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a&o Manchester City Centre

3.0 star property

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Photo gallery for a&o Manchester City Centre

Daily buffet breakfast (GBP 12 per person)
Lobby sitting area
Front of property
1 bedroom, in-room safe, desk, blackout curtains
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪4 min walk‬
  • Place, Deansgate
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

View all photos for Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Twin Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room Single Use

1 bedroom, in-room safe, desk, blackout curtains

Twin Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout curtains

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

a&o Manchester City Centre

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Housekeeping is available on request.
A&o Manchester City Centre offers 164 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A&o Manchester City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at Breakfast Room
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Canal Street and 6 minutes by foot from Manchester Central Convention Complex
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly a&o Manchester City Centre.

This 3-star Manchester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Breakfast Room - This restaurant specializes in international cuisine and serves breakfast and lunch.
Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1019 reviews
Rating 8 - Good. 332 out of 1019 reviews
Rating 6 - Okay. 101 out of 1019 reviews
Rating 4 - Poor. 33 out of 1019 reviews
Rating 2 - Terrible. 32 out of 1019 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Eifion

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Maxim I, NAPLES

Stayed 2 nights in Dec 2025

8/10 Good

Dave

Stayed 1 night in Dec 2025

10/10 Excellent

Tushar

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Large spotless room, excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

8/10 Good

Elliot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good. USB ports next to bed didnt work though which was frustrating
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Linda

Business traveller
Disliked: Property conditions & facilities

Disappointing quality for a Novotel

Room carpet and curtains were dusty an didn’t give a clean appearance. Very outdated facilities, such as bathroom and separate WC. The usb charging plug did not work. Very limited breakfast options for gluten and lactose intolerance. No Lactose free yoghurt, for example.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Malta to Manchester frequently, and I always choose the Novotel Manchester Centre for my accommodation. It is centrally located, the room rates per night are very reasonable, the staff are friendly, and the rooms are always clean and tidy. Breakfast is also good and includes a lot of items. Highly recommended for those traveling with family, especially children.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Rylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my partner was amazing here, would definitely recommend to anyone interested. Will be staying again in the future for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Disliked: Property conditions & facilities
Tired
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimena

Travelled with family and small children
Liked: Cleanliness, staff & service
Walkable and the size of the rooms . Beds so comfortable also and great breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Maco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, friendly, cracked a joke, was even able to get into a nicer room, really good value too, would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Weiqiang

Business traveller

poor wifi

You are very poor WiFi coverage connection keep drop....
Stayed 1 night in Aug 2025

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