Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Bar (on property)
Bar (on property)
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Swan Road, Harrogate, England, HG1 2SR
  • Turkish Baths and Health Spa
    ‪3 min walk‬
  • Royal Hall
    ‪4 min walk‬
  • Harrogate Convention Centre
    ‪7 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪36 min drive‬

Room options

Executive Double Room

  • Sleeps 3
  • 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Suite

  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 Queen Bed

Double Room

  • 180.0 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.
Wedgwood Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 958 reviews
Rating 8 - Good. 345 out of 958 reviews
Rating 6 - Okay. 161 out of 958 reviews
Rating 4 - Poor. 60 out of 958 reviews
Rating 2 - Terrible. 31 out of 958 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel, let down by some basics. Had to move bed to charge phones, nowhere to leave a dirty spoon. No meal service due to lack of staff. A combined shampoo, bodywash
Stayed 2 nights in Feb 2025

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable

Always comfirtable and convien
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely central location. Easy to walk everywhere. Hotel retains many original features which give it its charm.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room excellent breakfast and great staff a fantastic stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and in good location
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Luke

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveller

Harrogate Christmas show…

Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kristofer

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ian

Stayed 2 nights in Jan 2025

8/10 Good

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, wonderfully maintained, no tired nor neglected areas. The welcoming reception boasts a roaring and welcoming real fire with an elegant seating area set around it. Staff are friendly and go about their duties with quiet efficiency. The old Swan certainly lends an air of qualities of yesteryear. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a deluxe double which was a lovely, large room. We were warm and cozy. The bar had a good selection of drinks and food; the food served until 9.30pm. Good choice at breakfast. Staff lovely. Right in the centre of Harrogate.
Stayed 1 night in Jan 2025

6/10 Okay

Firmeda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Below average Had to oay 12£ just to park Car park was hard to find and dark path was not well lit
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant hotel. Staff really friendly. Lovely room
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Beautiful hotel, the suite we had was perfect and everything we wanted it to be. The bed and pillows were so comfy. Highly recommend for location to 8 min walk to the town centre
Stayed 1 night in Jan 2025

10/10 Excellent

Romana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel so quite a maze inside ! Met one elderly gentleman who was lost !! Signage was confusing. Room was comfortable & decent size. We were there when it was frosty outside for three days and the room wasn’t overly warm. Not helped by the fact - discovered on day 2, that we had a bathroom window which was open !! Leave a note to tell people please ?? Excellent breakfast & friendly staff. We enjoyed our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with amazing staff especially at breakfast. Parking was £12 per day
Stayed 3 nights in Jan 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area and central location
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay

Overall we had a good stay. I dont think we should as guests be charged £10 per night for parking. I also think breakfast should be included £15 95 per per person per day is a bit much. We had a full breakfast and refills of tea or coffee at a wetherspoons down the road for £10.01 for 2 people.
Stayed 2 nights in Dec 2024