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The Glasshouse, Autograph Collection

5.0 star property

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Photo gallery for The Glasshouse, Autograph Collection

Meeting facility
Studio Suite, 1 King Bed, Non Smoking, Terrace (View)
Breakfast, lunch, dinner served; British cuisine, garden views
Studio Suite, 1 King Bed, Non Smoking, Terrace (View)
Premium bedding, free minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2 Greenside Place, Edinburgh, Scotland, EH1 3AA
  • Edinburgh Playhouse Theatre
    ‪1 min walk‬
  • Royal Mile
    ‪11 min walk‬
  • Edinburgh Castle
    ‪18 min walk‬
  • Edinburgh (EDI)
    ‪29 min drive‬

Room options

View all photos for Autograph, Twin Room, 2 Single Beds

Autograph, Twin Room, 2 Single Beds

Autograph, Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Twin Room, 2 Single Beds, Non Smoking

Signature Twin Room, 2 Single Beds, Non Smoking

Signature Twin Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Autograph, Room, 1 King Bed, Non Smoking

Premium bedding, free minibar, in-room safe, desk

Autograph, Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hill View

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Hill View

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hill View (Lady Glenorchy)

Suite, 1 King Bed, Non Smoking, Hill View (Lady Glenorchy)

Suite, 1 King Bed, Non Smoking, Hill View (Lady Glenorchy)

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Glasshouse)

Suite, 1 King Bed, City View (Glasshouse)

Suite, 1 King Bed, City View (Glasshouse)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Premium bedding, free minibar, in-room safe, desk

Signature Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Terrace (View)

Studio Suite, 1 King Bed, Non Smoking, Terrace (View) | Living room

Studio Suite, 1 King Bed, Non Smoking, Terrace (View)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Hill View

Studio Suite, 1 King Bed, Non Smoking, Hill View

Studio Suite, 1 King Bed, Non Smoking, Hill View

  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace

Room, 1 King Bed, Non Smoking, Terrace

Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

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About this property

The Glasshouse, Autograph Collection

Luxury hotel with a rooftop terrace and a 24-hour front desk
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service. Change of bedsheets is available on request.
The Glasshouse, Autograph Collection offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Glasshouse, Autograph Collection. During your stay, you're just a quick walk from Edinburgh Playhouse Theatre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy British cuisine and garden views while dining at The Snug Lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from Edinburgh Playhouse Theatre and 11 minutes by foot from Royal Mile
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 5 meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury The Glasshouse, Autograph Collection. For a fee, parking is available.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
The Snug Lounge - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Snug Lounge - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 16.60 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Snug Lounge
  • The Snug Lounge

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (3,714 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 30 per person
  • Self parking fee: GBP 16.60 per day
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasshouse Autograph Collection
Glasshouse Autograph Collection Edinburgh
Glasshouse Autograph Collection Hotel
Glasshouse Autograph Collection Hotel Edinburgh
Glasshouse Hotel Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland
Glass House Edinburgh
Glasshouse Edinburgh
The Glasshouse Hotel Edinburgh
Edinburgh Glasshouse
The Glasshouse, Autograph Collection Hotel
The Glasshouse, Autograph Collection Edinburgh
The Glasshouse, Autograph Collection Hotel Edinburgh

The Glasshouse, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 959 reviews
Rating 8 - Good. 235 out of 959 reviews
Rating 6 - Okay. 83 out of 959 reviews
Rating 4 - Poor. 33 out of 959 reviews
Rating 2 - Terrible. 19 out of 959 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2025

10/10 Excellent

David Ray

Travelled with partner
Liked: Cleanliness, staff & service
Great location, great friendly staff, convenient route to parking garage (once we figured out which elevator to use after being jet lagged). Room was very clean, had a great view of Calton Hill, wish it was warmer to sit out in the garden (not so much in January) but overall very pleased with hotel. One minor issue with the towel heater not working.
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Stayed 1 night in Jan 2025

