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"Hotel is OK, but not what I expected. Reception is a bit depressing and it all looks a bit old and tatty. Its OK for a brief stay, but i wouldn't want ... " More

By a verified traveller on Thu 20 Oct 2022

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€92* Per night/room 27 May - 28 May

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Millennium & Copthorne Hotels at Chelsea Football Club ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Millennium & Copthorne Hotels at Chelsea Football Club

Everyone (1) Family (1)
3 out of 5
Hotel is OK, but not what I expected. Reception is a bit depressing and it all looks a bit old and tatty. Its OK for a brief stay, but i wouldn't want to stay too long. On a positive note, breakfast is good, and the breakfast room looks pleasant enough.

Posted by on 20 Oct 2022

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1 out of 5
Dunkel Eingerichtet, Badezimmer Schmutzig und Toilette Defekte Wasser läuft aus dem Ablauf und flutet das ganze Badezimmer

Posted by on 20 Apr 2023

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Comment from Hotel Management

23 Apr 2023 by Alexa

Dear Dario,Thank you for taking the time to give us your feedback following your stay with Millennium & Copthorne Hotels at Chelsea FC. I am really sorry to read that you did not have a fully enjoyable time with us and I can assure that we have raised the issues mentioned with room allocated.This is definitely not the impression that we want to give to our valued guests. We appreciate your constructive comments and this will be passed on to the relevant department for service improvement.We do hope to be able to welcome you back in the future for a more positive experience.Kind Regards,Alexa Pista, Front Office Manager

4 out of 5
Wie oftmals in London sind die Hotels etwas in die Jahre gekommen und das Bad entspricht nicht meinen Vorstellungen (alt).

Posted by , from Arbon on 11 Mar 2023

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Comment from Hotel Management

26 Apr 2023 by Lev Lukashev Duty Manager

Dear Patrick,Thank you for taking the time to provide feedback on your recent stay with us. We are sorry to hear that the bathroom did not meet your expectations.As an older hotel, we understand that some of our facilities may not meet the standards of modern, newly built hotels. However, we always strive to ensure that our rooms are clean, comfortable and well-maintained, and we apologize if we fell short on this occasion.Please be assured that we take all feedback seriously and we will share your comments with our team to identify any areas for improvement. We hope that this experience does not deter you from staying with us again in the future.Thank you again for your feedback, and we hope to welcome you back soon.Best regards,

5 out of 5

Posted by on 25 Oct 2022

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