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Mercure Aberdeen Caledonian Hotel

4.0 star property

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Photo gallery for Mercure Aberdeen Caledonian Hotel

Meeting facility
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Meeting facility
Indoor wedding

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(19 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

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Exterior
Leonardo Hotel Aberdeen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,107 reviews
The price is €62
includes taxes & fees
2 Jan - 3 Jan 2026
Leonardo Hotel Aberdeen

About this property

Mercure Aberdeen Caledonian Hotel

Hotel in Aberdeen with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Terrace Gardens. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served weekends for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Union Terrace Gardens and Edward VII
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 7:30 AM and 10:30 AM.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 363 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Dark room

Room was dark and with no view, not many coffee satchets left in room. Parking is atrocious, not many spaces and most were taken by employees.
Stayed 2 nights in Sep 2025

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Other than very poor customer service at check-in, this was a satisfactory stay. Upgraded rooms and good. Main front door glass panel is smashed and not a good look.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room on the first floor it was clean and comfortable, the reception staff were friendly and helpful. We spent some time in the bar, the breakfast was really nice great choice nice food. The hotel is really central for Aberdeen I wouldn’t hesitate to recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay, the staff are helpful and kind. The breakfast was delicious and included. The area is very walkable. I even walked to the Beach and it was only about 30 minutes. Truely wonderful and highly recommend. Ask for a different room than 311 if you want a view though.
Stayed 1 night in Sep 2025

6/10 Okay

Renita

Liked: Staff & service

Not for us

The room has a horrible smell that is strong and won’t go away. Carpet needs deep cleaning or to be replaced. Furniture is dated and looks dirty. No trash can in room. Front desk is very nice and knowledgeable.
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Please thank the woman who was working the front desk today sun 31st. She held my luggage for me while I could go around the city and I am so grateful!
Stayed 1 night in Aug 2025

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice and I've stayed here multiple times. The location is great: an easy walk from the rail station, and close to shops, dining options, bus stops and points of interest. The neighbourhood is surprisingly quiet at night, which means a good sleep. The hotel dining is quite good, with vegetarian options and a varied menu. Perhaps the best element is the staff, who are consistently friendly and accommodating. Despite prevalent corporate policies emphasizing profit over people, resulting in chronic understaffing and overworked employees, the staff of this hotel make the difference. With its charming architecture, clean rooms, helpful staff, and a comfortable feel, I will gladly continue to stay here every time I visit Aberdeen.
Stayed 4 nights in Aug 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ricky

Stayed 4 nights in Aug 2025

6/10 Okay

Mandy

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the Mercure Aberdeen, the staff were friendly, and the room was comfortable and roomy (with a slope which was quite novel). Unfortunately, there was no fridge and the parking was limited (we squeezed in). Nevertheless, we recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service

Tired and in need of an update

Hotel is dated and needs to be brought up to the required standards
Stayed 2 nights in Jul 2025

2/10 Terrible

James Archibald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Joshua

Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Nice and central

Central hotel that's close to everything in the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were fantastic, room was a lovely size. Establishment might be in need of some fixing up to be more with the times but all was good
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Brittany

Stayed 5 nights in Aug 2025

2/10 Terrible

Alan

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Checked in by a really friendly gentleman on Sunday evening. Gave us a free upgrade and the room had a stunning view of Union Terrace Gardens. The room itself was very small and some weird things like only one bedside cabinet, and the shower was basic. Definitely trying to save water with the low pressure. Bar is slightly pricey but was fine.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Was only in town for a night. Very central and convenient for a quick look around town. Check in quick and efficient. Rooms have all you need, and I do like older hotels with a bit of character. There's parking nearby in a square which wasn't busy so could find a place.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room A little tired in places
Stayed 3 nights in Jul 2025

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