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"Three people in our party meant use of the sofa bed was inevitable. We booked weeks in advance yet the bed wasn’t pre-made and there was no bedding in ... " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

The comfortable rooms at Hampton Inn & Suites Albany-Downtown get high marks from our customers. During your stay, you're just a quick walk from Times Union Center. Features include free breakfast and free WiFi in public areas, plus 2 restaurants. Built in 2005, this 2.5-star hotel has 175 rooms over 10 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, LCD TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the size of the guestrooms
  • Steps from Palace Theater and 8 minutes on foot from Times Union Center
  • Pets welcome for a fee

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
€82* Per night/room 14 Aug - 15 Aug

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Albany-Downtown ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn & Suites Albany-Downtown

Everyone (1)
3 out of 5

Nice hotel but below par service & noisy neighbors

Three people in our party meant use of the sofa bed was inevitable. We booked weeks in advance yet the bed wasn’t pre-made and there was no bedding in the room. Called the front desk who took two visits and close to half an hour to partly resolve the issue -,we gave up in the end. Biggest problem however was the occupants of the two rooms opposite who had a very rowdy party until we confronted them at 3am. Running along the corridors and shouting at the top of their voices. Again we called the front desk but didn’t see or hear anyone speak to those involved. Wouldn’t stay there again if in Albany at the weekend.

Posted by , from Newcastle on 30 Jul 2018

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About the Hampton Inn & Suites Albany-Downtown

Location 25 Chapel St, Albany, NY 12210

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Albany-Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton Inn & Suites Albany-Downtown was completed in January 2017. This Albany hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 2005
  • Buffet breakfast (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (12.4 km / 7.7 mi)
  • Train station: Albany-Rensselaer Station (3 km / 1.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Albany-Downtown offers 175 forms of accommodation with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

DPs – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Yonos – This fine-dining restaurant only serves dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per weekService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Number of children who can stay for free – 12
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Albany-Downtown
  • Hampton Inn Hotel Albany-Downtown
  • Hampton Inn Albany-Downtown Hotel
  • Hampton Inn Suites Albany Downtown
  • Hampton & Suites Albany Albany
  • Hampton Inn & Suites Albany-Downtown Hotel
  • Hampton Inn & Suites Albany-Downtown Albany
  • Hampton Inn & Suites Albany-Downtown Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.