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Imperial Hotel

3.0 star property

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Photo gallery for Imperial Hotel

Front of property
Lobby sitting area
Meeting facility
In-room safe, desk, iron/ironing board, free WiFi
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Fraser Square, Fort William, Scotland, PH33 6DW
  • Place, West Highland Museum
    ‪2 min walk‬
  • Place, Great Glen Way
    ‪4 min walk‬
  • Place, West Highland Way
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Imperial Hotel

Hotel in Fort William with 2 restaurants and a bar
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a library, wedding services, and a front-desk safe are onsite.
Imperial Hotel offers 36 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Imperial Hotel. During your stay, you're just a quick walk from Loch Linnhe. Free WiFi in public areas, 2 restaurants, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and Library
  • Steps from Loch Linnhe and West Highland Museum
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a library and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Fort William hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and 9:30 AM.
Blue Restaurant - Onsite restaurant.
Library Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Restaurant
  • Library Bar

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number YES
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 111 out of 479 reviews
Rating 8 - Good. 165 out of 479 reviews
Rating 6 - Okay. 118 out of 479 reviews
Rating 4 - Poor. 56 out of 479 reviews
Rating 2 - Terrible. 29 out of 479 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Avinder

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Very nice room,we appreciated the old-fashioned welcome note, hotel information, and nearby amenities guide. The room included a jacuzzi (though we didn’t use it) and had a beautiful bed setup. However, the mattress felt quite old and shaky; it made noise whenever one partner turned. The carpet was also very dusty — I had to take a few puffs for asthma relief. The hotel has a charming old-school feel but could benefit from modern updates, such as digital options like QR codes for ordering. The Scottish breakfast was good, and there was self-parking available — it seemed unlimited, and I imagine parking wouldn’t be an issue even during peak times since there’s free parking nearby after hours. The location is convenient, close to amenities, and within walking distance to a lovely garden
Nice surrounding in Middle Street
Across hotel is a Garden park
Nice room
Stayed 1 night in Nov 2025

8/10 Good

Sylvia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Suzanne

Room was cold when we arrived
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the hotel was central to everything - taxis, restaurants and the train station.
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ally

Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Room was cozy. Small “issue” was the heater didn’t heat all the way to the top, but wasn’t a huge problem for us. Staff was super friendly and good was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and organised. The staff were very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Elspeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Disliked: Staff & service
.
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Relatively older building. Beds and room was ok. On the small side.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Marjorie

Disliked: Property conditions & facilities
There is no lift. The restaurant was fine. The cost was quite high for the quality of the lodging.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a great position, walking distance to the centre is around 50 metres.
Stayed 1 night in Aug 2025

6/10 Okay

fran

Disliked: Cleanliness, property conditions & facilities
Difficuly parking had to drive around 3 times to find a space. Front of the hotel closed off for work being done had to come in a side door snd through the restaurant. Very dated hotel i sat on a leather sofa on the reception area and it was sticky to touch. Rooms were very dated. Black stuff in the bath, looked like someone had tried clean it bit not well enough . Hairdryer from the 1960's felt like it was going to blow. Had to call a dentist as we had an emergency, called the number on the hotel information book in the room. The dentist had retired 4 years ago. I woke him up.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!

When we arrived the receptionist ask to pay before receiving keys. The room looks nothing like the one depicted in the advertising on the website or on the pictures on Hotels.com, total fraud. The room faced the rear of a restaurant where the garbage bins are and where the employees smoke and talk loudly all night. The beds had old and caved mattresses. The shower was not working. We got instructions to open the tap water in order to get some pump working and wait till water got to the shower. Then water was cold. Food looked bad and one of us got a long Curley hair in the fried eggs. We left breakfast (paid for) to another place. Painful experience all around.
Stayed 1 night in Jul 2025

4/10 Poor

George, Potomac

Travelled with family
Disliked: Amenities, property conditions & facilities
Very dated and tired.
Stayed 1 night in May 2025

4/10 Poor

Kim-Trang

Business traveller
Disliked: Property conditions & facilities, room comfort
Our first room we were assigned smelled poorly so we requested a refund and was offered a different room. the next room was fine but the pillows were unsupportive and the bathroom sink had trouble draining.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

10/10 Excellent

cyril

Stayed 2 nights in May 2025

6/10 Okay

Al

Stayed 1 night in May 2025

4/10 Poor

ROSABEL, Elmhurst

Liked: Staff & service
No hot water
Stayed 1 night in May 2025

4/10 Poor

Molly

Disliked: Room comfort
Stayed 1 night in May 2025

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