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Hyatt Place West Palm Beach/Downtown

3.5 star property

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Photo gallery for Hyatt Place West Palm Beach/Downtown

Bar (on property)
Lobby
Room, 2 Queen Beds, Accessible (Shower)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, Palm Beach Atlantic University
    ‪2 min walk‬
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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4.6 out of 5, Wonderful, 988 reviews
The price is €297
includes taxes & fees
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Hotel AKA West Palm

About this property

Hyatt Place West Palm Beach/Downtown

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place West Palm Beach/Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from CityPlace. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of CityPlace and Palm Beach County Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place West Palm Beach/Downtown. For a fee, parking is available. A complete renovation of Hyatt Place West Palm Beach/Downtown was completed in October 2022.

This Art Deco West Palm Beach hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mary

Travelled with family
A little bit of everything. Figuring out how to turn on and off lights in the room took several minutes. You’d think turning on the tv would be ez. Nah, the red light says it’s on but the screen is black. And no pushing the menu button didn’t work. I tried calling down to the front desk. Was told she was busy and she’d call me back. 5 minutes later and I have pushed buttons galore. Turns out u need to push the channel button enough times to find the menu “channel”. The phone in the room, so many buttons on the set and the handset. All want to do is dial the front desk. Finally got it. Thank god it was an emergency. Little things like no glasses in the bathroom to wash ur mouth out after brushing. Had to use a ceramic mug from the kitchen. I could still taste the tea that I had just brewed in it. They charge u for parking, good luck finding the entrance to the parking garage
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Harrison

Stayed 4 nights in Dec 2025

8/10 Good

Joel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Lashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi everyone and hi to Hyatt Pl., West Palm Beach from Miami, Florida and this trip the room the service the breakfast I mean it's nothing to complain about. I have been to different hotels and I tell you you all keep up what you doing keep the service going. keep the customer service positive and jolly and happy and everything will run smooth I had a wonderful time. It's nothing I can complain about thank you all so much for your service and the cleans and a positive attitudes and a beautiful smiles. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and the location is absolutely perfect. If you’re a light sleeper, I’d recommend requesting a higher-floor room to avoid some of the noise on the lower levels.
Stayed 2 nights in Dec 2025

8/10 Good

Dillon

Stayed 1 night in Dec 2025

10/10 Excellent

Richard Glen

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristine

Stayed 1 night in Dec 2025

10/10 Excellent

Desirae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Good location. We stayed for the marathon. Short distance to the start of the event.
Stayed 3 nights in Dec 2025

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Lily

Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 8 nights in Dec 2025

8/10 Good

leticia maria, miami

Stayed 1 night in Nov 2025

10/10 Excellent

RAFAEL, Westport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything.
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very oddly shaped, and we had a view of the parking garage roof. Otherwise, it was a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient 👌
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was clean. Everything you’d expect in a quality stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Diya

I don’t know why this hotel till now, after I been checked out over 10 days, still not ret
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony, Cambridge

Stayed 1 night in Nov 2025

2/10 Terrible

Svetlana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for a quiet room and I got 105 room facing the road. I asked a host of Will it be quite room, Respond was: yes. I couldn't sleep well. Bad service
Stayed 1 night in Nov 2025

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