The Royal Highland Hotel

3.0 star property

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Photo gallery for The Royal Highland Hotel

Lobby
Front of property
Classic Double or Twin Room
Room amenity
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View in a map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Place, Inverness Castle
    ‪6 min walk‬
  • Place, Inverness Cathedral
    ‪8 min walk‬
  • Place, Eden Court Theatre
    ‪11 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

Classic Double or Twin Room

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Cozy Single Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 1
  • 1 Twin Bed

Cozy Double/Twin Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

The Royal Highland Hotel

Hotel with a restaurant, steps from Eastgate Shopping Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
The Royal Highland Hotel offers 84 accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The shopping around The Royal Highland Hotel gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Eastgate Shopping Centre and Victorian Market
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and limo/town car service.

WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Royal Highland Hotel.

This 3-star Inverness hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Ash Restaurant - This restaurant serves lunch and dinner.
Gallery Cafe - Onsite café.
ASH BAR - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day)
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9.50 to 16.50 for adults and GBP 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ASH BAR
  • Ash Restaurant
  • Gallery Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9.50 to 16.50 for adults, and GBP 5 to 10 for children
  • Offsite parking fee: GBP 9 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1007 reviews
Rating 8 - Good. 317 out of 1007 reviews
Rating 6 - Okay. 177 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Creaky floors, rotten windows, one thin pillow and exterior noise including glass bottles being thrown into a bin outside resulted in a sleepless night. Showerhead was also very unsanitary and the water seemed to pulse. Elevator was a safety hazard. Don’t recommend unless you are prepared for a very sub par experience.
Stayed 1 night in Aug 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, room comfort

Mixed bag

I recently stayed at this hotel and found the experience to be a bit of a mixed bag. On the positive side, the room was very clean and comfortable—exactly what you'd hope for when traveling. The bed was cozy, the space was well-kept, and overall, it provided a quiet and restful environment. However, the service left something to be desired. The team members working the front desk during afternoon check-in, as well as those at the bar and during breakfast, were not particularly warm or welcoming. Interactions felt rushed or indifferent, which was disappointing. That said, I do want to acknowledge the woman working in the morning—she was a bright spot in the experience. Friendly, helpful, and genuinely kind, she stood out from the rest of the staff and helped make the morning more pleasant. Overall, if you're looking for a clean and comfortable place to sleep, this hotel delivers. But if service and hospitality are high on your list, you might find the experience lacking—unless you're lucky enough to cross paths with the morning staff member who truly knows how to make guests feel welcome. Close to train station, attached, lots of great shopping and cafes/restaurants nearby.
Stayed 1 night in Jul 2025

8/10 Good

Casandra

Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Business traveller
Stayed 1 night in Jul 2025

6/10 Okay

Kati

Stayed 2 nights in Jul 2025

4/10 Poor

David, Lehi

Disliked: Cleanliness, property conditions & facilities
Convenient location. Nice lobby/lounge. Very, very little parking. If you don't find a spot in front (8 maybe?) you are parking in a public lot off property. The safe one is not the closest one. The bed we had was really uncomfortable. The pillows were flat and very firm. The windows opened - but there was no screen. The elevator was a lesson in patience waiting for it... And then an exercise of faith that it would work.
Stayed 2 nights in Jul 2025

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness, staff & service
They advertise free parking but they only have 8 spots that are first come. Had to park down the street in a paid lot.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Old and meh

Stayed there 2 nights. Girl behind the bar was lovely. Otherwise staff did not seem to want to be there. Managers seemed stressed and panicking about stuff. Cleaners wanted ad every time you passed them on the corridor if you were leaving and your room number, I don’t know why because our bed was not made or towels replaced. Hotel is well located but it’s not worth the money.
Stayed 2 nights in Jul 2025

6/10 Okay

viviane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast soso
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Stayed 3 nights in Jul 2025

4/10 Poor

Louise

Stayed 1 night in Oct 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities
Elevator didn’t work, broken titles in the bathroom. Limited continental breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Kelly

Stayed 2 nights in Jun 2025

8/10 Good

Antony

brill
Stayed 1 night in Jun 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, room comfort

Very convenient for the train station

Our first room was very spacious and airy with a comfortable bed. The bathroom was spotless and roomy. The second room was much smaller and the bed wasn't as comfortable as the first one. It overlooked a noisy passage way where bottles were emptied and people trundled their suitcases. The hotel in general looked a little tired and in need of an uplift.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

While the exterior and staircase are appealing and are what initially drew me to booking a room here for our anniversary trip, there were incredibly loud sleeping conditions, peeling paint and questionable cleanliness of our room. Losing out on a pre-paid room and proximity to the bus and train stations are the only thing that kept us in the hotel for a second night so that we could leave first thing in the morning.
Stayed 2 nights in Jun 2025

8/10 Good

lori

Travelled with family
Liked: Cleanliness, amenities
Wouldnt go bck there to stay
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Made a mistake on the date while booking. Locked in—asked hotel and Expedia for mercy….no mercy offered.
Stayed 1 night in Jun 2025

4/10 Poor

Nairn

Stayed 1 night in Jun 2025

6/10 Okay

Alice

Travelled with partner
Disliked: Cleanliness, amenities
The elevator did not work. I have to bring my luggage downstairs. Location was convenient right next to train station Taxi stand right outside.
Stayed 1 night in Jun 2025

10/10 Excellent

ANDREW

Stayed 1 night in Jun 2025