Aparthotel

Staycity Aparthotels , Birmingham, City Centre

3.5 star property

Choose dates to view prices

Photo gallery for Staycity Aparthotels , Birmingham, City Centre

Daily continental breakfast (GBP 13.50 per person)
Interior
Exterior
Studio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
88 Charlotte Street, Birmingham, England, B3 1PW
  • International Convention Centre
    ‪6 min walk‬
  • Utilita Arena Birmingham
    ‪7 min walk‬
  • Bullring & Grand Central
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds OR 4 Twin Beds and 2 Twin Sofa Beds

Studio

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Family Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Staycity Aparthotels , Birmingham, City Centre

Aparthotel with a bar, a short walk to Utilita Arena Birmingham
Along with a fitness center, this smoke-free aparthotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a TV. Weekly housekeeping is available.
Staycity Aparthotels , Birmingham, City Centre offers 170 air-conditioned accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Staycity Aparthotels , Birmingham, City Centre. During your stay, you're just a quick walk from Utilita Arena Birmingham. You'll find features like free WiFi in public areas, plus a gym and a bar. Built in 2016, this comfortable aparthotel has 170 apartments on 4 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a sitting area, and a TV
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of International Convention Centre and Utilita Arena Birmingham
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Staycity Aparthotels , Birmingham, City Centre. For a fee, parking is available.

This 3.5-star Birmingham aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.

Languages

Arabic, English, French, German, Hindi, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 17.50 per night)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 13.50 for adults and GBP 6.50 for children
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (177 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 170 units
  • 4 floors
  • Built in 2016

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who require breakfast must contact the property before arrival to pre-book it.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.50 for adults and GBP 6.50 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Staycity Aparthotels Newhall Square Apartment Birmingham
Staycity Aparthotels Newhall Square Apartment
Staycity Aparthotels Newhall Square Birmingham
Staycity Aparthotels Newhall Square Apartment
Staycity Aparthotels Newhall Square Apartment Birmingham
Staycity Aparthotels Newhall Square Birmingham
Apartment Staycity Aparthotels Newhall Square Birmingham
Birmingham Staycity Aparthotels Newhall Square Apartment
Apartment Staycity Aparthotels Newhall Square
Staycity Aparthotels Birmingham Jewellery Quarter
Staycity Aparthotels Birmingham Central Newhall Square
Staycity Aparthotels , Birmingham, City Centre Aparthotel
Staycity Aparthotels , Birmingham, City Centre Birmingham

Staycity Aparthotels , Birmingham, City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1090 reviews
Rating 8 - Good. 346 out of 1090 reviews
Rating 6 - Okay. 106 out of 1090 reviews
Rating 4 - Poor. 58 out of 1090 reviews
Rating 2 - Terrible. 45 out of 1090 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a concert at the O2… The hotel was perfect, well priced, easy check in/out… didn’t have the need but had a microwave, sink, fridge and basic cooking utensils for self catering. Only drawback was parking as this area is really busy (especially rush hour)… otherwise, a good location for the O2 👍
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group

Poor Desk Service

It wasn't made clear during the booking process that although we booked a three bed apartment it hadn't been booked for three people. When this was pointed out at the desk what was an honest mistake was met with a level of patronising distain by the staff. After then paying to upgrade the room for three adults there wasn't sufficient bedding.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, room comfort

Great apartment

Great apartment and location. Quite, comfy and excellent shower!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

4/10 Poor

Amrit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was very poor.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Bad customer service and dirty

The floor was dirty as there was leaves on the floor when I got there Also had a yellow stain on the bed had to sleep on the sofa which was not comfortable at all. After all that the lady at reception was very rude to me as I asked to pay cash for overstay charge and she said yes over the phone when the time came to pay she threatened to call the police after 30 secs escalating the situation instead of helping me find a solution basically forcing me to find someone to borrow money from to put in my account when i literally had the money money in my hand.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Lovely stay, comfy and clean

Lovely room, it had more facilities than we needed, including dishwasher, coffee machine, cutlery etc. Very clean, lovely design. Very comfy bed and pillows. There was a strange noise coming from the shower throughout the night, we reported this in the morning and that have said they will deal with it.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Zena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really pleased with our overnight stay, had a free upgrade which was lovely, rooms were spotless and fresh looking. Kitchen area had everything you could need. Bathrooms spotless and great water pressure! All staff were very polite and welcoming and it had a good atmosphere. We rebooked parking and it was a very safe place to leave our car. Will definitely use Staycation again!
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, room comfort

Lovely and clean

Very clean, nothing bad to say. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, room comfort

Wonderful

Excellent stay. Staff super freindly. Apartment extremely clean. Lovely comfy bed. Great value for money. Will return...
Stayed 1 night in Mar 2025

10/10 Excellent

YVONNE

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort

Excellent Stay

Lovely two bedroomed apartment. Fully equipped kitchen (no oven), but there is a microwave, toaster, hob, fridge etc Only downside no TV in the main bedroom - just in the living room/kitchen. It was clean and very spacious. Only £7 in an Uber to get to New Street Station. There is a Tesco Express/Co-Op just round the corner. I would definitely return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bethan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really nice place to stay- staff are always friendly and the room is very clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Our stay was faultless, everything was perfect, staff was very welcoming and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for us going to a concert at the Utillita Stadium. Staff very welcoming. Room clean nothing to wow about. However, it has a kitchenette with a coffee machine and all you need. Will definitely use it again if i go to a concert.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle, ipswich

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Visited for a show at the utilita arena, which along with the town was very close, staff were very helpful and amenities were good. Id stay again if visiting Birmingham
Stayed 2 nights in Mar 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Fantastic all round.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

melissa

Liked: Room comfort

Stay at apartment

When we arrived, we were initially placed in the wrong room, but the staff were quick to relocate us. However, in the second room, there was a spillage on the floor that needed cleaning. The housekeeping team responded promptly, but it was still an inconvenience. Additionally, the room we were given had some issues—the TV wasn’t in the bedroom but in the living area, and the fold-out bed where the TV was located didn’t unfold properly. This meant we had to move rooms again, which was disruptive. Despite these setbacks, the overall stay was good. I have stayed here before and would stay again. The staff were apologetic, and the receptionists were friendly and accommodating.
Stayed 2 nights in Feb 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025