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The Connaught Lodge

4.0 star property

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Photo gallery for The Connaught Lodge

BBQ/picnic Area
Daily buffet breakfast for a fee
Sauna, hot tub, steam room, body treatments, aromatherapy
Indoor pool
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
32 West Hill Road, Bournemouth, England, BH2 5PH
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth International Centre
    ‪6 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.8 out of 10
Good
(71 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Standard Room, 1 Double Bed, Non Smoking, Balcony
Best Western Plus The Connaught Hotel & Spa
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.2 out of 5, Very good, 920 reviews
The price is €67
includes taxes & fees
11 Jan - 12 Jan 2026
Best Western Plus The Connaught Hotel & Spa

About this property

The Connaught Lodge

Hotel with a full-service spa, 8-minute walk to Bournemouth Beach
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
The Connaught Lodge offers 26 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bluewater Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at The Connaught Lodge. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Blakes Brasserie, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, facials, or aromatherapy at Bluewater Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach
The Connaught Lodge offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 689 square feet (64 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly The Connaught Lodge. Parking is available for a fee.

This 4-star Bournemouth hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blakes Brasserie - Overlooking the garden, this brasserie specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Gin Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 to 17.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (689 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 to 17.50 per person
  • Self parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Connaught Bournemouth
Connaught Lodge
Connaught Lodge Bournemouth
The Connaught Lodge Hotel
The Connaught Lodge Bournemouth
The Connaught Lodge Hotel Bournemouth

The Connaught Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 828 reviews
Rating 8 - Good. 300 out of 828 reviews
Rating 6 - Okay. 128 out of 828 reviews
Rating 4 - Poor. 61 out of 828 reviews
Rating 2 - Terrible. 24 out of 828 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ross

Stayed 1 night in Sep 2025

2/10 Terrible

Patrick

Stayed 1 night in Sep 2025

4/10 Poor

Avais

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very cold welcome, no smile nor warm courtes, treated like a customer buying a takeaway in busy shop. Clearly struggling with directions to my room in an outbuilding but just kept getting repeat instructions, one of the 3 people on the counter (not doing anything else) could have easily stepped out with me a guided me to my room. Room was tiny and the bathroom ridiculously small, could just about get in sideways. Being a first time customer thought they would try and impress for return custom. Not checked SPA facilities so cannot comment.
Stayed 1 night in Sep 2025

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, staff & service

Lovely Stay

Great hotel, great staff. A bit dated, could use modernisation.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great there was a gym and swimming pool on site and also spa as well
Stayed 5 nights in May 2025

6/10 Okay

M C

Travelled with family

Few days beak

Never heard of car parking charges for a blue badge. All receptionists were not as welcoming as i had in my previous hotel experiences. Room rather small only 1 person could walk around at a time.
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We should have booked direct and we would have saved £24 on parking.,a lesson learned.
Stayed 2 nights in Sep 2025

8/10 Good

Yetunde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Ariel

Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed with this hotel. The photos on Expedia show all of the photos for the Connaught Hotel and not the Connaught Lodge which is a different building. The rooms aren’t as nice and the Expedia listing is not representative of where you’ll stay. On top of this: - the sink tap flooded the bathroom when using - the TV barely worked - housekeeping didn’t leave any towels - the bed was very uncomfortable and the pillows were possibly the worst pillows I’ve ever seen in a hotel. They charged additional for parking. Overall a very disappointing stay and an exceptionally misleading Expedia listing.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great staff, underwhelming hotel

The hotel is ok, but the rooms are in desperate need of a refurb. We had mold in our room and the air con rattled every 5 minutes, which kept us up at night. We had to change rooms. This was done very quickly and the staff were fantastic. The 2nd room ceiling had the paint peeling quite badly, and the air con still rattled just not as often. Walls were very thin, we could here everything from the rooms next door and above. For the price it was a bit underwhelming. The location is pretty good, few mintues to town or the beach, the staff are great. But the hotel itself needs work. Also £12 a night just to park in their car park, is a bit cheeky. Your already paying for the room and its a private car park.
Stayed 3 nights in Aug 2025

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked pool,staff called about lost item, and helped with luggage, bed good, window opened. Didn't like: fee to park! Room in old tired annex, up stairs, and still not cheap though not in main nicer building. The bath plug wouldn't hold so no bath.
Stayed 1 night in Aug 2025

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to get to beach. Pool facilities as well. Comfortable room. However restaurant very quiet, not much atmosphere and menu not as good as the first time I visited a few years ago.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Travelled with partner
The Spa and Gym facilities was good. The staff were lovely.
Stayed 5 nights in Aug 2025

4/10 Poor

Joshua

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in the 'Lodge' next door to the main hotel. Which is a time capsule of decor and carpet stains. The finish of the Lodge is dated and and seemingly has paper thin walls and MDF doors. The photos are extremely complimentary - and the actual rooms are dark, old and not pleasant to be in. Staff were fine. Breakfast sucks. Parkings a nightmare (you have to pay, but good luck fitting a normal sized car in the bays). Also, as a note to the hotel, contacting me via whatsapp is not as cool as you think it is. intrusive and unprofessional. Unbelievable cost per night considering the age and state of the Lodge. Wouldn't stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this hotel for a spabreak as read online it was an excellent spa hotel. My room was comfortable and had everything i needed. However the spa facillities were quite dissapointing. There are dirty areas and litter around the poolside. There were young children and babies with nappies on in the jacuzzi this is most unacceptable,as is extremely unhygienic and also dangerous for young babies. There were toddlers with inflatables in the jacuzzi aswell. Parents should be responsible in keeping their offspring under supervision and should adhere to rules around the spa area such as no phones,no children in the jacuzzi etc.but sadly they fail to do so. I would strongly suggest much larger,clearer signage in the jacuzzi area forbidding access to children and use of phones. Also after spending a while in the spa area myself i noticed a considerable lack of attendance by the spa staff in keeping the rules adhered to. They only popped their head round the door very seldomely. So after spending one night at the hotel and paying an extra £30 to use the spa the next morning and finding myself anxious and concerned about the above i went home feeling stressed rather than destressed and felt i needed a good wash. Not what youd expect of a spa break in a reputable Hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Stayed 2 nights in Aug 2025

4/10 Poor

D

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not great. Uncomfortable.

The sheets were uncomfortable, the pillows were old and really bad, and even when I received two additional ones, they were really uncomfortable. The internet worked intermittently. Very disappointing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and spa facilities. Would come again!
Stayed 2 nights in Aug 2025

6/10 Okay

Blerta

Liked: Staff & service, amenities
The hotel has good location ,near to beach and town centre close to shops and restaurants .Also used the other facilities including on our reservation such as indoor pool and sauna.The room was small not very much clean but okay for 2 nights.Also breakfast was good.
Stayed 2 nights in Aug 2025

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for beach and town. Good breakfast and lovely pool. Disappointed that steam room was not working and jacuzzi was half working. Room was pleasant but tight to get around the bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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