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Best Western Plus The Connaught Hotel & Spa

4.0 star property

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Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony
Indoor wedding
Lobby
Reception
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Place, Bournemouth International Centre
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪11 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View | Room amenity

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

Spa King Suite

  • Sleeps 2
  • Free Wi-Fi

King Suite with Garden View

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Double Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

Twin Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

King Suite with Shower

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

  • Sleeps 2
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Best Western Plus The Connaught Hotel & Spa

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus The Connaught Hotel & Spa. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy British cuisine at Blakes Brasserie, a brasserie with garden views
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the overall condition of the property and the area's walkability
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
Best Western Plus The Connaught Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A hot tub, a sauna, and a terrace are also featured at the business-friendly Best Western Plus The Connaught Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Blakes Brasserie - Overlooking the garden, this brasserie specializes in British cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Gin Bar - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 959 reviews
Rating 8 - Good. 396 out of 959 reviews
Rating 6 - Okay. 118 out of 959 reviews
Rating 4 - Poor. 45 out of 959 reviews
Rating 2 - Terrible. 14 out of 959 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, the room was big and the bed was very comfortable, the pool and spa was a nice treat after a long day.
Stayed 2 nights in Jan 2026

2/10 Terrible

Chloe

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Really good value for money. Room was clean, shower was hot and had good pressure. The pool and spa facilities were lovely. Good location, and easy to park.
Stayed 1 night in Jan 2026

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy but the spaces are tiny
Stayed 1 night in Jan 2026

8/10 Good

kezia

Stayed 2 nights in Dec 2025

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean room. A good amount of dust, didnt change bedding once. Staff was helpful. All basement facilities was great. Was verbally abused multiple times in the immediate surrounding area
Stayed 7 nights in Jan 2026

8/10 Good

Louise

Liked: Cleanliness, amenities
Had to change rooms , staff pleasant but lack of do resulted in slow service . Have been before and really enjoyed , frlt it fell short this time
Stayed 3 nights in Oct 2025

4/10 Poor

Pete

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were nice, room was decent, food was shocking
Stayed 1 night in Jan 2026

6/10 Okay

MARGARET, Melksham

Liked: Cleanliness
Room was pleasant but freezing cold . Put heating on highest setting but just didn’t warm up. Had to sleep with woolly hat on 🙈. Breakfast was average quality but again.. cold. Hot plates must have been faulty.
Stayed 1 night in Jan 2026

10/10 Excellent

Precious Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb stay!
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
Nice Spa facilities
Stayed 1 night in Dec 2025

8/10 Good

Sallie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were excellent particularly waiting staff in the restaurant. Dinner was delicious & buffet breakfast had good choice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay as always.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Nelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved pur stay - we will certainly be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Zaynab

Liked: Cleanliness, staff & service, amenities
The room was very clean.The staff were very kind, helpful and friendly. We loved the facilities at the hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2025

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very comfortable stay. Staff polite and helpful. Very easy access to the beach. Slightly outside of town so limited selection of restaurants and cafes locally (recommend Goat & Tricycle pub down the road), but most of what you want is within 10 minutes' walk. Breakfast is fairly expensive for a standard hotel buffet. Okay if staying for a night or two, but would suggest skipping the buffet and going to a local cafe if staying longer. Much better food (and better value!).
Stayed 5 nights in Nov 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!
Stayed 1 night in Nov 2025

4/10 Poor

Malvin

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Basic room but that’s what we paid for, nothing special
Stayed 1 night in Nov 2025

8/10 Good

Sheneera

Stayed 1 night in Nov 2025

10/10 Excellent

Lianne

Stayed 1 night in Nov 2025

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