Europa Gatwick Hotel & Spa

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Crawley •1 Room

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Crawley • 1 Room

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Europa Gatwick Hotel & Spa, Crawley, current page

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2.9 out of 5

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"The rooms at Europa Gatwick Hotel could clearly use some TLC, they are pretty run down. However, the biggest problems was that the rooms don't have a ... " More

By a verified traveller on Thu 02 May 2024

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Check-in

Check-out

Lodge Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

€63* Per night/room 19 May - 20 May

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Europa Gatwick Hotel & Spa ratings based on 19 Verified Reviews

Review Summary

2.9 out of 5 3.0 out of 5.0

Room cleanliness 3.0 out of 5.0

Service & staff 3.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 2.5 out of 5.0

Guest reviews for Europa Gatwick Hotel & Spa

3 out of 5

The rooms at Europa Gatwick Hotel could clearly use some TLC, they are pretty run down. However, the biggest problems was that the rooms don't have a refrigerator or minibar to keep water and drinks cold. Also, the rooms don't have free wifi despite the hotel advertising with free wifi, which turns out is only in the common areas like the restaurant and pub. Finally, the TV is very small. On the good side, breakfast is OK and staff was friendly and room rate was reasonable, but not a bargain considering the negative sides.

Posted by Kaare on 2 May 2024

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3 out of 5

Posted by Melville on 28 Jan 2024

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Comment from Hotel Management

28 Mar 2024 by Manager

Thank you for your comments

1 out of 5

Do not stay there

Posted by Russell on 5 Jan 2024

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1 out of 5

Property had no closing windows on ground floor - no latches to lock window - anyone could open from outside . Walls filthy , bathroom walls had blood on them . Hasn’t been decorated in years . Terrible hotel

Posted by HENRY, from Crawley on 18 Apr 2022

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5 out of 5

Good location for accessing the train to London being a short taxi drive away from the station. Lots of free parking if you need it. Friendly staff and good value for a stay.

Posted by Michael on 26 Nov 2021

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3 out of 5

Stayed here a few times recently. Good location for my needs. Friendly staff. Free parking. Bit dated but ok for the money. Occasional free upgrade. Lodge rooms a bit tatty.

Posted by Michael on 23 Oct 2021

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5 out of 5

Stayed here a number of times. Its nothing fancy but the rooms are spacious and the staff friendly. Its relatively clean and has good access to the railway station a short taxi ride away. Parking on site is also free. Only slight downside is check in isnt until 4pm.

Posted by Michael on 15 Oct 2021

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5 out of 5

Friendly helpful staff. Free parking. Good location for me. Good value.

Posted by Michael on 10 Sep 2021

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3 out of 5

Very old in poor condition and rear door to outside broken and would not close. Cheap room but not recommend.

Posted by a verified traveller on 12 Mar 2020

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2 out of 5

The property is incredibly run down and depressing. The reception area is appalling, with saggy leather armchairs with holes in them dirty tables, a TV permanently some awful American channel, a pool table and vending machines. I didn’t risk the food, but the barman was pleasant enough.

Posted by a verified traveller on 24 Jan 2020

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About the Europa Gatwick Hotel & Spa

Location Balcombe Road, Crawley, England RH10 7ZR

Property Features

Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Wedding services available
Garden
Fireplace in lobby
Television in lobby
ATM
Lift
No smoking on site
Bar or lounge
Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

Parking: Self parking and extended parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible parking
Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.
Free rollaway/extra beds!
Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service

Hotel Names

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
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Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.