Best Western Inverness Palace Hotel & Spa

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Dates

May 2025

June 2025

Family Room, 2 Double Beds, Non Smoking | Exterior

Executive Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Explore the area

8 Ness Walk, Inverness, Scotland, IV3 5NG

Inverness Cathedral
‪3 min walk‬
Eden Court Theatre
‪6 min walk‬
Inverness Castle
‪9 min walk‬
Inverness (INV)
‪22 min drive‬

Room options

Comfort Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Executive Room, 1 Double Bed, Non Smoking, View

Sleeps 2
1 Double Bed

Comfort Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Comfort Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Executive Room, 2 Single Beds, Non Smoking, View

Sleeps 2
2 Twin Beds

Family Room, 2 Double Beds, Non Smoking

28 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

23 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

20 May - 21 May

About this property

Eco-certified hotel with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

The shopping around Best Western Inverness Palace Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi
Free self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the indoor pool
Treat yourself to massages, body wraps, or body scrubs at Sleeping Beauty Spa
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the location and the helpful staff
Steps from Inverness Castle and Inverness Museum and Art Gallery
Dogs welcome for a fee

Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, spa services, and a fireplace in the lobby are also featured at the eco-certified Best Western Inverness Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.

Best Western Inverness Palace Hotel & Spa has a restaurant on site.

Brasserie - This bar specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Valet parking on site (GBP 10 per stay)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Brasserie

Things to do

Bicycle storage
Full-service spa
Gym
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Baby bath
Children's games
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

323 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

On a river

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (89 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (64 centimetre high)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Day bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Meal delivery service

Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
Valet parking fee: GBP 10 per stay
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel

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Inverness Best Western

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Best Western Inverness Palace Hotel & Spa Hotel

Best Western Inverness Palace Hotel & Spa Inverness

Best Western Inverness Palace Hotel & Spa Hotel Inverness

Best Western Inverness Palace Hotel & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Gordon

4 Feb 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Business traveller

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Francis

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and great facilities would recommend

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Business traveller

3 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but Loud, staff don't say hello!

The noise from the gym & pool downstairs was loud, if a light sleeper this is not the place for you if you get a room near pool.

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Business traveller

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel opposite the Ness and Castle

Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Irene

Travelled with family

26 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

As per email received all works are done so why is there scaffolding out the front defeats the "free upgrade of a riverside views". Booked for a bar meal we put into restaurant where to be honest a very limit choice of food was offered

Stayed 1 night in Jan 2025

8/10 Good

Paul

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

6/10 Okay

Helene

24 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Barrie

23 Jan 2025

Stayed 5 nights in Jan 2025

8/10 Good

Heather

20 Jan 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really wonderful hotel and the staff are so attentive, kind and friendly. They make you welcome right from the time you arrive. Rooms were exceptionally clean. We had a wonderful stay and will certainly be returning.

Stayed 5 nights in Jan 2025

10/10 Excellent

Kristan

Travelled with partner

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only stayed two nights and it should have been way more! They got me in for a massage and it was fabulous. Pool and facilities are to die for! Hot tub could be hotter. Our room was INCREDIBLE and had a beautiful view of the river!! Absolutely will be booking more BW hotels because we had such a grand time here.

Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

1 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Perth

Travelled with partner

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the stay

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and the staff at reception were great. The only thing I was disappointed in was the parking. I chose this hotel because it offered free onsite parking. There was no parking available when we arrived and were told we had to find street parking. I was not familiar with the area and this is stressful, hoping the car will be alright and we won't have to walk far. Thankfully there was a gentlemen helping with parking who showed us where to go. I just wish we could have parked in the lot like we thought when we booked.

Stayed 1 night in Dec 2024

10/10 Excellent

Morgan

Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and facilities just a few minor flaws in the finishing touches of the room such as holes in the walls, scuffs and displaced lino flooring. Overall an excellent trip, good food, great cocktails and access to the spa facilities made the trip special. Would recommend ❤️

Stayed 2 nights in Dec 2024

8/10 Good

Oliver

Business traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Shafiq

Business traveller

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Irene

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Parking is an issue

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with partner

4 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

Room was very noisy. All you heard were thle treadmill. There was a lot of hair on the walls of the bathtub/shower.

Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 1 night in Nov 2024

10/10 Excellent

Olubunmi

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, excellent quality facilities. Fantastic food

Stayed 2 nights in Nov 2024

8/10 Good

Robin

Travelled with partner

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything here was terrific, even the parking situation worked out fine in spite of the limited off-street spaces available (we parked within a block on-street both nights with no issues). Best gym facility of the seven 4star properties we stayed in during our time in Scotland. Very helpful, pleasant staff, comfortable room, lovely location.

Stayed 2 nights in Nov 2024