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Brentwood Aberdeen City Centre near Union Street

3.0 star property

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Photo gallery for Brentwood Aberdeen City Centre near Union Street

Reception
Deluxe Quadruple Room
Deluxe Quadruple Room
Front of property
Daily full breakfast (GBP 9.99 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
101 Crown Street, Aberdeen, Scotland, AB11 6HH
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Music Hall
    ‪4 min walk‬
  • Place, His Majesty's Theatre
    ‪8 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Deluxe Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, desk, iron/ironing board, free cots/infant beds

Deluxe Suite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Deluxe Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Single Room

  • Sleeps 1

Deluxe Triple Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Deluxe Quad Suite

  • Sleeps 4

Deluxe Double Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Deluxe Quadruple Room

  • Sleeps 4

Similar properties

Front of property
Highland Aberdeen City Centre
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.7 out of 5, Good, 351 reviews
The price is €41
includes taxes & fees
6 Jan - 7 Jan 2026
Highland Aberdeen City Centre

About this property

Brentwood Aberdeen City Centre near Union Street

Hotel in Aberdeen with a 24-hour front desk
Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
Brentwood Aberdeen City Centre near Union Street offers 116 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Brentwood Aberdeen City Centre near Union Street, you're just a quick walk from The Trinity Centre. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Just a 4-minute walk from The Trinity Centre and 5 minutes by foot from Aberdeen Music Hall
  • Pets welcome for a fee
WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children
  • Self parking fee: GBP 12 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Brentwood Hotel Aberdeen
Brentwood Aberdeen
The Brentwood Hotel Aberdeen, Scotland
OYO Brentwood Hotel
The Brentwood Hotel
OYO Flagship Brentwood
OYO Aberdeen City Centre
OYO Flagship Brentwood Hotel
Brentwood Aberdeen City Union
Brentwood Aberdeen City Centre
Brentwood Aberdeen City Centre near Union Street Hotel

Reviews

Brentwood Aberdeen City Centre near Union Street Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 177 out of 700 reviews
Rating 8 - Good. 255 out of 700 reviews
Rating 6 - Okay. 113 out of 700 reviews
Rating 4 - Poor. 60 out of 700 reviews
Rating 2 - Terrible. 95 out of 700 reviews

Reviews

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stop at this hotel it’s shocking !!! Old dirty staff useless no parking
Stayed 1 night in Sep 2025

4/10 Poor

nicolas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was clean but the hotel and its furniture are old, confort is basic
Stayed 1 night in Sep 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was pricey, but that was because of Offshore Europe. However, I hadn't realised how much the Brentwood had decayed since I last visited (many years ago). This is not a pleasant hotel - it's in urgent need of refurbishment; the building, it's contents, and its cleanliness are a far cry from anything I would consider acceptable. Fellow customers were noisy, sitting in corridors, and looking like they had been placed there by the authorities (perhaps they had). All-in-all not a nice experience and I won't be staying again. Sorry.
Stayed 3 nights in Sep 2025

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities
The shower didn’t work properly, only had luke warm water, there was also no pressure. There was the old pillow sheets left on the floor from previous. The ironing board was broken
Stayed 1 night in Sep 2025

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff helpful and friendly. Room however was not very nice . Bed uncomfortable , wallpaper hanging off wall, holes in wall , no tea and coffee in room, shower mouldy at bottom. Breakfast was very nice Hotel is just very dated
Stayed 1 night in Sep 2025

2/10 Terrible

Charlene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting!

Absolutely disgusting. I had stayed at the Brentwood a few years back and it was fine - had no complaints. On this occasion I was appalled at the lack of cleanliness and services provided with my 4 night stay. The floor was filthy, had never seen a brush or mop in a very long time. As a result, my bed was full or dirt and dust from what was being picked up on my feet. There was no house keeping provided my entire stay, thankfully i had 2 towels to use but I had hoped the bedsheets may have been changed due to the filth form the floor. The shower wasn't in great condition, a clear build up of grime within the door panels and seals. There was other guests hairs dotted around the room. Furthermore, the tv didn't work at all and I was awoken throughout the night by banging of doors in the hall. The plug socket behind the bed was loose which was very concerning! The Kettle plug had been Sellotaped together and had no PAT test sticker on it so it was clearly unsafe to use. I popped into reception on 3 occasions to request a new room, but no one was available so I just had to accept my fate.
Stayed 4 nights in Aug 2025

2/10 Terrible

Bill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Graham

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, avoid at all costs

Dirty, ripped carpet. Broken bathroom door. Mirror light in bathroom did not work. Shower filthy with hair on the tiles. TV didn’t work. Mattress very thin. No bar or restaurant (perhaps a good thing). Noisy, people running up and down the corridors all night. Definitely the worst hotel I have ever stayed in.
Stayed 2 nights in Sep 2025

