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The Charm Brighton Boutique Hotel and Spa

5.0 star property
VIP Access

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Exterior
Luxury Double with Seaview | Living area
Daily buffet breakfast (GBP 15 per person)
Family Suite Basement

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
20-21 New Steine, Brighton, England, BN21PD
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Place, Brighton Centre
    ‪15 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double with Seaview

1 bedroom, premium bedding, in-room safe, desk

Luxury Double with Seaview

9.6 out of 10
Exceptional
(19 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Sea View with balcony

1 bedroom, premium bedding, in-room safe, desk

King Suite Sea View with balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Basement

Family Suite Basement

Family Suite Basement

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room

Luxury Family Attic Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

Luxury bed & breakfast in Brighton with a full-service spa
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at The Charm Brighton Boutique Hotel and Spa. During your stay, you're just a quick walk from Brighton Beach. You'll find features like free WiFi in public areas and a full-service spa.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include luggage storage
  • Guests really like the accommodations for the cleanliness, overall comfort, and nice bathrooms
  • Within a 10-minute walk of Brighton Beach and Brighton Pier
The Charm Brighton Boutique Hotel and Spa offers its guests a full-service spa. Public spaces have free WiFi. The luxury The Charm Brighton Boutique Hotel and Spa also features spa services, room service (during limited hours), and a front-desk safe.

This 5-star Brighton bed & breakfast is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8 AM to 10 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8 AM to 10 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: GBP 70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh feeling hotel and great location to the local facilities. Didn't get to experience the Spa but would book this again without hesitation x
Stayed 1 night in Aug 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a charm!

The hotel is situated in a great location, a stone’s throw from the sea front, and the bustling bars, and restaurants on St James Street. The room was very comfortable and spacious. The bathroom had a very a nice shower. I would like to extend a big thank you to Christian, an excellent front desk employee with great customer service, very helpful, and kind. I even managed to practise my Italian with him. Also I would like to thank Kristina, one of the managers whom I spoke with before my trip, again a very warm and helpful person.
Stayed 3 nights in Aug 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and excellent hotel

We stayed 3 nights and found the staff extremely helpful and friendly. Nothing was too much trouble. Our room; a luxury double was clean and the bed lovely and comfortable. We only had breakfast one day but there was a good choice and nice quality sausage and bacon. We would definitely go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter, NORWICH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at the Charm Hotel. Very friendly receptionists who were more than happy to help with parking, bags, and any other issues. The room was big, comfy, and very clean. Could have done with two bottles of water in the room rather than one maybe, but I’m nit picking!! We would definitely come back when visiting Brighton, the location is brilliant and a short walk from all the best bits! Thank you for a great stay
Stayed 1 night in Jul 2025

8/10 Good

robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel - careful on parking

Great hotel, close to centre, parking is a problem as the local streets are very busy with a variety of different timing rules etc..
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ye
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff friendly. Excellent breakfast offered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Naveed

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff great food clean modern rooms. Personally I prefer larger hotels and didnt like the area to the top of the street.
Stayed 2 nights in Jun 2025

10/10 Excellent

Humza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff were all friendly and hospitable, made me and my Partner feel right at home. Christian in particular was very nice. Highly recommend.
Stayed 6 nights in Jun 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value luxury, on the beach with access to everything you could need. Special shout out to the incredible staff who made our stay wonderful. We love Brighton, and I feel after this stay we've found our favourite place to call home away from home. The stairs are a challenge but the room upgrade was worth it. Stunning views, comfortable rooms and what you'd need for a lovely stay. Thanks for making sure we got a go in the hot tub. We will be back soon!
Stayed 2 nights in Jul 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean, in a quiet garden square but close to the centre too, would stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the location, very central and close to the beach. The room was spacious and the bed had a nice firm mattress. The breakfast buffet was superb.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms in a great area. Beware we had to climb 4 flights of stairs. Not good if you are 72 with arthritic knees! Ask first which floor you’re on! Our room was number 24. Right at the top
Stayed 3 nights in May 2025

10/10 Excellent

Anzelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place with a good location
Stayed 3 nights in Jun 2025

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot comment on facilities as we didn't use them. Ideally situated. Nice room and shower, but a little bit noisy. Unfortunately we were charged again after giving our card details for security, which management refunded before we left after we spotted the charge, (refund still not in our account, at time of review), Unfortunately (again) we have been charged for a parking pass that we couldn't use due to the zone in front of the hotel being excluded. We have emailed the hotel and are awaiting their response. Not sure we would want to provide them with card detais again.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

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