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Queens Hotel & Spa Bournemouth

4.0 star property

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Photo gallery for Queens Hotel & Spa Bournemouth

Garden
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served
Indoor pool
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Meyrick Road, Bournemouth, England, BH1 3DL
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Airport, Southampton (SOU)
    ‪46 min drive‬

Room options

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed, Mobility Accessible

  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

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About this property

Queens Hotel & Spa Bournemouth

Family-friendly hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Queens Hotel & Spa Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, hot stone massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Queens Hotel & Spa Bournemouth offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2809 square feet (261 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Queens Hotel & Spa Bournemouth. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Queens Hotel & Spa Bournemouth was completed in July 2020.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The Queens Restaurant - This brasserie serves breakfast and dinner.
The Queens Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
The Queens Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Queens Bar
  • The Queens Cafe
  • The Queens Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 6 steps to reach entrance
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free limited smartphone calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Limited smartphone data usage
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Queens Bournemouth
Queens Hotel Bournemouth

Queens Hotel & Spa Bournemouth Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 170 out of 748 reviews
Rating 8 - Good. 247 out of 748 reviews
Rating 6 - Okay. 172 out of 748 reviews
Rating 4 - Poor. 104 out of 748 reviews
Rating 2 - Terrible. 55 out of 748 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Megha

Business traveller
Disliked: Property conditions & facilities
Not good sound proofing. No hot water in shower No still drinking water in room
Stayed 2 nights in Sep 2025

8/10 Good

Peta Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great and expedited service .
Stayed 3 nights in Aug 2025

8/10 Good

Saurav

Stayed 2 nights in Jun 2025

6/10 Okay

Simon

Stayed 1 night in Aug 2025

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Few positives and few negatives about our stay. We arrived at the hotel around 11am and tried to check in but obviously this was not possible as we knew the check in was 3pm but we thought we would try anyway. Onto actual checking in at 3pm, we were told our room was not ready as the housekeeping were behind, I personally think this isn’t good enough as 3pm is a late check in time as it is. Staff told us they would come get us from the bar when this is ready, but I had to ask again at 4pm if it was ready. During the 3 day stay we heard numerous of guests complain about the paying for parking, rooms not looking how they are advertised. We also admit that paying for parking shouldn’t be a thing as we are already paying a premium to stay here. However, we thought our room was up to standard and as advertised. We had breakfast both mornings and ate for tea at night one night, we think the food was great and the service was excellent from the staff. The lift had stopped working from the moment we arrived, this was also a very small lift that couldn’t fit more than 4 people in (also suitcases) and our room was the 4th floor. The walls within the rooms are paper thin, we can hear absolutely everything from other rooms. One big negative from us is that the hotel across the road, Britannia hotel, has recently closed down and become an illegal imigrant hotel. They hang around the hotel in small groups and the mess along the street was awful. We did feel safe(ish) but others may not.
Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Lyn

Stayed 3 nights in Jul 2025

8/10 Good

Victoria

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bablu

Liked: Cleanliness, staff & service
Nice location from beach, very calm and quiet hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Lauren

Liked: Cleanliness
Disliked: Staff & service, room comfort

A disappointing experience, poor management.

The hotel was clean and generally fine, but our stay was ruined by a serious issue and poor handling by staff and management. At 2am on the first night, the A/C unit in our room started making an awful, jackhammer-like noise that lasted all night. We couldn’t sleep at all. We reported it to the night manager, who said there was nothing he could do—the hotel was fully booked, and due to health and safety rules, he wasn’t allowed to touch the unit. He said it would be reported to maintenance in the morning. The next day, I spoke to the duty manager, who apologized and told me the night manager *could* have called an on-call maintenance person. He offered us a free dinner and some drinks, but I said that wasn’t good enough—we paid for a night’s sleep and didn’t get one. He said he didn’t have authority to offer more, but the hotel manager Maurizio would call me on Monday. If not, the duty manager (Marco) would call instead. It’s now Thursday and I’ve heard nothing. I’ve called the hotel daily—no one answers, voicemail boxes are full. To make matters worse, the night manager admitted this A/C issue had happened before. When maintenance did arrive, it took five minutes to fix—a clogged pipe that should’ve been cleaned regularly. The hotel has potential, but the lack of staff training, guest support, and basic follow-up from management made this a frustrating and disappointing experience.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alexandra

