Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Lobby
Lobby sitting area
Studio Suite, 1 King Bed
Exterior
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪5 min walk‬
  • VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • EverBank Stadium
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(58 reviews)
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

9.4 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Jacksonville

Eco-certified hotel with 3 restaurants and a 24-hour fitness center
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features like free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Florida Theatre and 8 minutes by foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 116000 square feet (10777 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 823 out of 1239 reviews
Rating 8 - Good. 235 out of 1239 reviews
Rating 6 - Okay. 85 out of 1239 reviews
Rating 4 - Poor. 48 out of 1239 reviews
Rating 2 - Terrible. 48 out of 1239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Touria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was nice
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

8/10 Good

Michael, Oxford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent for EverBank Stadium and the downtown area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice, though our room in 1249, the bathroom door did get stuck a few times. I think someone should fix that before someone actually can’t get out. But other then that, it was really comfortable and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Lizandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2025

6/10 Okay

Irena

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mariana

Stayed 1 night in Mar 2025

10/10 Excellent

Letitia, Saint Simons Island

Travelled with group
Liked: Cleanliness, amenities
Perfect location for a concert at The Florida Theater. Parking garage directly across from main entrance. Check in extremely easy with professional service even permitting an upgrade when requested. Lovely place to stay for a night on the town.
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to a concert across the street. Found an amazing rooftop bar within steps of the hotel. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Do not recommend.

This hotel is way overpriced, I paid around $300 a night. First of all I recommend staying outside of downtown Jacksonville if possible, the downtown area is full of run down buildings, bad traffic, lots of unhoused people. This hotel has 2 buildings and a separate old, decrepit parking garage that is hard to park in, which they also charge you for. Everything is patched together with hard to navigate stairwells and hallways. Room was dark and felt very commercial. Food service was slow and food was mediocre. Was a mistake staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna

Stayed 1 night in Feb 2025

6/10 Okay

kiwane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

4/10 Poor

Brittany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Zoie

Liked: Staff & service, amenities
The communal spaces and carpet inside the room were worn and dirty. View was great
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

A
Stayed 2 nights in Nov 2024