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The Norfolk Royale Hotel

Property class: 4

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Photo gallery for The Norfolk Royale Hotel

An indoor swimming pool with a glass ceiling, tiled walls, and multiple light fixtures.
A restaurant with a long dining table, wooden chairs, and a bench.
A rooftop garden with green glass structures, outdoor seating, and a view of a church spire in the background.
The facade of The Norfolk Royale Hotel with a grand entrance, multiple flags, and ornate architectural details.
A restaurant with a long bench seating area, multiple tables with white tablecloths, and wooden chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Richmond Hill, Bournemouth, ENG, BH2 6EN
  • Place, Bournemouth International Centre
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪18 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard double room

A hotel room with a bed, a TV, a desk, and a chair.

Standard double room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for standard single room

A hotel room with a bed, two bedside lamps, a nightstand, and a window with curtains.

standard single room

  • 20 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard twin room

A bathroom with a toilet, a freestanding bathtub, a sink, and a glass-enclosed shower.

Standard twin room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Norfolk Royale Hotel

A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and 24-hour room service.
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The Norfolk Royale Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre
The Norfolk Royale Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Norfolk Royale Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1002 reviews
Rating 8 - Good. 377 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jennifer

Liked: Staff & service, amenities
Room was very clean but a little dated, didn’t use the restaurant or pool. Staff lovely and friendly. Would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is stunning and amazing!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a besti
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Charles Jason

Liked: Cleanliness, staff & service, amenities
Friendly pleasant staff. Location of the hotel is superb.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were really nice, long opening hours too. Nice garden area. Only downside was room was quite hot and there was only a small fan, wouldve been horrible in summer
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the staff is very friendly but with breakfast they need to be better
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities
My mum loved her weekend away there.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Staff very attentive and hotel room and facilities meet every need.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, bit dated in areas but that wasn't a problem to us. No complaints about our room. All the staff were very friendly. We enjoyed our evening meals at the hotel, breakfast could be improved slightly. Great location also an added bonus was the car park underneath the hotel.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Norfolk Royale, lovely having the swimming pool and jacuzzi to ourselves and really good to have the car park next to the hotel although was slightly pricey. Very close to the centre but not too close that it was really noisy at night which was good. Breakfast was fairly good although would have been nicer to be able to have it a bit later at the weekend. Room was very clean although the room was a little hot and could only open one window. Would stay again
Stayed 1 night in May 2026
Verified review

8/10 Good

Kushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very curtious staff and the stay was lovely.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities
Pleasant hotel and great breakfast
Stayed 1 night in Jun 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Staff were very friendly, room was clean and comfortable.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shamira

It was wonderful with great breakfast
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Brogan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, facilities are lovely
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night but room was nice, staff friendly.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jessah

Liked: Cleanliness, staff & service
Quite, location walkable from beach
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service and a superb central location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a lovely hotel. Bar was a lot cheaper than a lot of the local bars, etc.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really lovely staff.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Stephen

Liked: Amenities
The room was very clean ,the hotel staff were excellent
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Catherine

Liked: Staff & service
It was very noisy until past 10pm with activities and when arriving with our nurse old, it wasn't hugely ideal. What was good was the dark room, bath, bath mat and fridge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel the staff were the best. Will definitely stay again.
Stayed 2 nights in Mar 2025

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