliked: Staff & service, property conditions & facilities
I had money stolen from me by the hotel staff, which took a 50 pound (UK) deposit at check-in as cash that they did not return when I checked out. This was the first time I have used Expedia to book a hotel where the property required that I provide a cash deposit. Since I wound up extending my stay, I did not realize until after I had left that they did not provide this money back when I left. I am not sure if this is a common practice of the hotel, but the net was that I lost the money. I strongly suggest that this hotel be blocked by Expedia in the future. Whether this was a scam by the hotel or simply an oversight the impact for me was the same -- I lost the money. It was also the first time I stayed in a hotel where the air conditioning did not work and I was provided with a fan to stay cool. The hotel promised that this would be fixed after the first night but they never did. And frankly I got used to having the fan blowing on me so I did not complain. In the end this was the worst hotel experience I have ever had through Expedia. It also me cautious about Best Western hotels in the future. Between the air conditioning mess and the stolen deposit, there is something wrong with this location in Putney. And while I fully expect that I will never see this money back, I am hoping that this experience is used by the leadership of Expedia to make some changes in who they allow to be listed on their site.
Stayed 1 night in May 2025

10/10 Excellent

Shamsideen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Gaylen, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location for what I was doing in London.
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, room comfort
Staff really friendly. Cristina
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, however room was tired, wardrobe falling off, air conditioning and extractor didn’t work. Bed very firm but larger than a double which was a plus. Bathroom fitted out nicely although no glasses for water. Continental breakfast was very basic and not worth the extra we paid.
Stayed 1 night in Apr 2025

6/10 Okay

Stuart

Business traveller

Meh

Cheap and cheerful. Breakfast is terrible, aircon wasn’t working. At least price was low!
Stayed 1 night in Apr 2025

4/10 Poor

Dyfrig

Disliked: Cleanliness, staff & service, room comfort

Avoid/Look Elsewhere

There was nobody at reception and we had to phone for someone to check in and check out. Anyone could just walk in and wander around the hotel corridors. The room was large but had an addition single bed (not requested) which made it very difficult to get into the double bed on one side The room was also cold and although there was a heater it did not work, and the wall thermostat did nothing. The breakfast was very basic and poor, with dry bread and dry muffins, etc. The juice tasted off. I was not impressed that we had to pay a £50.00 deposit for damages, which I’ve never had to do before.
Stayed 1 night in Apr 2025

6/10 Okay

David

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing

I don’t often leave reviews but this was not a great stay. Nice that it had a balcony but the door to it was looked and so badly distorted that it didn’t close properly( I could place my fingers in the gap between the door and the top of the frame) and given it overlooks the rail line, didn’t make for a great sleep. Water all over the bathroom floor so I had to use one of the towels to clear it up. The headboard looked like someone had punched through it and I had probably the saddest breakfast I’ve ever experienced, really not a very good selection and the cheese and ham looked as if it had been left out for several days. After being asked straight after breakfast if I was checking out, no real problem here as I assume the cleaners want to get in and on with their job, but it was only 9am and checkout is 11am - they then called me in my room at 9:40 to ask if I was checking out! Not a completely terrible stay but think I’ll look for somewhere different if I have to stay down that way again.
Stayed 1 night in Apr 2025

6/10 Okay

Wilfido

Stayed 4 nights in Mar 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good value property whilst staying in London
Stayed 1 night in Mar 2025

6/10 Okay

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine, the bed was very comfortable but the breakfast was very poor.( dried up cheese squares, plastic looking ham, white bread only for toast, a tray of hard boiled eggs) One of the worst we have had at any hotel. The shower head leaked but I receptionist made a note of my complaint.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Amenities
Sadly, our room was opposite a noisy pub that stayed open into the early morning. The room should have had triple-glazed windows to reduce the noise. Apart from that, the room was decent, and we were allowed to check out half an hour later.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Nice hotel but a bit chilly!!

Nice hotel with friendly staff, a little disappointed that there wasn’t a Duvet for the sofa bed! The staff were helpful but could only find me a mattress topper!!
Stayed 1 night in Feb 2025

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Location is great - next to lots of cafes, shopping and Train Station close. Downsides - Quite noisy. Breakfast didnt exist but nice cafe 30m away - so used this instead.
Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller

Watch out for the hidden costs !

Hotel looked dated. Bit dodgy having a picture of the room over looking the Thames, when the hotel is in the centre of Putney & nowhere near the Thames Unhappy at the ‘surprise’ £50 deposit I had to pay upon arrival, even though I had pre paid for the whole trip in the first instance. Yes, this maybe in the T’s & C’s but come on no one is reading all of that. It needs mentioning at the point of booking.
Stayed 4 nights in Feb 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Stayed 1 night in Jan 2025

6/10 Okay

Suzan

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff were very pleasant and helpful and accommodating when alerted to problems. Rooms vary tremendously. First room I was assigned to was tiny and dark, with only one narrow window in a corner, and a walk-in shower that did not drain properly leaving the entire bathroom floor soaked. Proprietor offered to move me to a new room, which was much bigger and brighter and functioned better. Yay! Sheets and towels were clean and beds and pillows were comfy. But… carpets were stained beyond cleaning and need to be replaced. Bathroom amenities were sparse. No hair dryer — outlets note they are for shavers only. Overall, hotel was serviceable and a decent budget option. But not likely to stay there again.
Stayed 4 nights in Jan 2025

8/10 Good

Sharon

Travelled with family
Liked: Staff & service, room comfort

Nice stay

The hotel was nice and quiet. Convenient to everything we needed shops bars restaurants. The only thing that let the hotel down was stains on the carpets
Stayed 1 night in Jan 2025

6/10 Okay

John Stuart

Not the best
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Good use of space to have nice rooms but not the usual hotel experience, more of a serviced room. Comfortable big bed and nice bathroom. Road noise can be a problem
Stayed 1 night in Jan 2025

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