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Macdonald Norwood Hall Hotel

4.0 star property
VIP Access

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Photo gallery for Macdonald Norwood Hall Hotel

Lobby
Reception
Garden
Lobby
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Garthdee Road, Cults, Aberdeen, Scotland, AB15 9FX
  • Place, Robert Gordon University
    ‪1 min walk‬
  • Place, RGU: SPORT
    ‪11 min walk‬
  • Place, Union Square Shopping Centre
    ‪9 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Free toiletries, hair dryer, towels

Super Deluxe Double Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, towels

Deluxe Twin Room

  • Sleeps 2

Standard King Room-Accessible

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Double)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Standard Accessible King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Standard Accessible King)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

Standard Room, 1 Double Bed (Standard Double)

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

Deluxe Room, 1 Double Bed (Deluxe Double)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin)

Deluxe Room, 2 Single Beds (Deluxe Twin)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Super Deluxe King)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed (Super Deluxe Double)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe King Room

Free toiletries, hair dryer, towels

Super Deluxe King Room

  • Sleeps 2

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About this property

Macdonald Norwood Hall Hotel

Suburban hotel with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is not available.
Macdonald Norwood Hall Hotel offers 73 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Macdonald Norwood Hall Hotel. During your stay, you're just a quick walk from Robert Gordon University. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Tapestry Restaurant, a fine-dining restaurant that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 8 minutes by foot from Robert Gordon University and a 3-minute drive from RGU: SPORT
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, multilingual staff, and a garden are also featured at Macdonald Norwood Hall Hotel. Free self parking is available.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Tapestry Restaurant - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Georgian Bar - Onsite bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Georgian Bar
  • Tapestry Restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1881
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 15 for children
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norwood Hall
Norwood Hall Aberdeen
Norwood Hall Hotel
Norwood Hall Hotel Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel
Macdonald Norwood Hall Aberdeen
Macdonald Norwood Hall
Macdonald Norwood Hall
Macdonald Norwood Hall Hotel Hotel
Macdonald Norwood Hall Hotel Aberdeen
Macdonald Norwood Hall Hotel Hotel Aberdeen

Macdonald Norwood Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 494 reviews
Rating 8 - Good. 139 out of 494 reviews
Rating 6 - Okay. 53 out of 494 reviews
Rating 4 - Poor. 21 out of 494 reviews
Rating 2 - Terrible. 5 out of 494 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nichole

Travelled with partner
Liked: Amenities
Fantastic stay! Spacious room, large bathroom, comfortable bed. Delicious food. Wonderful staff.
Stayed 1 night in Nov 2025

6/10 Okay

George, West new york

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for no reason
Stayed 1 night in Oct 2025

4/10 Poor

George, West new york

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated and extremely overpriced hotel. Pretty cold too. One heater in our room. Didn’t do much unfortunately. Very rustic looking from the outside which was nice and your pretty close to a big shopping centre tho.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dyonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been renovated from a Victorian mansion. The rooms are very nice, tho the hallways are a bit confusing at first.
Stayed 5 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my partner stayed here during the week the hotel was quiet
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t explained any information at check-in; had to ask about breakfast and check out time. Was shown to a lift to get to our room. Lots of moths in the room and not enough shampoo or shower gel for 2 people for 2 nights. Desk also had dried chocolate under one of the leaflets and dead flies on window sill. Breakfast was fine, staff at that were lovely. Drinks at the wedding were extortionate: the fact you don’t do dashes is ridiculous. Having to buy a bottle of Coke every time to go with a spirit is daylight robbery. No one at the desk for check out, I rang the bell twice. Another couple appeared to check out too (at 11am). Eventually a man came, no apology or asking how the stay was. Just took the key and said that’s fine.
Stayed 2 nights in Oct 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Comfortable hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was friendly and made great recommendations when asked.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey, Marton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. However i would change the bed to a queen from a double there was more than enough space in the room also something to put our bags on.
Stayed 3 nights in Oct 2025

8/10 Good

LESLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time back to Norwood Hall in many years and it has not disappointed us in any way. Staff were very attentive but not in an intrusive way at all. Very enjoyable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norwood Hall Hotel, Aberdeen Norwood Hall Hotel presents a striking first impression with its richly panelled interiors in the reception, bar, and restaurant areas, evoking a sense of traditional Scottish elegance. However, our stay was in the more modern wing, which offered a refreshing contrast. Our room was spacious, tastefully appointed, and exceptionally comfortable. We dined in-house and thoroughly enjoyed our evening meal of fish and chips, which was well-prepared and satisfying. Breakfast the following morning was equally impressive, with a generous selection and high-quality ingredients and excellent service. Throughout our stay, the service was consistently excellent. Norwood Hall blends classic charm with modern comfort, making it a memorable and enjoyable base for exploring Aberdeen.
Stayed 1 night in Sep 2025

6/10 Okay

Alick

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Very elegant and well decorated. Enjoyed afternoon tea there. Spacious rooms. Staff friendly and accommodating. Dinner was excellent. I would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful facility with great and accommodating staff. My only complaint was the room we had (528) needed some TLC. The paint was terribly scuffed on some of the walls which made the room appear neglected and dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Friendly staff would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Stelios

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Stayed 3 nights in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ROBERT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mouse running wild the dining room!

When I advised the staff there was a mouse in the dining area, the response was that there most definitely wouldn't be. Until I showed them the video! I realise that mice can get anywhere, but expected a little more understanding, when I brought it to their attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

Not so accessible

Stayed 3 nights in Aug 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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