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4.3 out of 5

"Beautiful room excellent location. Friendly staff. Would stay again " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

Our customers tell us that they enjoy the shopping around Malmaison Manchester. During your stay, you're just a quick walk from The Gay Village. A full-service spa, a restaurant and a fitness centre are available. Built in 1904, this 4-star hotel has 167 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to body scrubs, deep-tissue massages or body treatments at Le Petit Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the central location and the helpful staff
  • Just a 4-minute walk from The Gay Village and 5 minutes on foot from Piccadilly Gardens
  • Dogs welcome for a fee (restrictions apply)

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€76* Per night/room 1 May - 2 May

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy Double

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Malmaison Manchester ratings based on 25 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Malmaison Manchester

Everyone (19) Couples (2) Family (1)
5 out of 5
Beautiful room excellent location. Friendly staff. Would stay again

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Mal x

Thanks for the great review, we are so glad you enjoyed your stay and thank you for your feedback.

5 out of 5
Super location ! Hotel room was spacious, spotless and had very comfortable beds!

Posted by on 9 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Mal x

Thanks for the great review, we are so glad you enjoyed your stay and hope to see you again soon

5 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Mal x

Thanks for the great review, we are so glad you enjoyed your stay and hope to see you again soon

2 out of 5

Posted by on 29 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Mal x

Thank you for the great review, we are so glad you enjoyed your time with us and we hope to see you again soon

5 out of 5
Fantastic hotel: modern, clean, comfortable. Convenient location for Piccadilly. Couldn't fault it and would stay again.

Posted by on 28 Jun 2019

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Comment from Hotel Management

28 Jun 2019 by Mal x

Thanks for the great review, we are so glad you enjoyed your stay and hope to see you again soon

5 out of 5
Lovely rooms, very clean and modern. Breakfast was great and all of the staff we encountered were very helpful

Posted by on 17 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Mal x

Thank you for the great review, we are so glad you enjoyed your stay and hope to see you again soon

5 out of 5

Posted by on 22 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Malmaison Team

Thank you so much for your review. We will make sure your feedback regarding your stay is shared with all our Teams. We hope to see you again very soon. Love Mal x

1 out of 5

Good location

The bed was really uncomfortable and hard, myself and my partner struggled to sleep and we both now have backache. The bed was meant to be a king bed but no way was it that side it was a double. We was so disappointed with our stay

Posted by , from Manchester on 4 Sep 2018

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Comment from Hotel Management

6 Sep 2018 by Malmaison Team

Thank you so much for sharing your feedback with us following your recent visit. Please be assured we will communicate your feedback to our relevant department managers for review. We do sincerely hope that we may have the opportunity to welcome you back to Mal Manchester in the near future. Love Mal x

4 out of 5
Excellent facilities, quality breakfast and very welcoming staff. Keep it up!!

Posted by on 23 Apr 2018

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Comment from Hotel Management

25 Apr 2018 by Mal

Thank you so much for your review. We will make sure your feedback regarding your stay. We will make sure your kind words are shared with all our Teams. We hope to see you again very soon. Love Mal x

4 out of 5

Nice hotel, shame about SOME staff

The staff members at the main desk were dismissive when we checked in and dismissive when we checked out. If it was not for the doorman, the restaurant staff and the bar staff, this could have ruined our stay. Those other staff members were courteous, polite, attentive and definitely what we would expect. The hotel needs more of those types of friendly and helpful staff members and less of the arrogant ones that were on reception. As for the hotel itself, it is an oasis in a sea of blandness. The room was different, in a good way, down to the decor and layout. The food was fantastic, worth going for a meal, even if you're not staying there. The breakfast was great too. Maybe putting the comment about the reception staff at the front of this review will make the hotel managers consider training for said staff, after all they represent the first impression of the hotel. Improve on this and those that don't write a review but would have complained to others will be more likely to praise what is otherwise a decent and potentially a fantastic hotel, with otherwise fantastic staff.

Posted by , from London on 4 Jan 2018

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Property Features

Malmaison Manchester offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2314 square feet (215 square metres) and includes conference rooms. The eco-friendly Malmaison Manchester also features tour or ticket assistance, concierge services, and laundry facilities. This 4-star Manchester hotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 2314 sq ft of conference space
  • 215 sq. m of conference space
  • Built in 1904
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Manchester (MAN) (15.1 km / 9.4 mi)
  • Train station: Manchester Piccadilly Station (0.3 km / 0.2 mi)
  • Metro station: Picadilly Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Malmaison Manchester offers 167 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10 AM.

Smoak Bar Grill – On-site steakhouse.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Petit Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30 per night.

Pet Policy

  • Pets: GBP 10.00
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • One child stays free
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Nearby parking fee: GBP 16 per day
  • Pet fee: GBP 10.00
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Hotel Manchester
  • Malmaison Manchester
  • Manchester Malmaison
  • Malmaison Manchester Hotel Manchester
  • Manchester Malmaison Hotel
  • Malmaison Manchester Hotel
  • Malmaison Manchester Hotel
  • Malmaison Manchester Manchester
  • Malmaison Manchester Hotel Manchester

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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