The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Free daily continental breakfast
Creator video
1 bedroom, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Baptist Hospital of Miami
    ‪5 min drive‬
  • Place, Dadeland Mall
    ‪8 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(127 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

Lakefront hotel with free breakfast connected to a shopping center in Miami
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping center, and just a quick walk from The Palms at Town & Country. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • 8 minutes by car from Dadeland Mall and 11 minutes from University of Miami
The Palms Inn & Suites offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This Miami hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 913 out of 1507 reviews
Rating 8 - Good. 348 out of 1507 reviews
Rating 6 - Okay. 155 out of 1507 reviews
Rating 4 - Poor. 37 out of 1507 reviews
Rating 2 - Terrible. 54 out of 1507 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Incident happened while we were there.
Stayed 1 night in Jul 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jul 2025

6/10 Okay

Rosa

Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Theresa

Disliked: Cleanliness
Stayed 5 nights in May 2025

8/10 Good

jannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ares Suarez, Las Vegas

Travelled with family
Liked: Amenities, property conditions & facilities
El trato por parte de los empleados fue espectacular, no es un hotel de lujo, pero es muy confortable
Stayed 7 nights in Jul 2025

6/10 Okay

Neil, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very cute, clean, and comfortable. The lake view at breakfast was refreshing as well as the continental style breakfast being included. Excellent for the price point! My only complaint would be that my room key stopped working once but it was fixed quick and easy.
Stayed 2 nights in Jul 2025

8/10 Good

Missey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan and the front desk staff are absolutely phenomenal!
Pool is smaller than what the picture looks like. It was full of bugs and we cleaned it out ourselves
Stayed 1 night in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jason R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, good clean room. Great location would definitely stay again.
Stayed 5 nights in Jul 2025

8/10 Good

Patsy's

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They need to get new or nicer pillows. The AC was

It was work related
Stayed 1 night in Jul 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness
Very hard to feel comfortable here, hair on pillows from the last guests we had a weird almost rust or dirt stain on the sheets, rust stains all over the bathroom door just felt dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Jul 2025

6/10 Okay

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Esmeralda

Liked: Amenities
Everything was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 1 night in Jul 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jun 2025

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this little quiet hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing property easy parking best staff ever thanks again for everything!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place...its my in-between spot from work and my boyfriend..so when im in town i spend the night there. Great staff. Jose at from desk is such a sweet professional guy. Thank will be back.
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Stayed 1 night in Jul 2025