Travelled with partner
Liked: Cleanliness
The property is well located and the breakfast was great, we were very impressed with your Saturday morning gentleman histokh breakfast - he knows how to treat customers. Otter staff members in reception were rude, when guests approach Reception, they should be at least acknowledged even if you can’t get to them that instant, an acknowledgment and a smile and I will be right with you. But to ignore us? Big fail, and so basic. Likewise we asked to purchase a coffee from the proper coffee machine in the restaurant which no one had time to make! Finally, it was inconvenient to have to call down to Reception to turn the air conditioning on in our room. It ate our time for 15 minutes trying to figure out the control box, then all extentions to Reception went to voicemail, so I had to go all the way down to ask then oh yes I can turn that on for you! Why didn’t you do that when we checked in! What a waste of time. It’s a nice hotel and I’m sure it do your best but these basic things would have made our stay great.
Stayed 1 night in Jul 2025

2/10 Terrible

Intisar

Disliked: Staff & service
The food was not good and the same breakfast, not even included in my booking which I paid as breakfast included. I didn’t like it
Stayed 3 nights in Jul 2025

4/10 Poor

Ali

Travelled with family
Disliked: Amenities, property conditions & facilities
Hidden costs like having to pay for the privilege of parking at the hotel we are staying at is ridiculous. Requests for broken bathroom lights to be fixed not met (and probably never will be). You can hear the movements, talking, footsteps of every guest in their rooms (no soundproofing whatsoever!) so dont forget your earplugs!! Better still, save your money and go elsewhere. We thought the food would be better but the bread and butter to nibble was a joke. 2 frozen nobs of butter we had to try and slice with a knife and fork…..sigh…the best bit (other than leaving, was the cosmo cocktails…thank you barman
Stayed 2 nights in Jul 2025

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection. Very nice room. Water and tea and coffee wasn't replenished every day of our 4 night stay.
Stayed 4 nights in Jun 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel as beautifully decorated and for the price was stunning. The breakfast was lovely and good value for money
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

Lovely hotel well located for town and beach etc Excellent bar and staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, had a great time.
Stayed 1 night in Jun 2025

6/10 Okay

aarron

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ok but slightly miss leading

I choose this hotel as it advertised sound proofed rooms, a gym and a pool/spa. Not the case for sound proofing, I had a family above me, could even hear them snooring. The Gym was terrible and the Pool wasnt very good either. I would of stayed elsewhere and gone to a proper gym if i knew. Mostly the hotel was done up well for an old building. Room was comfy and hotel staff good. Had to pay £10 for parking which seemed a bit odd though considering.
Stayed 1 night in Jun 2025

8/10 Good

Annetta

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Cameron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not suitable for a family at all, was filthy with visible mould too. We were put on the top floor ave the lift broke 3 times on our 2 night stay. Highly don’t recommend this place at all
Stayed 2 nights in May 2025

10/10 Excellent

Janika Lyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is great, location is great as its few minutes away from the seaside. The room is modern, clean and neat. Everything was superb. The only down side was the rooms were not sound proof. As me and my toddler walked at the corridor coming back to our room, we can clearly hear people moaning and the bed moving--- clearly they were being intimate to the next level. We can hear as well someone having a shower as we passed by. Would I recommend? Yes if you are staying without children.
Stayed 2 nights in May 2025

6/10 Okay

Chris

Disliked: Staff & service

Just about OK

Location was ok. The hotel is tired and needs updating or replacing. It is cheap and is dog friendly. There are better alternatives though.
Stayed 2 nights in Mar 2025

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