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Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, pool loungers
Restaurant
Couples treatment room(s), body treatments, hot stone massages
Exterior
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪15 min drive‬
  • Place, Edinburgh Castle
    ‪38 min drive‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed (Family)

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

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Exterior
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About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

Hotel in Dunfermline with a health club and spa services
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Dunfermline Crossford Keavil House Hotel. During your stay, you'll be within walking distance of Dunfermline Golf Club. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Dunfermline Golf Club and a 4-minute drive from Pittencrieff Park
  • Pets welcome for a fee
Best Western Plus Dunfermline Crossford Keavil House Hotel offers its guests a children's pool, an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Best Western Plus Dunfermline Crossford Keavil House Hotel. Self parking is free.

This Dunfermline hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
Best Western Plus Dunfermline Crossford Keavil House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 161 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 27.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 699 reviews
Rating 8 - Good. 210 out of 699 reviews
Rating 6 - Okay. 92 out of 699 reviews
Rating 4 - Poor. 34 out of 699 reviews
Rating 2 - Terrible. 33 out of 699 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean rooms! Lovely spa with saunas and other amazing amenities for hotel guest! Would recommend for a relaxing night stay!
Stayed 1 night in Nov 2025

8/10 Good

Steven

Business traveller
Liked: Staff & service, amenities
Nice hotel, dated traditional decor in the room, floor was very creaky and could do with a few nails. Carpet had burn marks and stains. Food was good and staff were pleasant and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
Stayed 1 night in Nov 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room wasnt superior advertised with 4 poster bed , just normal double , no gowns heating on full and only able to open window an inch so room red hot all night
Stayed 1 night in Nov 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Stayed 4 nights in Oct 2025

6/10 Okay

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All facilities excellent
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Property conditions & facilities, room comfort
The food was a bit bland
Stayed 2 nights in Oct 2025

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, staff & service
Very clean but uncomfortable bed nice hotel just dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Cleanliness
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
Stayed 5 nights in Oct 2025

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness
Arrived late Friday night, checked in and went to room. Found cobwebs on the ceiling, stains on the lamp shades, and hair all over the carpet. Looked like a hoover had never been used, utterly disgusting. Moved to another room which was no better and bathroom was worse. There were several large cracks in the sink and what looked like faeces on the curtain. The sink had been painted, presumably to hide the crack, but was also chipped and broken. The TV guide didn’t work as the date was set for 6 months previously, and a quarter of the mirror was missing. The last occupants also left dirty socks and even though we informed reception, no one came to remove them. The price of our meal was reimbursed as an apology but we won’t be back. The receptionist did say that the cracked sink has been like that for months, so they were certainly aware. Such a shame as the hotel looks beautiful from the outside, the food was good and the gardens are lovely, but not worth sleeping in a dusty, unhygienic room for.
Stayed 2 nights in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Stayed for three nights with daughter & her husband. The hotel was lovely and very clean. The bar lounge had no atmosphere and was not welcoming. An artificial plant had been taken out of b ox and stuck on sideboard, nobody tried to arrange the leaves so it looked reajnn mmmm Some background music would be nice evening menu choice was not very good.
Stayed 3 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

2/10 Terrible

April

Stayed 3 nights in Oct 2025

6/10 Okay

stanley

Stayed 1 night in Oct 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Spacious room
Stayed 1 night in Oct 2025

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a more varied dinner menu !
Stayed 1 night in Oct 2025

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Room i was given was not a 4 star room, no curtains only wooden shutters that didn't close, tv you couldn't watch because of.its location, dead insects in bath room light, etc. Room picture was not any like any of the pictures on website. I would say 1 star at the best.
Stayed 1 night in Oct 2025

8/10 Good

Swizel

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Caroline

Liked: Staff & service
Food was good for breakfast and dinner but dinner and drinks every expensive. Pool and gym the best part very relaxing
Stayed 2 nights in Oct 2025

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in. Had a big room which was clean and comfortable but very dated. For example net curtains had big holes in! The bed was comfortable. The bathroom clean and nice towels but the shower was very hot and the control didn’t cool the temperature down. Also the radiator was either off of extremely hot. We had it turned down to lowest temperature but it was still extremely hot making the room unbearably hot so we left it switched off. Our room was above the kitchen area and we were woken at 6 by very loud music coming from the kitchen area. We rang reception to complain but couldn’t get an answer. This is our second stay at the hotel but probably wouldn’t stay again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

There was nothing good about the stay, I followed your description of the hotel and it was not a true reflection of the hotel. I will not stay here again and feel cheated having paid upfront otherwise I would have moved hotels. The shower was covered with long black hair before me taking a shower and this remained on the shower wall for the 3 nights. Disgusting…. The bed was made but the tea, coffee etc wasn’t replenished.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Amenities
Amazing place to stay had a great time staff was great as well
Stayed 2 nights in Sep 2025

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