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4.5 out of 5

"Have to mark staff and service at 0 due to no welcoming or front desk. But others were great bathroom toilet had not been flushed and could see poop s ... " More

By a verified traveller on Tue 19 Mar 2024

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Junior Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Suite, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Grosvenor Suites, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas.

  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Princes Street and Edinburgh International Conference Centre

Grosvenor Suites ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grosvenor Suites

Everyone (1)
5 out of 5
Have to mark staff and service at 0 due to no welcoming or front desk. But others were great bathroom toilet had not been flushed and could see poop stain in toilet but easy fixable by flushing 4 stars and bedroom and tv and couch and kitchen 5 stars due to being big room and felt like home. Good hotel to stay in and will come again one day thank you

Posted by on 19 Mar 2024

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4 out of 5
Overall, the fit out - beds, cupboards, kitchen, bathroom - were all to a good standard; nothing cheap. Shame there was no oven.

Posted by on 8 Oct 2019

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Property Features

Public spaces have free WiFi. This 4-star Edinburgh guest house is smoke free.

  • 18 guestrooms or units
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Edinburgh Haymarket Station (0.4 km / 0.3 mi)
  • Metro station: Haymarket Tram Station (0.3 km / 0.2 mi)

Room Amenities

Grosvenor Suites offers 18 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Edinburgh guest house provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • No front desk
  • Debit cards not accepted
  • Private entrance
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Hotel Names

  • Ballantrae West End
  • Ballantrae West End Edinburgh
  • Ballantrae West End Hotel
  • Ballantrae West End Hotel Edinburgh
  • Ballantrae West End Hotel Edinburgh, Scotland
  • Grosvenor Suites Apartment Edinburgh
  • Grosvenor Suites Apartment
  • Grosvenor Suites Edinburgh
  • Grosvenor Suites Edinburgh
  • Grosvenor Suites Guesthouse
  • Grosvenor Suites Guesthouse Edinburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.