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3.8 out of 5
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See all 9 ebookers Reviews

"The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️ " More

By a verified traveller on Mon 21 Sep 2020

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€92* Per night/room 23 Jun - 24 Jun

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel du Vin & Bistro Birmingham ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel du Vin & Bistro Birmingham

Everyone (5) Couples (1) Family (2)
5 out of 5
The hotel was very clean & friendly staff , very helpful there was nothing I didn’t like, 10 stars ⭐️

Posted by , from Birmingham on 21 Sep 2020

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Comment from Hotel Management

21 Sep 2020 by HDV

Thank you for your feedback!

3 out of 5
The first room I was given was right above the reception area and very noisy so I asked to be moved. They moved me to another room which was on the third floor but unofrtunately looked out over the builders on the other side of the road. I thought this would be fine as the builders wouldn't start until 8am, boy I was wrong. 6am! And because of the old windows you could hear everything, its lucky I get up early. The room though was very cold, the room air control panel wouldn't work so they put a radiator in my room. I think the hotel could do with some money spending on it.

Posted by , from London on 2 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by Deputy General Manager

Dear valued guest, Thanks for taking the time to share your experience of your stay with us here in Birmingham. It was disappointing to read that we only provided an average experience for you – this is not what we aim for. If you would be willing to return back to us, we would love to hear from you and get further details on how we could have made things better for you. Very best regards Corabeth Pearsall, Deputy General Manager

3 out of 5
Nice environment. Absolutely excellent bar /restaurant and breakfast service. Really the guys and ladies are so attentive and really brings a superb experience. Food is delicious. Nice gym Pity that the room was poorly cleaned and that the blond lady at the reception didnt care less.

Posted by on 8 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Deputy General Manager

Dear valued guest, Thanks for the review of your stay with us at HDV Birmingham. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure that we can prove to you that we are capable of better. Very best regards Corabeth Pearsall,Deputy General Manager

5 out of 5
Quirky layout but a very nice hotel with friendly efficient staff. The bed was super comfortable and the room itself was a generous size.

Posted by on 16 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by HDV

Thank you very much for your feedback!

2 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by HDV

Thank you for your feedback!

4 out of 5

Good hotel, but not living up to expectations

Nice large room, friendly staff and good breakfast. Unfortunately the bed wasn't long enough to sleep in properly (had to sleep diagonally), and there was no double or triple glazing in the windows, so was kept awake by noises from the street below for much of the 3 nights I stayed.

Posted by on 6 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by Tom

Dear JB, Thank you for reviewing your stay with us and we hope your experience was a positive one. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards Tom Gallimore, General Manager

5 out of 5
A warm welcome by the Staff nothing was to much trouble.a wonderful standard of accommodation and a good nights sleep!...the food was fantastic...certainly stay here again.

Posted by , from worchestershire on 21 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Tony

Thank you for your kind comments. We hope to see you again.

2 out of 5

It should have been so much better

Pros: The general manager
Cons: See above
Location: Colemore row is the nicest street in Birmingham
The most chaotic hotel, with terrible service and horrible food. I stayed for 3 nights. On my first night, I was not able to get any food in my room other than a sandwich. My first breakfast was A disaster and it took an hour to get some hot toast. Dinner was almost inedible. My room was very cold when I arrived owing to faulty heating, though that was fixed after I complained. I was charged for my room twice, though the fee was later refunded when I complained. With two exceptions, including the GM, who was very nice, the staff were surly and unhelpful. I had a room that overlooked the street: unfortunately I was woken by loud rubbish collections and bottle collections in particular very early every morning. Having got back to sleep, I was then woken again by the light, which poured through the ill fitting curtains! Given that hotel du vin is a well known chain, with a reputation for luxury, this stay should have been much much better.

Posted by , from london on 19 Oct 2016

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Comment from Hotel Management

8 Jul 2017 by Tony

Thank you for your feedback. I was so sorry to hear of your disappointment and pleased I was able to go someway to rectifying this for you. I was very surprised to see that you felt the team were surly as they are so often complemented by your fellow guests. I hope we may get the chance to change your opinion in the future.

5 out of 5
Sehr schönes Hotel in historischem Haus mit viel Liebe zum Detail.

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by HDV

Vielen Dank für Ihre Bewertung! Wir hoffen, Sie wieder bei uns zu haben.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.