10/10 Excellent

Jaymie

Stayed 1 night in Jan 2025

8/10 Good

Kristan

Travelled with partner
Liked: Cleanliness, staff & service
For a 5 star it sure is lacking a lot of the usual amenities. Didn't seem like anything was actually in the building itself, and the surfaces have seen better days. Everywhere you look there's paint chipping and carpet coming up. Pool was in the mall next door? It was our first time in Edinburgh, so we didn't have time to check but last thing I want to do is wander OUTSIDE and AROUND in my bathing suit and coverup to what seems to be a public pool. Bed wasn't very comfortable. Breakfast was not included and we couldn't get any sort of breakfast cocktail until noon. Also they charged us over $500 for laundry services when we clearly stated "no drying cleaning, regular drum washer/dryer services" for 23 pairs of socks among other necessities when you're traveling to 5 countries in 3 weeks. After having previous good experiences with using the laundry services in other hotels, I would highly suggest otherwise in Marriott branded hotels as they see nothing wrong with the exorbitant charges. They're not trying to make it easier for travelers, they're trying to make money. I would not stay here again. It is not worth the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel, very centrally located which is ideal for Christmas shopping and markets. However advertised as 5* which we don’t believe it would be going by our experience / room condition.
Stayed 1 night in Dec 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal

Fabulous hotel. Attentive staff. Isaac in particular was phenomenal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David was great. Everything was amazing. Should take better care of the carpet.
Stayed 4 nights in Nov 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel was very nice, our room was very nice too. I have things to say…. There was a noise which was really annoying it was like a rumbling sound coming I think from the ceiling so above us sounded like trains, or a gym someone on running machine not sure but it was for rather a few hours went off about 12pm we were in room 68 so if I was to return definitely not go in that room. The bathroom needed a make up or shaving mirror, and def needs a socket to charge your mobile near the bed either side?? But the seating around the fire pit in bar area is a fantastic idea, we meet some fantastic people and we met each night for food drinks and great chats they were from USA & Australia we have exchanged contact details on the back of that area so well done Glasshouse - great location too so we will def return…. on this occasion it was our 46th wedding anniversary
Stayed 3 nights in Nov 2024

2/10 Terrible

william

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel. The room was dirty. Bits on the floor when we arrived. Still there 3 days later. The bathroom bin wasn't emptied. The shower was never cleaned - we even left an empty shower bottle on the basket to see if it would be moved. 3 days it was still there. The free drinks in the mini bar - asked to swop them as they were ones we didn't like - told this is all house keeping have. No saucers in the room. the list continues ..... I have had cleaner rooms in a travel lodge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel staff theft

We only have one complaint with our stay. Other than that, all else was fine! We stayed the nights of 8th and 9th of November, in room 96. On the morning of Saturday 8th of November, my wife and went sightseeing and we returned later in the afternoon to find my headphones missing. They were brand new Apple Air Pods2 costing $220. They were missing from my laptop bag; someone had to open and sift through it to find them. In addition, someone had gone through my wife’s belongings too (lucky nothing was missing). We immediately reported the theft to the hotel duty manager. I was able to track the headphones and provided the various addresses to the duty manager (with real-time tracking). On the night of the 8th, they travelled from Edinburgh to approx. 45 miles away. Apparently, the hotel management investigated and could not determine if the staff had taken the headphones. Regardless, after we left only the housekeeper, and supervisor had entered our room. We know we didn’t lose them, and frankly, it was stolen from our room. We have reported the matter to Police Scotland. We will not be staying at another Marriot Bonvoy hotel, we expected a nice stay in our short trip, only to be ruined by this theft. In addition, we were not comped anything. I will be sure to spread the word that your organization hires criminals and thieves!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff lovely. Very odd hotel in terms of lay out. Front room on the third floor, very noisy and cold. Air conditioning didn’t work and spent the night sleeping in a jumper. Staff were great in trying to fix it. Advised there were no other rooms. The hotel decor is tired and I wouldn’t rush to stay again.
Stayed 1 night in Nov 2024

8/10 Good

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

idris

Travelled with family
Liked: Staff & service
Disliked: Amenities
Outdated and it does not feel clean. The ac is terrible and loud.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Harpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property better than expected and located perfectly
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Hilda

Liked: Cleanliness
Disliked: Property conditions & facilities
Room very disappointing. Wobbly toilet seat, Loose arms on both chairs Cupboard door loose Supposed to be a mini bar but ther wasn’t a fridge in the room . Very creaky floorboards. Expected more from a 5 star establishment. Poor service in Snug bar . Waited 45 minutes for a snack . We were told they were short staffed. We expected much more from a 5 star establishment
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Stayed 3 nights in Oct 2024

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