The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Lobby
Lobby sitting area
Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(150 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Palms Inn & Suites

Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping center and close to Dadeland Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • 8 minutes by car from Dadeland Mall and 12 minutes from Dolphin Mall
The Palms Inn & Suites offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This 3-star Miami hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1130 out of 1885 reviews
Rating 8 - Good. 436 out of 1885 reviews
Rating 6 - Okay. 200 out of 1885 reviews
Rating 4 - Poor. 48 out of 1885 reviews
Rating 2 - Terrible. 71 out of 1885 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Surya Prakash

Stayed 1 night in Dec 2025

10/10 Excellent

Zilerac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Eveliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area segura. Muy amables.
Stayed 2 nights in Dec 2025

10/10 Excellent

Haley

Stayed 2 nights in Dec 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Bret

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service at front desk upon check in. I’ve stayed here before , like the hotel and location
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly and the room was clean and there is a lot of shopping nearby that's the good news. The breakfast dosen't have waffle makers as shown on the website, has very few options, like oatmeal at most hotels and sub par coffee. The rooms could use an upgrade and the last issue is the hotel only has one elevator and it's slow. Also traffic is crazy in the area especially during rush hours.
Stayed 2 nights in Dec 2025

4/10 Poor

Xinyi

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Stayed 3 nights in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service
Nice people
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Super friendly, clean & comfortable. Close to Turnpike & Baptist Hospital. This is our go to spot.
Stayed 1 night in Dec 2025

4/10 Poor

Leticia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loud guests, poor breakfast
Stayed 14 nights in Dec 2025

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness
We only stay a few hours cause our flight was delay. The place was clean and easy to find.
Stayed 1 night in Nov 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
MUY HONRADA LA PERSONA QUE HIZO LA LIMPIEZA DE LA HABITACIÓN, QUIEN ENCONTRÓ MIS TARJETAS DE CRÉDITO Y LO INDICÓ, DEJANDO UNA NOTA AL RESPECTO ENCIMA DE LA CAMA.
Stayed 10 nights in Nov 2025

2/10 Terrible

Abigail

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated room and breakfast was hard boiled eggs , folded raw ham, and individual slices of cheese in plastic wrap. Very dissatisfied and disappointed. I checked out early
Stayed 2 nights in Dec 2025

10/10 Excellent

Lourdes Julissa

Stayed 1 night in Dec 2025

8/10 Good

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

Mabel

Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 1 night in Dec 2025

8/10 Good

Leopoldo

Stayed 1 night in Dec 2025

2/10 Terrible

Bianca

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very dirty bathroom. Halls ways smell nasty
Stayed 1 night in Dec 2025

8/10 Good

Hyacinth

Stayed 1 night in Dec 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
- The rooms need improvement regarding more convenient outlets close to the bedroom or table, A/C upgrade. To have full paper toilet rolls and tissue paper, not what is left from other customer before. - Have variety of goodies to eat, either in vending machine or counter with staff. - Suggested ice machine in each floor please. - Please make a big effort to serve warm breakfast. Both days, scramble eggs and hard boil eggs were cold. More options for breakfast is a plus, and more light in the dinning room. - Very friendly staff in the lobby that gave us a warm welcome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2025