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The Norfolk Royale Hotel

4.0 star property

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Photo gallery for The Norfolk Royale Hotel

Fitness facility
Garden
Daily English breakfast (GBP 15 per person)
Bar (on property)
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Richmond Hill, Bournemouth, England, BH2 6EN
  • Place, Bournemouth International Centre
    ‪6 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Executive Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Norfolk Royale Hotel

Edwardian hotel with a 24-hour front desk and an indoor pool
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a hot tub, 24-hour room service, and a business center.
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
The Norfolk Royale Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Genting Casino Bournemouth. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre
The Norfolk Royale Hotel offers its guests an indoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Norfolk Royale Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

Reviews

The Norfolk Royale Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 375 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

8/10 Good

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Prem

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property needs renovation how ever well maintained. Satisfactory loved the location and room. The best of all is staff everyone were good .the Gardner, receptionist both the girl and the boy on the day of arrival excellent service. A credit goes to a young lad came over to the room and fix the Fan. As well as a great smile and service.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark Winard

Stayed 1 night in Jul 2025

10/10 Excellent

Omar, Reading

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Nice clean rooms with lovely bathroom. Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stylish, spacious and very comfortable and was “tidied” every day by housekeeping staff. Staff on reception were polite and helpful. I did not use the restaurant facilities or the swimming pool/ jacuzzi so cannot comment on them. I would definitely stay at this hotel again, I enjoyed my stay and the location of it is very good for sightseeing around Bournemouth.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2025

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well managed hotel with good and attentive staff, excellent very well maintained rooms and property overall. A traditional hotel, comfortable with its loung and bar, with none of the weariness, often chronic, associated with hotels of the period. Very well done, please keep it up.
Stayed 4 nights in Jul 2025

8/10 Good

jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Comfortable stay
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Angelica, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was renovated and very nice. The pool area was an plus and enjoyable temperature. However, there were a lot of loud noises at 6am.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness
Reception/check in very efficient, parking good, location very good, swimming pool tiny, not worth getting wet for, breakfast disappointing (cheap ingredients) and poor service on a Sunday in restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Elvio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy swimming.
Stayed 3 nights in Jul 2025

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Day Bournemouth Break

Disappointing not to get access cards upon arrival as they had run out! Once sorted the stay was very good. Cooked breakfast was good with the exception of the sausage, just don't eat it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay

Overnight stay in Bournemouth - staff were great, location was perfect, yummy breakfast, bedroom was a good size & relatively quiet. Hotel a little tired which is sad as it’s such a beautiful building, but we enjoyed our stay at a very reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Stayed 4 nights in Jul 2025

6/10 Okay

garry

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Alexander

Business traveller
Liked: Staff & service

Old, faded and tired

The Norfolk Royale is a hotel that was once one of Bournemouth's most prestigious hotels but it has now lost it's sparkle and has faded into just another hotel. Upon checking in, I was advised the breakfast would be busy as they had a number of coach parties booked in. Almost all the guests were OAPs enjoying a trip to the coast. My room was a great size but very tired and in need of redecorating and updating. It was extremely noisy from the traffic until quite late. Strangely, the hotel didn't appear to have a restaurant so I was obliged to find dinner elsewhere. Breakfast was well managed by pleasant staff. My view is that the Norfolk Royale is not a hotel I would return to.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was in a great location. Staff were friendly and helpful. Room was comfortable and very quiet. We would come again!
Stayed 1 night in Jun 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Abdul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel stay

Not good, the bathroom leaked water into the room leaving the carpet soaking wet. I told the receptionist but nothing been done.
Stayed 1 night in Jun 2025

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