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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Exterior
Lobby
Daily buffet breakfast for a fee
Ballroom
Studio Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Place, Florida Theatre
    ‪5 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪9 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

Queen Studio

  • Sleeps 4
  • Free Wi-Fi

King Studio

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(148 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, River View

8.4 out of 10
Very good
(46 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(75 reviews)
  • River view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

7.4 out of 10
Good
(13 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (St Johns)

Suite (St Johns)

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

ADA King Tub

  • Sleeps 3
  • Free Wi-Fi

ADA King Shower

  • Sleeps 3
  • Free Wi-Fi

ADA Two Queen Room Tub

  • Sleeps 4
  • Free Wi-Fi

ADA Two Queen Room Shower

  • Sleeps 4
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

King Room with River View

  • Sleeps 3
  • Free Wi-Fi

Two Queen Room with River View

  • Sleeps 4
  • Free Wi-Fi

Club Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Club King Room

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hyatt Regency Jacksonville

3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Jacksonville offers 951 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features like free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Florida Theatre and 11 minutes by foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 116000 square feet (10777 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1112 out of 1611 reviews
Rating 8 - Good. 270 out of 1611 reviews
Rating 6 - Okay. 117 out of 1611 reviews
Rating 4 - Poor. 61 out of 1611 reviews
Rating 2 - Terrible. 51 out of 1611 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, comfy bed, clean!
Stayed 1 night in Feb 2026

6/10 Okay

Sobeida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very basic but comfortable and very clean
Stayed 1 night in Feb 2026

8/10 Good

Nathaniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with a great river view, great food and drink at the tavern. There were a lot of people staying at the hotel due to a concert and when the line got very long for the elevators people were upset that staff were discouraging use of the stairs. The hotel felt upscale for the price!
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

4/10 Poor

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Rooms are clean and comfortable. 24 hr market is very convenient.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Location, location, location. Walking distance to arena. Room was basic but clean. Nice facility friendly staff. I’ll be back.
Stayed 1 night in Feb 2026

4/10 Poor

Joseph

Liked: Amenities
Disliked: Cleanliness, staff & service
When we arrived we sat in the line for Valet for 30+ minutes only to be told the lot was full and also the garage. We had to find a random parking spot blocks away. At this point we're now running late for our function. We drop our bags in the room and head out quickly. When we got back for the night our room had a stench of garbage. We asked to switch rooms but the desk was no help. We stayed for about 4 hours and left. Upon checkout I at the concierge know, again and now I'm complaining on a review. I will be contacting corporate tomorrow (Monday morning) first thing. We paid a lot for a room and expected parking for such a big hotel. Absolutely ridiculous, absolute trash. The only good thing was the Tavern. Great food and the drinks are strong. But not strong enough for that stench.
Stayed 1 night in Feb 2026

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hospitable staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristine

Stayed 1 night in Jan 2026

10/10 Excellent

Lawanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious..The staff was professional and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel, Valrico

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

2/10 Terrible

Dom

Business traveller
Disliked: Property conditions & facilities
Immediately stepping out of the elevator, we were hit with a stench so bad we had to cover our faces with our jackets. Either raw sewage or something rotting. The entire floor smelled like that--including the rooms. We moved to a floor several floors below, and they also smelled badly--though just damp/mildew. We ended up checking out the next day. Nightmare.
Stayed 2 nights in Jan 2026

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were as expected but the breakfast wasn’t the Hyatt standard .
Stayed 2 nights in Jan 2026

10/10 Excellent

guiovanni

Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Stayed 1 night in Jan 2026

8/10 Good

Nameeta

Liked: Cleanliness, staff & service, amenities
Nice rooms, great views. Hotel is great despite the building and structure being old.
Stayed 2 nights in Jan 2026

10/10 Excellent

Latasha

Stayed 1 night in Jan 2026

10/10 Excellent

Antoine

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Micah

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Staff was courteous! Room was spacious and clean. Very comfortable. We loved how late the bar was open and you could order late night food.
Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes great room , really clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room- friendly staff
Stayed 1 night in Jan 2026

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