Along with express check-out, this smoke-free hotel has a garden and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Crystal Hotel offers 18 accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with digital channels.
Bathrooms include showers. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Cambridge Junction. Enjoy features like free WiFi in public areas and free self parking.
Free WiFi (speed: 25+ Mbps)
Free self parking
Services include luggage storage
Just a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital
As a guest of Crystal Hotel, you'll find a garden and express check-out. Public spaces have free WiFi. Self parking is free.
This Victorian Cambridge hotel is smoke free.
Languages
Chinese (Mandarin), Dutch, English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Outdoors
Garden
Accessibility
No lift
More
2 floors
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
25-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:00 PM. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge
Crystal Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 176 out of 432 reviews
10 - Excellent
176
Rating 8 - Good. 150 out of 432 reviews
8 - Good
150
Rating 6 - Okay. 61 out of 432 reviews
6 - Okay
61
Rating 4 - Poor. 32 out of 432 reviews
4 - Poor
32
Rating 2 - Terrible. 13 out of 432 reviews
2 - Terrible
13
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Ross
6 May 2025
Liked: Cleanliness, staff & service
Ross
Stayed 1 night in May 2025
6/10 Okay
James
Travelled with family
30 Apr 2025
Liked: Cleanliness, staff & service, amenities
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Verified traveller
Stayed 1 night in Apr 2025
8/10 Good
Elizabeth
27 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Good budget hotel
Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues.
One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Karen
Stayed 2 nights in Apr 2025
8/10 Good
Adeeb
20 Apr 2025
Liked: Staff & service, room comfort
Basic and Simple, Nice Staff
Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Room was cold on arrival, turned the radiator to maximum but only heated up to a tepid temperature over night, resulting in feeling very cold getting out of the shower the next morning. The fan in the ‘bathroom’ was very noisy. The curtains were difficult to close providing no or very little privacy while getting undressed.
I guess for the price you shouldn’t expect too much.
David
Stayed 1 night in Mar 2025
8/10 Good
Julian
13 Mar 2025
Liked: Cleanliness, staff & service, room comfort
All okay
A good place to stop over,basic but clean,compfortable and freindly staff on reception.All okay.
Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too.
Tip - swipe the room keycards really fast or they don’t work.
Lovely wooden staircases (lots of them).
My scores are because are room was very cold had no heating on we nearly moved hotel but was told heating went on twice a day in the morning and evening it did get better and resided to stay. Room was small and needs a upgrade but the bathroom was very nice sorry did not take photos.
Room was freezing on arrival though warmed up relatively quickly. Antiquated plumbing made noise throughout the night. Still a cheap place to get your head down for a night