2/10 Terrible

Christopher, Victoria

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst, WORST property I have ever stayed at. Disgusting mold in bathroom, torn wallpaper, stained and broken furniture, gross carpets, 1 inch thick mattresses, stale smell, filthy bathroom, no security at front door DO NOT STAY HERE. This is an introduction to a developing nation hotel. Expedia should be embarrassed to have this property listed; total lies in the description. I have fully documented pictures of this pit. DO NOT STAY HERE.
Moldy disgusting tub/shower with disgusting shower curtain
Mild and mildew in sink
Broken non working light fixtures
Broken picture frames
Stayed 3 nights in Sep 2025

2/10 Terrible

Shaun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, noisy hotel!

Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and the room we were in was in a corner with 2 other doors right next to our door. At least one person was talking on his phone outside our door at 10pm and it sounded like he was in the room with us. The place has a sleezy boarding house vibe. Wouldn’t stay again. It could do with a renovation.
Stayed 2 nights in Aug 2025

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except was noisy at night
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Avoid!!

Avoid at all cost. Paid for the room but when we arrived they had cancelled the room as the hotel was overbooked. Apparently they give on a first come basis regardless if you’ve paid or checked in online. Check in was at 2pm and we arrive at 3pm! No apology or help to find alternative accommodation. So far no refund as hotel.com weren’t aware of the cancellation
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Could have been better

Its was good but not best experience. Pros: Close to union Square, room is clean, breakfast is good. Cons: shady location, no options for early check in and late checkout, your are at mercy of reception people for customization, too noisy from outside noise
Stayed 1 night in Aug 2025

2/10 Terrible

courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Edgardo Oscar

Disliked: Property conditions & facilities
Very good location. Very convenient and had everything I needed, a bed, a bathroom. Hot water all the time. It suited me very well for the price I paid. 👍
Stayed 5 nights in Aug 2025

6/10 Okay

Nicola

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Staff & service, amenities
Correct info on parking was hard to get before arrival and staff were very impatient.
Stayed 1 night in Aug 2025

2/10 Terrible

Debbie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the worse place I have ever stayed! Firstly the car park was awful round the back of the hotel, limited spaces as most of them were filled with furniture and dirty mattresses. Paid £33 for the pleasure of parking there! Our 1st room was disgusting, no functional window and a blind that wouldn’t close. Mold everywhere and not a bit of the carpet that wasn’t clean. A door that went directly into the room next door, tissue in the hold for the door handle and could hear every word next door was saying. Went to reception to ask for another room but as it was late on they said the couldn’t do anything until the morning. The man on reception tried to sort our blind but it still wouldn’t fully close. Never slept a wink. Went to reception in the morning and was told we had to wait on a room being cleaned. We eventually got this room at 6pm but in the adjacent hotel, and this room was worse than the first one. Was stinking of cigarettes and there was cigarette ash everywhere, the carpet was absolutely disgusting and clearly hadn’t been cleaned. Every inch of this room was awful. Worst thing was a used condom behind the bin under the desk. Again went to complain to reception and was greeted by a very rude and arrogant man who refused to assist with anything. Not his problem as he had already given us another room. Visited reception 5 times with complaints and they don’t give a . tried to get refund but was rejected as they said we never told them about our issues! Avoid
Bath
Shower
Side of bed
Curtains
Stayed 3 nights in Jul 2025

2/10 Terrible

Csilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible overall
Stayed 4 nights in Aug 2025

8/10 Good

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel for price paid. Very convenient for shopping, amenities & transportation.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Awful experience. Hotel iver booked and left us steanded. No help from staff. Avoid this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Suman

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities

Avoid this Hotel

I don’t know how this hotel received the rating it has. Some observations: - the hallways have not been vacuumed in ages noted by the thick accumulation of dust around the edges - the room had a desk that was merely a cut piece of laminate with a raw edge that could never be kept clean nor hygienic - there was old soap in the shower soap holder that is of indeterminate age - no information is available in the room regarding nearby facilities - the TV does not play any live channels as the aerial system has not been maintained - and final insult was the towels left in the room where in fact no bigger than a floor mat. This required going to reception to ask for real towels. Interestingly, we spoke with another guest who was staying for work. He told us that his office had booked it and has told them to never book this hotel again. He had approached us with similar concerns about the conditions. Overall a very poor experience. I would not recommend this Hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Boyan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

disgusting

Disgusting smell in the corridor over the 2 days of our stay; visible dusts on the in-room table; thick marks and dusts on in-room carpets. My young son also got several bits on his head during the stay - not sure what bit, but they should come from the bedding. This is the worst hotel we have stayed in the UK over years. Not recommended at all.
Stayed 2 nights in Jul 2025

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