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Novotel Birmingham Centre

4.0 star property

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Photo gallery for Novotel Birmingham Centre

Exterior
Interior entrance
Breakfast, lunch and dinner served
Bar (on property)
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(25 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 2,399 reviews
The price is €55
includes taxes & fees
14 Dec - 15 Dec
Hampton by Hilton Birmingham Broad Street

About this property

Novotel Birmingham Centre

Hotel with a restaurant, steps from Brindleyplace
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Utilita Arena Birmingham. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 9 meeting rooms
  • Onsite recreation includes a gym
  • Steps from Brindleyplace and Broad Street
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 9 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Covered self parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Novotel Birmingham Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1005 reviews
Rating 8 - Good. 377 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

One-nightstayer

The room offered basic facilities expected including tea/drinks making, TV. Disappointed with the standard and lack of available electric sockets one next to the bed didn't even work only other available on opposite side to the beds. Bed was clean and comfortable though for one night stay. Doubtful I would stay again.
Rewiring needed as socket was useless.
Unless potential risk and temptation for young families.
Stayed 1 night in Aug 2025

10/10 Excellent

Pateh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maxine

Liked: Cleanliness, staff & service, amenities
This is in a great location and is generally tidy. The rooms are in need of a bit of updating. I was worried that the location would make it noisy but actually the outside environment was quiet by eleven o clock and the hotel windows blocked out the road noise well. The noise from other guests however was irritating and stopped me getting a good nights sleep. More an issue with the large family who were inconsiderate rather than anybother reason. The parking is very tight and I had some damage to my car when I went to leave so be aware if you have a larger car. The staff however were lovely, courteous and effecient.
Stayed 1 night in Aug 2025

6/10 Okay

Nikhil

Travelled with family
Liked: Staff & service
The food and reception are nice, but the room cleanliness is average. Parking is expensive and it’s difficult to find a space. However, there is nearby parking available.
Stayed 1 night in Aug 2025

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied with the hotel.

Friendly staff and very comfortable room. We had an upgrade and were very happy about that. The bed was firm, the bathroom was modern and the shower had a good pressure. The breakfast was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful place, avoid if you have to visit Birmingham

Awful place, reception is ok. Toilets in reception were disgusting & an introduction to the rest of the hotel. Dirty, about 10 years past required refurb, we were upgraded apparently... to have a toilet separate to the bathroom with no sink & hence on cleaning the door handle ourselves the wipe was full of excrement! We've never stayed anywhere quite like this. Do not book this place. Surroundings - homeless literally sleeping on the hotel steps, drugs everywhere, broken bottles all over the reception & front drop off area, staff didn't care & the whole place feels like it's someone's hobby with a feeling that it's actually a front for either a cheap stayover option for their friends, a knocking shop, a drugs den or a combination of all.
Stayed 2 nights in Aug 2025

10/10 Excellent

sharlene

Liked: Cleanliness, staff & service

Sufficient for our needs

Great price no frills hotel rooms are very dated especially the bathroom and toilets in the room. It is fine if you just need a place to sleep for the night but i would not choose this hotel for a romantic or lesiure break. Its bit the sort of hotel you what to have a lay in. As we work up we just wanted to shower and leave. Staff were friendly and great at what they do. Lunch in the bar and parking was great. If I were ever in Birmingham agsin and just needed a place to lsy my head o would return. For anything above basic I would not.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Didn’t eat at the hotel, nice to have a mix of teas. Mini fridge was a great touch. WiFi worked well but the tv was lacking but a fantastic size. Bathrooms were clean but not a fan of the separate rooms for toilet and shower. Bed super comfy and spacious but did find some kids clothes and underwear in the sofa. Room was quite warm and windows didn’t open far but reception was able to give a fan so very helpful.
Stayed 1 night in Jul 2025

8/10 Good

Xailette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasing stay but Air conditioning needs to be improved
Stayed 4 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a show at the Arena which is a short walk away. Also went to the cinema which is just up the road. Location is grand, on the main strip, conveniance shops right next door. The hotel has about 50 parking spaces in an underground car park, it was full by 4.00 but ok when I got there. £18 for the night. Staff were very nice, especially a lovely lady at breakfast. Room fine, large bed. Separate toilet and bathroom which is unusual. Enjoyed breakfast, veggie sausages provided without having to ask. Had to sit a bit outside the restaurant as it was full. Got 15% off drinks in the bar. A good stay.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Very convenient and competitively priced for central Birmingham and the NIA/Utilita Arena. Car park very small and very tight if you have a bigger car. Bar was closed by 11 and the rooms are very basic and could do with a refresh - our room has a stained carpet. Beds quite hard too! Staff were lovely and friendly though and it suited our purposes as a bed for the night.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
For an expensive hotel, I expected more from the reception staff. It advertised 24/7 food service, when I called the man on reception said “oh, we’ve turned off everything.. We can’t do that’ it was 11.00 pm. Every time zi asked for assistance, it was a problem. Because i wasn’t dressed like a business person, I was challenged to see my room number… no thanks I would not recommend them
Stayed 2 nights in Jul 2025

8/10 Good

Anthony, New Rochelle

Stayed 1 night in Jul 2025

2/10 Terrible

Shivam

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great sized room.All staff were friendly and helpful.Good location and would definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room was immaculate, excellent service, hospitality, staff were superb and pleasant, (even when i lost an item and i was an hour away they went looking for it) and breakfast could not fault it. Car parking was ideal which is in the basement and secure. Definately stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife is Coeliac and we had breakfast here. The service in regards to this was best practice, for example separate toasters and area for preparing the toast. Overall, was well looked after.
Stayed 1 night in Jun 2025

10/10 Excellent

Haidar

Stayed 2 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service

Great hotel

Booked as a weekend stay, restaurant & bar was good with friendly & helpful staff. Reception staff also very good. Hotel was lovely & clean. Utilita arena about an 8 minute walk along the canal where there are bars & restaurants along the way. If your disabled like me, I'd suggest stopping outside front of the hotel to drop your bags before parking your car in the underground car park as you have to walk up a flight of stairs to gain access to the reception & there is no lift.
Stayed 2 nights in Jun 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

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