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DURLEY CHINE HOTEL

3.0 star property

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Photo gallery for DURLEY CHINE HOTEL

Interior
Double Room, 1 Double Bed
Lobby sitting area
Lobby
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room

Explore the area

View in a map
9 Durley Road South, West Cliff, Bournemouth, England, BH2 5JH
  • Place, Durley Chine Beach
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪71 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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  • Breakfast available
  • Parking available
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The price is €79
includes taxes & fees
14 Jun - 15 Jun
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About this property

DURLEY CHINE HOTEL

Self parking, laundry facilities, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Housekeeping is available on request.
DURLEY CHINE HOTEL offers 41 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at DURLEY CHINE HOTEL, you're just a quick walk from Durley Chine Beach. Enjoy features like free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
DURLEY CHINE HOTEL offers its guests laundry facilities, express check-out, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Bournemouth hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 7 2022 to December 31 2023 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per day
  • Late check-out fee: GBP 30.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croham Bournemouth
Croham Hotel
Croham Hotel Bournemouth
The Croham Hotel
DURLEY CHINE HOTEL Hotel
DURLEY CHINE HOTEL Bournemouth
DURLEY CHINE HOTEL Hotel Bournemouth

DURLEY CHINE HOTEL Reviews

Reviews

6.6
Rating 10 - Excellent. 56 out of 341 reviews
Rating 8 - Good. 103 out of 341 reviews
Rating 6 - Okay. 98 out of 341 reviews
Rating 4 - Poor. 52 out of 341 reviews
Rating 2 - Terrible. 32 out of 341 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

SARAH

Disliked: Staff & service, room comfort

Stolen personal property

The hotel was ok but not particularly clean or hospitable- no staff on duty except one man on check in. The bedvwas the most uncomfortable ive ever slept in. The worst thing is they have stolen my property- i left an item of clothing in the room and despite many calls and messages left , as they never answer personally, i have had no contact. I have also tried Hotels.com to discuss this issue and theur live chat line is useless. No response despite waiting for contact as instructed. The item was a gift and all i want to do is send them postage to return it to me as it was a gift.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely manager staff was very friendly, the price for the room was a downfall but other than that everything was good
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Liz

Disliked: Staff & service, amenities, property conditions & facilities
Appalling - don’t book to go here. I wouldn’t throw good money after bad to go back
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Satinderpal

Disliked: Cleanliness, staff & service

No good experience

My room very small.very uncomfortable . Bin had rubbish. No coffee ☕️ and no sugar.bathroom very small toilet seat dirty, parking paid £10 ..
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really comfortable stay and staff were welcoming. Hotel is basic but all we needed as weren’t in the hotel very much.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same as above

Helpful and good clean room
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

Three day stay

Nice friendly staff
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in May 2022
Verified

4/10 Poor

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to town and the beach. However the condition of the hotel is very unclean and tired. The walls in the room were covered in stains. Also the bedding had stains all over the ‘duvet cover’. The duvet itself was ripped all over. The room looked like it had been used to house homeless people and hadn’t been properly cleaned/updated since the homeless people has left. Seriously avoid this hotel!
Stayed 1 night in Sep 2021
Verified

6/10 Okay

eve

Disliked: Cleanliness
the mattress was rock hard and didn’t have a good night sleep at all. The bed sheets had stains on, this also being the case for the towels aswell. No shower gel ect was provided either which i feel is a basic thing expected at a hotel
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and content
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Very dissatisfied with this hotel, check in was a struggle I booked through Expedia double room was randomly given a twin room because apparently that’s what I had booked, showed reception the room I had booked on my phone and didn’t care at all. Paid to park on site which is fine if you don’t want work vans parking right on your car to damage it because there’s a more expensive car the other side to give them adequate space to get in. Construction Workers everywhere making noise, going in and out of hotel all night to smoke, shout in the street. Room above was building their own furniture all night by the sounds of it, very restless sleep indeed. The only nice welcome we had was in the morning by a different guy at reception on check out. Please be advised if you stay here be prepared to have no sleep and your car and your property to not be given a crap about and you pay for that privilege!
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

