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a&o Manchester City Centre

3.0 star property

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Photo gallery for a&o Manchester City Centre

Lobby lounge
Shower, free toiletries, hair dryer
Front of property
Lobby sitting area
1 bedroom, blackout curtains, soundproofing, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪4 min walk‬
  • Place, Manchester Palace Theatre
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Twin Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room Single Use

1 bedroom, blackout curtains, soundproofing, free WiFi

Twin Room Single Use

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(29 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

a&o Manchester City Centre

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and gift shops/newsstands. Housekeeping is available on request.
A&o Manchester City Centre offers 164 accommodations with hair dryers and complimentary toiletries. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathtubs or showers. Housekeeping is provided on request.
A&o Manchester City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Manchester Palace Theatre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, a computer, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Manchester Palace Theatre and 4 minutes by foot from Canal Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and a television in a common area are also featured at the family-friendly a&o Manchester City Centre.

This 3-star Manchester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Breakfast Room - Onsite lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1031 reviews
Rating 8 - Good. 314 out of 1031 reviews
Rating 6 - Okay. 126 out of 1031 reviews
Rating 4 - Poor. 51 out of 1031 reviews
Rating 2 - Terrible. 41 out of 1031 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely room, quiet and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and a lovely bar area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Easy and friendly check-in, nice room, good location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hiu Ting

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent Nice room Good hotel bar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, yummy breakfast, good location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Staff were so helpful. Room was spotless and lovely for the price i was amazed! I am so pleased to hear where else A&O have properties so when i go abroad i will stay with them also!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Would have been good if there was coffee in the room and room service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy and very helpful staff member after the first one was very unhelpfulabout check in.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
nice clean room, was only for one night stay so limited overall experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abramo

Liked: Cleanliness, staff & service, amenities
The room were fantastic, and our receptionist Pasquale provided us an excellent services from start to finish. Amazing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Good room. Very clean.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Demi

I arrived the morning after, checked in and
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Seonai

Liked: Cleanliness
Room was ok, staff were a bit dismissive and ignored me for a while at the front desk but overall it was a pleasant stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Decent clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again. Great location, room was spacious and clean, and talk about affordable!! I highly recommend this hotel. My only issue was the bed was slightly uncomfortable and pillows are flat. Still giving my stay 5 stars though!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
For the price, it’s excellent and central to town. Room very clean. Only slight reservation was breakfast which wasn’t brilliant. But other than that it’s great.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Great for the money no glasses in the rooms now
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, very large room and very good clear. My room in 3 Floor silence very Nice. Me and My daughter sleeping 2 nights very very Good. Thank you só much. I’m recomend to My friends
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Large spotless room, excellent location
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Amenities
a
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Caroline

Liked: Staff & service, amenities
Disliked: Cleanliness
The cleanliness of the room was not great on arrival, very stained carpet, couple of marks on the bed sheets, and a drain smell from the shower. Bed was actually pretty comfortable and room was quiet. There was a problem at check-in, the hotel had not received our booking, but they sorted this pretty quickly.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Suzanne

Disliked: Cleanliness
Very long check in queues, Heavily stained room, dismissive staff on front desk. Uncomfortable and very small twin beds.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mr Jacek Roman

Liked: Staff & service, amenities
Room full of dust...
Stayed 2 nights in Feb 2026

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