The Cumberland Hotel - OCEANA COLLECTION

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Where to?

Dates

September 2025

October 2025

Indoor pool, outdoor pool, pool umbrellas, pool loungers

Double Room, Balcony, Sea View | View from room

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Bar
Room service

Explore the area

27 East Overcliff Drive, Bournemouth, England, BH1 3AF

Bournemouth Beach
‪4 min walk‬
Bournemouth International Centre
‪16 min walk‬
Bournemouth Pier
‪16 min walk‬
Southampton (SOU)
‪43 min drive‬

Room options

Standard Single Room

10 sq m
Sleeps 1
1 Twin Bed

Crash Pad Single Room

12 sq m
Sleeps 1
1 Twin Bed

Compact Double Room

Good

16 sq m
Sleeps 2
1 Double Bed

Standard Double Room

Good

18 sq m
Sleeps 2
1 Double Bed

Standard Double or Twin Room

Very good

15 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

5 Oct - 6 Oct

About this property

The Cumberland Hotel - OCEANA COLLECTION

On beach with outdoor pool, near Bournemouth Pier

Spend the day relaxing on the beach or pampering yourself at The Cumberland Hotel - OCEANA COLLECTION's full-service spa.

The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Our customers tell us they can't get enough of the helpful staff at The Cumberland Hotel - OCEANA COLLECTION. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy international cuisine while dining at Mirabelle
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and outdoor pools
Indulge with massages, body treatments, or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Within a 15-minute walk of Bournemouth Beach and Bournemouth Pier
Dogs welcome for a fee (restrictions apply)

The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 12 per night)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Private picnics
Snack bar/deli

Restaurants on site

Bar Ventana Grand Cafe
Mirabelle

Things to do

Billiards/pool table
Full-service spa
Indoor pool
Indoor pool (guest access)
Outdoor pool
Outdoor pool (guest access)

Family friendly

Children's dinnerware
High chair
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

4 meeting rooms
Business centre
Computer station
Conference centre (1,970 square foot of space)

Outdoors

On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Thai massages

Accessibility

Lift

1 building
4 floors
Art Deco architecture
Banquet hall
Built in 1937
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Plasma TV with digital channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle

Desk
Heating
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):

One of the swimming pools
Spa

The following facilities will be closed during January, February, March, April, December, and November:

Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
Self parking fee: GBP 12.00 per night
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth

Cumberland Hotel Bournemouth

Cumberland Hotel OCEANA COLLECTION Bournemouth

Cumberland OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel

The Cumberland Hotel - OCEANA COLLECTION Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Joanne

21 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Edward

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

8/10 Good

ken

15 Jun 2025

Liked: Cleanliness, staff & service

Only one lift that takes a maximum of 3 people which is too small for the size of the property.

Stayed 2 nights in Jun 2025

8/10 Good

Johanara

Travelled with family

13 Jun 2025

Liked: Cleanliness, staff & service, room comfort

The rooms were very comfortable and clean but i feel the landings and the stairs could do with updating. Carpets look old and worn and carpets are not the most hygienic. The pools were cold and the areas around the changing rooms could have been cleaner. Also more lockers are needed in the sister hotel for users of Sauna and indoor swimming pool. Also was not too happy that we had to pay more for the car park particularly when the space is not guaranteed. I felt like once i found a parking spot i could not take my car out again as i would not have been able to get a parking space upon return. Overall we were happy with our stay it was a great location. The customer service was good. If they can improve on the issues mentioned above it would be great

Stayed 1 night in Jun 2025

2/10 Terrible

Sampath

Travelled with group

7 Jun 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Not that great

Stayed 1 night in Jun 2025

10/10 Excellent

Dayle

Travelled with family

5 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in May 2025

8/10 Good

Katy Louise, SITTINGBOURNE

Travelled with family and small children

31 May 2025

Liked: Amenities

Disliked: Property conditions & facilities

We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.

Stayed 2 nights in May 2025

8/10 Good

Ann

27 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Esther

Travelled with family

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Terena

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely and clean , staff really helpful . Could do with a lick of paint externally

Stayed 1 night in May 2025

8/10 Good

Laureen

Travelled with group

24 May 2025

Liked: Cleanliness, staff & service

A little shabby from our last stay in 2021. Chairs worn, chairs so low could not get out of unaided. If we had booked we would not have had to pay £12 a night parking. So will book direct next time.

Stayed 4 nights in May 2025

10/10 Excellent

murugan

22 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

6/10 Okay

Andrew

17 May 2025

Disliked: Property conditions & facilities

This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine. Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance. We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing. We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed. We understand some of the facilities were in the next door hotel which was not explained to us on arrival. Overall a disappointment.

Stayed 2 nights in May 2025

10/10 Excellent

Martin

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was really nice will go again

Stayed 1 night in May 2025

6/10 Okay

Norma

9 May 2025

Liked: Amenities

Excellent breakfast but hotel rooms tired and needing refurb.

Stayed 1 night in May 2025

4/10 Poor

Jose

7 May 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The property is run down. The room is too small and bed very uncomfortable. This property is not a 4 star.

Stayed 2 nights in May 2025

8/10 Good

Liam

Business traveller

6 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.

Stayed 1 night in Apr 2025

10/10 Excellent

Bertha Roxana, Berkhamstead

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice

Stayed 2 nights in May 2025

10/10 Excellent

Colleen

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

8/10 Good

Phil

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

6/10 Okay

Brian

3 May 2025

The hotel is eighty years old so am I we both need

Stayed 4 nights in Apr 2025

6/10 Okay

Naomi

Travelled with partner

3 May 2025

Liked: Cleanliness, staff & service, amenities

It was ok, but pricy for what it is, beds not very comfy at all, lounge bar and outside area nice, staff nice, didn’t appreciate drilling at 7.30 in the morning, was clean

Stayed 1 night in May 2025

10/10 Excellent

Ionel

2 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Maud

1 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Travelled with family

1 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay for a funeral

Myself and a large amount of family booked to stay as the hotel were also providing services for my mothers post funeral reception. From start to finish everyone we dealt with were exceptional. Professional and sensitive to our situation throughout our stay, managing to accomodate everyone's needs as they came. The reception team, bar and restaurant staff and the guys sorting out the function room were great. Our actual room and those of my family were all very clean and comfortable. We ate in the restaurant at short notce with no issues and ate in the bar area at various points, with all the food being very good. We have stayed a few times over recent years and always get great service. The location is great and handy for town as well.

Stayed 2 nights in Apr 2025