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Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, pool loungers
Aerial view
Couples treatment room(s), body treatments, hot stone massages
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

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Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪15 min drive‬
  • Place, Edinburgh Castle
    ‪38 min drive‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed (Family)

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

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Exterior
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includes taxes & fees
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About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

Hotel in Dunfermline with a health club and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Dunfermline Crossford Keavil House Hotel. During your stay, you'll be within walking distance of Dunfermline Golf Club. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Dunfermline Golf Club and a 4-minute drive from Pittencrieff Park
  • Pets welcome for a fee
Best Western Plus Dunfermline Crossford Keavil House Hotel offers its guests a children's pool, an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Best Western Plus Dunfermline Crossford Keavil House Hotel. Self parking is free.

This 4-star Dunfermline hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
Best Western Plus Dunfermline Crossford Keavil House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 161 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 3 2025 to January 1 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property is closed between December 23 and December 27.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 683 reviews
Rating 8 - Good. 203 out of 683 reviews
Rating 6 - Okay. 91 out of 683 reviews
Rating 4 - Poor. 33 out of 683 reviews
Rating 2 - Terrible. 30 out of 683 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly, helpful staff.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice dinner, fish & chips.
Stayed 2 nights in Aug 2025

2/10 Terrible

John, OFallon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet never worked and staff couldn’t fix it. Heat did not work first night. Fire at 23:00, stood in the cold for an hour, never an attempt to get us to the pool building to stay warm, no explanation. Watched the maintenance man electrocute himself twice while we at breakfast. But the worst part, was Best Western refused to credit my account for the stay as it was booked on Expedia. The company website was XX / night higher, essentially I am paying for my own rewards. I am done with Best Western and will not use you again.
Stayed 2 nights in Sep 2025

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities, room comfort
Business trip to Scotland
Stayed 1 night in Sep 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service

Not a good experience unfortunately

This review is no reflection on the staff who were excellent. When I arrived at 3.15 my room was not ready I was kindly offered another room but the windows would not close so I had then wait till 3.30 for my original room to be ready. I had booked a double bed but when I got to my room it was 2 singles pushed together. At this point I could not be bothered to go and complain as I was due on a Teams call. I had to do this on my phone as there was no internet and reception had no idea when it would be working and in fact still not working when I checked out. I had a pleasant meal and as I had a long journey I went to sleep at about but was woken up at just after midnight with a noise that resembled tumble dryer with shoes it it. This went on for 20 or so minutes. I have stayed here a number of times before and it has been excellent but sad to say this was a horrible experience so probably will not stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

LISA, BELLEVUE

Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff great the only positive, I ended up in room 17 (sorry for the poor people who get this room going forward) the first room on the bottom floor, first note, every floor board creaked and cracked, the decor dating back to the 1940's period, horrific brown wooden joy, no desk light, no fan, a tv where 4 channels worked, just miserable, the tiling in the bathroom may well have dated back to the 1920's, the most pathetic gross bottle of some kind of awful shower gel. The window opened onto a car parking space some 9 yards away, the road around the hotel car park and every smoker that came out of the main entrance for them to fill the room with smoke and diabolical chat or playing videos on their phones. But the saving grace was the noise from the room above, oh wow, every floor board creaked, footsteps like a drum being beaten, i paid well over 100 Great British Pounds for the joy, what a dump.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you would expect from a professionally run hotel. They need to update their room key system but thats a minor detail. Staff were lovely especially the main receptionist i delt with and the young nervous girl in the restaurant
Stayed 2 nights in Sep 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities
Appropriately has been maintained and the Room was what we expected it to be
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Tired rooms

Nice pool but standard room needs serious upgrading. Would be ok at a low price.
Stayed 1 night in Aug 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pricey for what it is

Wasn’t an all bad stay. The First Lady on reception was lovely and really helpful. She was an older Scottish lady with blonde hair who did everything she could to help us. Our first room had the noisiest floor boards (sounds trivial but you literally couldn’t rest your little toe without a horrendous noise. In terms of cleanliness I think they need to hire new cleaners. The dado rail in all corridors were dusty. Our room was very dusty and cobwebby. We moved rooms and the second room the bedding didn’t look like it was fresh I could be wrong but the creases looked like someone had laid in it. By this point after 10 hours driving and one room change already I decided just to sleep in it as I bring a spare pillow case and a blanket anyway. My son is autistic so I didn’t want to make him even more anxious than he already was by suggesting my bedding hadn’t been changed. Was in reach of Edinburgh (about an hour door to door using the park and ride at Halbeath) The family rooms with a shared door access need sound proofing as you can hear everything. I wouldn’t stay here again and would recommend it.
Stayed 2 nights in Aug 2025

4/10 Poor

Chris

Business traveller
Disliked: Property conditions & facilities
Key card stopped working 3 times, no soundproofing in the rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert stop off

Stayed 2 nights in Aug 2025

2/10 Terrible

George

Travelled with family
Disappointed NOT what we expected ! Bathroom floor dusty and spiders web with spider behind door. Window frame filthy and tray with kettle and cups not washed from previous occupants. The whole hotel needs refurbished We could here the person in the room above us snoring in the night The staff were completely inconpitant We are frequent hotel users and we will NEVER use worst great western again.
Stayed 2 nights in Aug 2025

4/10 Poor

Laura

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Out dated and needs cleaned

We arrived che king was at 3 we didn’t get our rooms untill 4 as cleaner was busy got to our room opened bottle of eine in the bathroom tooth pics on floor also dead flys and shower drain disgusting good choice of breakfast but everything cold
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Travelled with group
Liked: Staff & service, room comfort
Stayed in room 22, one light didnt work, a plug socket wasnt secured correctly to the wall, door to the outside grassy area didnt lock correctly. Apart from these little issues it was a lovely stay, the staff were wonderful and helpful and always on hand to help. Would definitely stay here agin.
Stayed 5 nights in Aug 2025

2/10 Terrible

Julie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This place could be lovely in so many ways and it’s a beautiful property. The staff is also kind and welcoming. We were really surprised by the state of our room though. We checked in late and realized that both trash cans were full from the previous guests and an unflushed toilet…. We didn’t think it was worth the hassle so we decided to leave it. The next day we also found socks on the chair , brownish-yellow smear on the bedding and used band-aid plastic on the bathroom floor. The bathroom is very humid so our bath towels didn’t dry overnight because the towel warmer doesn’t work. The lady at the front desk was very accommodating and dropped off some new ones. We left before the end of our stay.
Garbage on the floor
Previous guests dirty socks
Smears on sheet
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, and the room was nice with a good view.
Stayed 1 night in Aug 2025

4/10 Poor

Gilbert

The room was terribly hot. And it could not be cooled off. A real disappointment.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Hotel was wonderful, good price for value. Customer service was superb. Excellent location and atmosphere. Loved it!
Stayed 6 nights in Jul 2025

8/10 Good

Kate

Stayed 1 night in Jun 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

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