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The Westin Buffalo

4.0 star property

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Photo gallery for The Westin Buffalo

Exterior
American cuisine
Garden
Fitness studio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
250 Delaware Ave, Buffalo, NY, 14202
  • Place, Chippewa District
    ‪1 min walk‬
  • Place, Shea's Performing Arts Center
    ‪3 min walk‬
  • Place, Buffalo Niagara Convention Center
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin Buffalo

Hotel with a restaurant, near KeyBank Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Westin Buffalo. During your stay, you're just a quick walk from Chippewa District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Patina 250
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from KeyBank Center and 12 minutes from Walden Galleria Mall
  • Dogs welcome for free
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available.

This 4-star Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Patina 250 - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Jake’s Café - This café serves breakfast and lunch.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jake’s Café
  • Patina 250

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 400 reviews
Rating 8 - Good. 68 out of 400 reviews
Rating 6 - Okay. 19 out of 400 reviews
Rating 4 - Poor. 8 out of 400 reviews
Rating 2 - Terrible. 11 out of 400 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Hhj
Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez
Stayed 1 night in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rabab Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yacaranday

Liked: Cleanliness, property conditions & facilities
D
Stayed 4 nights in Jul 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREATEST EXPERIENCE IN BUFFALO

THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative was dinner from the restaurant was awful
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olena

Stayed 1 night in May 2025

10/10 Excellent

Lee

Stayed 1 night in May 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
everything was top notch
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Stayed 1 night in Apr 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
Stayed 1 night in Apr 2025

10/10 Excellent

Aqueelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay I will come back, came for a concert, first time and I will return
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Fantastic hotel and the staff were amazing
Stayed 1 night in Apr 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .
Stayed 1 night in Mar 2025