20 Apr 2023 by LaPlaya
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments about our beautiful location and the views of the sea from your room.We apologize for any inconvenience caused by the outdated shower in your room, as well as the hot water issue. We understand that these issues can be frustrating and we will be addressing them with our maintenance team to ensure they are resolved as soon as possible.We also apologize for any inconvenience caused by the ongoing construction at our hotel. We understand that this can cause noise and disruption to our guests' experience, and we appreciate your patience and understanding during this time. We are doing everything we can to expedite the construction process so that we can provide our guests with the best possible experience.Regarding the food, drinks, and parking prices, we understand that they may have been higher than expected. We appreciate your feedback on this matter and will take it into account as we continue to review and adjust our prices.Once again, we apologize for any inconvenience caused during your stay and hope that you will consider staying with us again in the future.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
The following facilities are closed on Sunday and Monday:
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at LaPlaya Beach & Golf Resort - A Noble House Resort such as an outdoor pool and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This eco-certified resort also offers a garden and a terrace. For a fee, parking is available. Smoking is allowed in designated areas at this Naples resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
LaPlaya Beach & Golf Resort - A Noble House Resort offers 189 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
LaPlaya Beach & Golf Resort - A Noble House Resort has 2 restaurants on site.
Room service (during limited hours) is available.
A private beach and a 24-hour health club are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SpaTerre Naples has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