The hotel was very run down and beds near to braking, couldn’t sleep at all. Very outdated and desperate needs of refurbishment. Shower was small and tight and knees touched bath when using toilet. Such a bad experience that it spoilt the overnight stay for the air festival in Bournemouth. Spend more money and avoid!
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Stuart

Disliked: Staff & service

If your not bothered about service

Reception person was not that friendly seem like he didn't really care about costumer service
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Shannon

It was ok..an average hotel and stay. Parking could of been better, only a few spaces at front of hotel and small spaces. The rest of the car park was at back, and very confusing. Got told it was ok to park and pay after 30 mins, but when I went back to pay once I had taken my luggage up to room. I noticed the parking says pay on arrival, not very happy as that’s what the staff had told me. Cleanliness was average, only stayed one night. A lot of money for one night. Positive side of it is that it is very close to the beach, walking distance.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long journey, we looked forward to resting in a clean, spacious room, similar to those shown on the website. Unfortunately, that was not to be. Our room was the size of a postage stamp, with a bathroom similar to one you might find in an under-stairs cupboard. Old, dated, with some drawers so tatty we stopped attempting to use them, the room would have made a perfect set in a 70s sitcom. After spending the best part of £300 for two nights, I was hoping that we might be awarded more than one bar of soap and a mouldy shower curtain to complement our stay. Actually, we did. There two unwrapped teabags, clearly retrieved from a box of PG Tips, dumped into some little cups, making up our 'facilities'. The room faced out onto a noisy roundabout, where wannabe Ayrton Sennas practiced their manoeuvres all night long. After politely enquiring about the 'breakfast' listed with our room on the website, we were told, 'Not doing breakfast, because Covid'. OK, so not even a little bag with a piece of fruit and a yoghurt in our room then? I guess not. Perhaps the person in charge of making the lack of breakfast clear on the website (and deducting the cost) was off sick that day. The guests were required to wear face masks through the public areas of the hotel. Fair enough. But I couldn't help but wonder why the group of men crowded into the tiny bar watching football with the manager were exempt from mask wearing and social distancing. Perhaps they were asked to take a test first.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The bed was very poor, it really didn’t do my back any good..the shower was awful and flooded..and the tv might as well not have been there it was the smallest I have seen in years and kept loosing the signal so did not get the whole program
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Over priced poor quality.

The car park facilities very small & tight you have to pay £4.50 until noon the following day. Reception was not overly welcoming or helpful. Bathroom tin the room was very small. Toilet so close to the bath tub very hard to use. Water stopped working in the shower so was unable to shower in the morning. Bed was very soft and not very comfortable. Very expensive for poor quality. Would not recommend!
Stayed 2 nights in May 2021
Verified

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok for business

Staff need a little more training ,curt and impolite. One t bag and one offee sachet in the room im sure i could have asked for more but really??
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities

weekend away

Grumpy receptionist, room ok shower Luke warm & poor water pressure
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel helpful friendly staff nice walk to beach . Great stay would go back
Stayed 3 nights in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place available to book short notice. Won’t go back.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

We will not be staying here again

The hotel rooms are tired with non matching furniture, broken ceiling light, old stained beside lights-one not working, stained bed linen. The room had dirty finger marks all around the light switches and door handles and clearly is in need of a deep clean. The sink in the bathroom did not drain so after having a shave it took ages for the water to drain, so I could brush my teeth. The shower leaked from the tap so you got sprayed from the bottom of the tap with hot water whilst it was coming out of the shower head. There was cling film around the smoke detector, this was reported to reception, to be told don’t worry you will not be charged for this as we have let the management aware. The cling film was not removed during our stay which meant there was no smoke detector in our room. There were cigarette butts on the ledge outside the window that had clearly been there for sometime. My main concern was the lack of deep cleaning especially in light of Covid.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

jason

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible.... Avoid!

Horrible experience. Dirty carpets, tiny room, TV working intermittent ly with dirty, broken remote, broken bedside lamp, lumpy, very thin mattress, broken bathroom fan, tap, shower pipe, toilet roll holder. Charges for WiFi and parking Wish I'd read the reviews before booking. Never again!
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Expedia Relocation

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not happy with this hotel. No air condition in the room. Very stuffy and no cold drinks
Stayed 1 night in Aug 2020

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