The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Lobby sitting area
Lobby
Room, 2 Queen Beds
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪19 min walk‬
  • Place, Kendall Soccer Park
    ‪3 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(136 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

Lakefront hotel with free breakfast connected to a shopping center in Miami
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping center, and just a quick walk from The Palms at Town & Country. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Dadeland Mall and 11 minutes from University of Miami
The Palms Inn & Suites offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This Miami hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

Reviews

The Palms Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 978 out of 1610 reviews
Rating 8 - Good. 368 out of 1610 reviews
Rating 6 - Okay. 166 out of 1610 reviews
Rating 4 - Poor. 40 out of 1610 reviews
Rating 2 - Terrible. 58 out of 1610 reviews

Reviews

2/10 Terrible

Eloisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

The day after my stay, I found a large cockroach in the room. When I arrived, the room was dirty, the bathroom had mold in the tub, and the shower curtain was torn all over the place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dina

Liked: Amenities
Great service. Clean room. Very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed from 08/29/25 to 08/31/25 and had an excellent stay, thanks to the outstanding service from Juan Vazquez at the front desk. He went above and beyond to accommodate my elderly father by arranging a first-floor room close to the entrance and breakfast area, with a beautiful lake view. Juan was professional, welcoming and answered all my questions with patience and care. Because of his exceptional service, I’ll continue to stay here in the future. He truly deserves recognition for his dedication and hospitality.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Krystile

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My stay was from August 17th-August 23, a whole week. I had plastic surgery in Miami. It was a nice average 3 star hotel.. we had a problem with our first room being a bit dirty like the floors and the bathroom like the floors weren’t swept well but the front desk did move us and it sorted out. Now I will say they have ants like sugar ants. I also had the same issue staying in another 3 star hotel in Miami last year, the hotel needs to work on getting rid of that and also being more clean when it comes to sweeping, mopping etc. Overall though it worked out, they serve breakfast every morning staring at 7am-9:30am, we weren’t able to catch breakfast but just to throw that out there for anyone interested. It is a pretty good hotel, staff was very nice. It is very close near food and shopping areas, literally walking distance so it’s a good hotel just a few things could be worked on. We enjoyed our stay at the Palms Inn
Stayed 6 nights in Aug 2025

10/10 Excellent

Ivette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff! Amazing effort amazing cleaning crew
Stayed 2 nights in Aug 2025

6/10 Okay

Walfreddy

Business traveller
Ok
Stayed 1 night in Aug 2025

8/10 Good

EDMUNDO MIGUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Aug 2025

10/10 Excellent

Viktor

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Ivania, Kissimmee

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is located in Kendall area, walking distance to restaurants, and shoppings. Also ease to access from and to the expressway. Room needs to be updated. Definitely it's not 8/10. For me was more like a 5/10. People were friendly and breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay the bed was comfy and the room clean. There was a 100$ deposit that i got back immediately after handing in my door key. Check out is at 12 which is great more then enough time to have their free breakfast and get ready
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Mabel

Liked: Property conditions & facilities
Love this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here in the past few months. I will be returning in 3 weeks…I believe that speaks for itself.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mabel

Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025