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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Enjoy a self-service breakfast in this well-equipped kitchen with a long counter and glass partition separating the dining area.
Experience the city from our waterfront hotel, with stunning views of the surrounding landscape.
Relax in this serene room with a large bed, desk, and chair, offering a scenic view of a body of water and a bridge.
Welcome to our hotel lobby, featuring a reception desk, seating area, and staircase.
Relax in our inviting lobby with plush seating, a coffee table, and stylish lamps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪5 min walk‬
  • VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • EverBank Stadium
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite

Relax in a spacious room with a dining area, seating area, and large window offering a city view.

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Two large beds with white linens, a desk and chair, and a window with a bridge view.

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(64 reviews)
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Two large beds with white linens and a comfortable sofa offer a restful retreat with a city view.

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Studio Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Relax in this stylish room with a comfortable sofa, dining table, and flat-screen TV.

Junior Suite

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Relax in a spacious room with a large seating area, sofa, armchairs, and TV.

Club Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Relax in this serene hotel room with a large bed and city view, accompanied by a comfortable armchair and a vase of flowers.

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(37 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Relax in a spacious room with a large seating area, sofa, armchairs, and TV.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Two large beds with white linens, a desk and chair, and a window with a bridge view.

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Two large beds with white linens, a desk and chair, and a window with a bridge view.

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in this serene hotel room with a large bed and city view, accompanied by a comfortable armchair and a vase of flowers.

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Relax in this serene hotel room with a large bed and city view, accompanied by a comfortable armchair and a vase of flowers.

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two large beds with white linens, a desk and chair, and a window with a bridge view.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(129 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Relax in this serene hotel room with a large bed and city view, accompanied by a comfortable armchair and a vase of flowers.

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Enjoy a city view from the balcony, featuring a dining table, sofa, and flat-screen TV.

Suite (St Johns)

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Hyatt Regency Jacksonville

Eco-certified hotel with 3 restaurants and a 24-hour fitness center
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features like free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Florida Theatre and 8 minutes by foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 116000 square feet (10777 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 830 out of 1243 reviews
Rating 8 - Good. 232 out of 1243 reviews
Rating 6 - Okay. 88 out of 1243 reviews
Rating 4 - Poor. 48 out of 1243 reviews
Rating 2 - Terrible. 45 out of 1243 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa, LUDOWICI

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Dina

Stayed 1 night in Apr 2025

10/10 Excellent

Naphtalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing staff!!
Stayed 1 night in May 2025

10/10 Excellent

Swede

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Terrell

Stayed 1 night in Jan 2025

10/10 Excellent

Samara

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great views

Beautiful hotel. Checking in was a bit slow as there was only 1 person working the desk, so that made an extremely long line. The room was beautiful, as well as the view of the river. The beds, however were a little worn, and not all that comfortable. One bed caved in towards the middle and was a little too soft. The ladies at the Shore 2 go, as well as the bar were very nice and showed their hospitality.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and close to everything. Staff was mostly friendly.
Stayed 5 nights in Apr 2025

4/10 Poor

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Handicap accessible shower a nightmare

Room and facilty was great, the shower in the bathroom was poorly thought out. A quick 5 minute shower had the entire bathroom floor covered in standing water. We had to use all our towels to soak it up. Called front desk 3 times requesting fresh towels (230pm, 630pm and 1130pm) and at 1145pm we finally got them.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's All About The Client

Our check-in hostess, Manager Savannah, started our stay off wonderfully by saying, "It's all about the client" - and she meant it. We couldn't have asked for anybody better. She went out of her way to make sure our stay was excellent. Also, India, reservation hostess, treated us with kindness and respect and made our stay better. The room was was very nice but the seating was limited. It would have been nicer with a couch for comfort. The river view was amazing and certainly added to our experience at the hotel. We were in Jacksonville to attend an event at the Florida Theatre, and the hotel's location was perfect and very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Charlene, Rincon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much a one stop shop! I loved it.
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very close to concert at Vystar area.
Stayed 1 night in Apr 2025

10/10 Excellent

priis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

twylah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorne, Ovett

Stayed 2 nights in Mar 2025

8/10 Good

Carol

Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After an hour plus on the phone with Expedia trying to straighten out our reservation in saint Augustine, Expedia made a reservation for us at the Hyatt Regency in Jacksonville. The welcoming staff was amazing and super pleasant. This place knocks it out of the park! I couldn’t be more pleased. Despite the aggravation of our Augustine reservation being screwed up, this place more than makes up for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Dara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how modern the hotel was. Everyday needs were there at your convenience. Large room & great view of the city. Bathroom not as clean as I would like. Opened shower curtain & used towel, someone else left, fell out.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

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