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Sugar Sands Beachfront Hotel, a By The Sea Resort

2.0 star property

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Photo gallery for Sugar Sands Beachfront Hotel, a By The Sea Resort

Exterior
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Children’s play area – outdoor
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
20723 Front Beach Rd, Panama City Beach, FL, 32413
  • Place, Panama City Beaches
    ‪2 min walk‬
  • Place, Paul Brent Gallery
    ‪13 min walk‬
  • Place, Powell Lake
    ‪2 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪21 min drive‬

Room options

View all photos for Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

7.8 out of 10
Good
(42 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront

7.6 out of 10
Good
(34 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sugar Sands Beachfront Hotel, a By The Sea Resort

Family-friendly beachfront location with outdoor pool
At Sugar Sands Beachfront Hotel, a By The Sea Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkeling. Housekeeping is available on request.
Sugar Sands Beachfront Hotel, a By The Sea Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Rooms open to balconies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Televisions come with cable channels. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sugar Sands Beachfront Hotel, a By The Sea Resort. During your stay, you're just a quick walk from Panama City Beaches. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Onsite recreation includes a playground
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Panama City Beaches and 5 minutes by car from Carillon Beach
As a guest of Sugar Sands Beachfront Hotel, a By The Sea Resort, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The family-friendly Sugar Sands Beachfront Hotel, a By The Sea Resort also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Panama City Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.98 per accommodation, per night
The resort fee includes:
  • Beach access
  • In-room coffee
  • Partner property access
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sugar Sands
Sugar Sands Inn
Sugar Sands Inn Panama City Beach
Sugar Sands Panama City Beach
Sugar Sands Sea Panama City Beach
Sugar Sands Sea
Sugar Sands By The Sea
Sugar Sands Beachfront Hotel a By The Sea Resort
Sugar Sands Beachfront Hotel, a By The Sea Resort Hotel

Sugar Sands Beachfront Hotel, a By The Sea Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Sharmila

Liked: Cleanliness, property conditions & facilities
Room condition was good and clean except it was infested with German roaches. It needs pest control.
Stayed 3 nights in Nov 2025

8/10 Good

Benjamin J.

Liked: Cleanliness, amenities, property conditions & facilities
Great other than the elevator being out of service
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Basic but clean. Clean is so important to me. Great views!
Stayed 7 nights in Oct 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
All of the staff was wonderful. What I did not like is the general care of the property inside and out. Outside, lots of trash. Absolutely no attention to landscaping. Garbage instead. Inside the room, painters tape held the moldy and dirty vinyl edging in place. There were lots of outlets but less than half worked. The tub takes forever to drain which makes for a uncomfortable, icky shower. The ceiling tiles especially in the bathroom are moldy. Many dents and scratches in most of the walls. The wooden walkway to the beach is falling apart. Very scary to walk on. The windows are absolutely filthy inside and out. If it wasn't so beautiful being right on the beach I would've considered leaving.
Stayed 3 nights in Nov 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean, however the bathroom look due for a renovation, and the water pressure was very low, and the "hot" was cold and vice versa. Staff were ok, nothing felt above and beyond, they did their job which was good. The pool looked nice, but I did not go in.
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Stayed 3 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was adequate with a beautiful view ot the water with easy access. The room itself was dirty, bathroom and refrigerator were also dirty. Staff was - very kind - very efficient - and customer service is excellent! I will have to give the property at 3.5 because of cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness
Clean enough
Stayed 1 night in Oct 2025

6/10 Okay

Neidra

Stayed 5 nights in Oct 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, staff very friendly and helpful
Stayed 4 nights in Oct 2025

6/10 Okay

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walk out to beach convenience. Having a kitchen in room, and grocery nearby.
Stayed 7 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness
Stayed 6 nights in Oct 2025

2/10 Terrible

Leah

Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel that is very clean and is currently being remodeled. We were skeptical when we booked but it was well worth it and clean and only will be getting better. The staff was very friendly and helpful. Some of the nicest I have met in PCB (and I have been going for over 40 years). Very pleased with the property and look forward to going back.
Stayed 5 nights in Oct 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super natsy.They said they were recently renovated,i cant tell.We had sand in all our beds.Holes in the ceiling of the bathroom with water marks and what looked like mold.We were on the 3rd floor,there was no way to lock the balcony,our kids are older so it wasn't too much of a concern but if you have small kids just pass on this one..also the day before we checked in i received a notice that the elevator was broken.It never got fixed and there was no other way to reach other floors,so if you are wheelchair or scooter dependent this is not for you.we never seen housekeeping,we constantly had to go to the front desk for things we needed.Why because they never answered the phone...they seemed to have a problem with asking for clean towels and washcloth which is the only thing we asked for.But it was always a problem..Also*** They charged me an extra $170 and plus resort fee,i knew about the resort fee but not the extra night,it was refunded to me but it was an unexpected $200plus dollars that took away from the budget.and EXPEDIA QUOTED ME $117 PER NIGHT ON THE HOTEL WEBSITE THE WEEK WE STAYED WAS $63 PER NIGHT.I will never ever stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was amazin!! Clean and bright
Stayed 1 night in Sep 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entrance to check in we were informed that the elevator did not work and it would be several weeks before it can be fixed, we could deal witn that no problem but as we got to our room in the second floor we noticed the dirty surroundings how unkempt the place looked. Then we got to our, it was late we just wanted to sleep, but started to see small cockoaches walking around, along wit that then ast day we discovered that the mattress had pee stains.. i asked for a refund but they
Stayed 3 nights in Oct 2025

6/10 Okay

Josè

Liked: Cleanliness
Disliked: Room comfort
The elevator was out and they had our room in the 4th floor…We have a toddler and an infant so this wasn’t ideal. They found a room in the building that had a working elevator but it wasn’t the layout we booked. The room was fine but the ac was only in one room. One room was nice and cool while the other one was hot. The beach view was beautiful and access to the beach was super easy! The rooms were a little run down but fairly clean.
Stayed 3 nights in Oct 2025

4/10 Poor

David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot small, extra parking across street.Working on elevator. Ac was holding water you could hear it but still worked. Walkout on patio to ramp beautiful views. The only thing about having walkout, there is a sliding glass door to patio that you can not lock when leaving to beach area from outside. You have to either lock inside and walk around or have one outside waiting on patio and other inside to lock door and walk around. Hate that. If you are going to have a walkout it should be where you can walkout and lock the door as well. So frustrating to know and had to walk around. Kitchen was nice, beds too hard for me but that's just my opinion, Bathroom was clean. PUT LOCKS ON WALKOUT to beach doors. Staff was nice but also messed up deposit n resort fees. Got over charged deposit and couldn't give money back since it was in pending until after checkout so it took some of our trip funds as it was our daughters wedding weekend on budget. Get home next day went out of pending, three days later they charged us the resort fee $14.98 per night supposedly only stay 3 nights but got charged more.Will be calling. But overall is was nice area end of building directly in front of gazebo and entrance to beach ramp.
Our view from a sliding glass door that would not and does not lock from outside if you wanted to leave to beach that way. Who wants to leave their personal belongings for anyone to go in and steal! Cant trust anyone. Had to walk around.
water was so clear and blue Beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

ROSA

Stayed 2 nights in Oct 2025

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Oct 2025

2/10 Terrible

Clifton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be so close to the beach
Stayed 4 nights in Oct 2025

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